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Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

MindTap for K-12Students

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

MindTap for K-12ManageStudents

Edit Student Profile

Change a student's username, ID number, and name.

MindTap for K-12ManageAdmin

View Students

If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password

MindTap for K-12ManageStudents

Change Student Password

Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...

MindTap for K-12ManageStudents

Students

Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

MindTap for K-12NGLSync TroubleshootingStudents

MindTap Help for Secondary Students

Related information Getting Started System Requirements Check Your System Allow Cookies in Chrome Allow Cookies in Microsoft Edge Allow Cookies in Safari Allow JavaScript in Chrome Allow JavaScript in Microsoft Edge Allow JavaScript in Safari Allow Pop-Up Windows in Chrome Allow Pop-Up Windows in Microsoft Edge Allow Pop-Up Windows in Safari Browser Settings Configure Browser Settings in Chrome Disable Homework Help in Chrome Configure Browser Settings in Microsoft Edge Configure Browser...

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

System Requirements

Supported Browsers Windows Chrome 135 and 136 Edge 134 and 135 macOS Chrome 135 and 136 Safari 17 and 18 Chrome OS Chrome 135 and 136 iOS Safari 18 (iPad only) Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported browser version, try using a supported browser version before contacting Customer Support. Workstation Recommendations Download bandwidth: 5+ Mbps RAM: 2+ GB CPU: 1.8+ GHz / multi-core Display: 1366 × 768,...

MindTap for K-12System RequirementsStudents

Add Students

Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.

MindTap for K-12StudentsInstructors

Add Students Manually

Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...

MindTap for K-12Add StudentsStudents

Add Students from Google Classroom

Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.

MindTap for K-12Add StudentsInstructors

Share Your Course With Students

Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .

MindTap for K-12Add StudentsInstructors

Students Asked for Payment

Your K–12 school district has purchased access to MindTap for K–12 for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.

MindTap for K-12NGLSync TroubleshootingInstructors

Require Approval for Student Registration

Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...

MindTap for K-12ManageStudents

Student Groups

Create student groups to quickly apply different settings to certain students when assigning work. Groups can be used to give students different start and due dates, additional attempts on questions, and additional assignments. After creating a group, you can rename it, add or remove students, or remove the group entirely.

MindTap for K-12AssignmentsStudents

Cengage Bulk Rostering

If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.

MindTap for K-12Add StudentsStudents

Can't Register Google Classroom Students

Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.

MindTap for K-12Google Classroom TroubleshootingInstructors

MindTap Help for Secondary Teachers

Related information Getting Started K–12 Sign In Students System Requirements Check Your System Allow Cookies in Chrome Allow Cookies in Microsoft Edge Allow Cookies in Safari Allow JavaScript in Chrome Allow JavaScript in Microsoft Edge Allow JavaScript in Safari Allow Pop-Up Windows in Chrome Allow Pop-Up Windows in Microsoft Edge Allow Pop-Up Windows in Safari Browser Settings Configure Browser Settings in Chrome Disable Homework Help in Chrome Configure Browser Settings in Microsoft Edge...

MindTap for K-12Secondary (Grades 6–12) Teacher HelpInstructors

Enable Email Notifications for Student Enrollment

This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name Edit Course Dates Limit Open Enrollment Edit...

MindTap for K-12ManageStudents

Manage Courses

Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.

MindTap for K-12CoursesStudents

Students Asked for Payment

Your K–12 school district has purchased access to MindTap for K–12 for its students, but when you create an account and sign in at the main Cengage home page, you are told your trial access will expire and asked for payment.

MindTap for K-12NGLSync TroubleshootingStudents

Enable Student Self-Registration in Cognero

Enable student self-registration for your Cognero classes to allow students to register for your class and access assignments.

MindTap for K-12Give Exams in CogneroStudents

Add a Link to Student Dashboard

After linking your Schoology and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Add Links in Schoology to MindTap for K–12 Activities and ResourcesStudents

Add a Link to Student Dashboard

After linking your Sakai and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Add Links in Sakai to MindTap for K–12 Activities and ResourcesAdmin

Add a Link to Student Dashboard

After linking your Moodle and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Add Links in Moodle to MindTap for K–12 Activities and ResourcesAdmin

Add a Link to Student Dashboard

After linking your Blackboard and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Add Links in Blackboard to MindTap for K–12 Activities and ResourcesStudents

Add a Link to Student Dashboard

After linking your Brightspace and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Link to MindTap for K–12 Activities and ResourcesAdmin

Add a Link to Student Dashboard

After linking your Canvas and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Add Links in Canvas to MindTap for K–12 Activities and ResourcesStudents

Add a Link to Student Dashboard

After linking your Google Classroom and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Add Links in Google Classroom to MindTap for K–12 Activities and ResourcesStudents

View Student Materials

View Course as Student Launch your course in NGLSync. In the upper-left corner, click › View as Student . The student view of your course opens in a new tab. Related information Customize View Student Edition Launch your course in NGLSync. In the upper-left corner, click › Materials . The Materials open. In Audience , select Student . If your product does not have an Audience filter, click Student Edition Materials . Select a chapter or unit. To view the standards met by each section or...

MindTap for K-12Course MaterialsStudents

Add a Link to Student Dashboard

After linking your LMS and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

Add a Link to Student Dashboard

After linking your LTI Advantage LMS and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

Add a Link to Student Dashboard

After linking your LMS and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

Unlink Google Classroom

If you decide not to use Google Classroom after linking your course, unlink Google Classroom.

MindTap for K-12Google ClassroomInstructors

Google Classroom Access Blocked

When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.

MindTap for K-12Google Classroom TroubleshootingAdmin

Google Classroom Troubleshooting

Sometimes problems can occur when syncing your course with Google Classroom.

MindTap for K-12NGLSync TroubleshootingInstructors

Microsoft Office

Cengage regularly updates MindTap for K–12 to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the...

MindTap for K-12System RequirementsStudents

Search NGLSync Courses

Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.

NGLSyncNGLSync Teacher HelpInstructors

Getting Started

Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck

MindTap for K-12MindTap Help for Secondary StudentsStudents

MindTap for K–12 on iPad

Most MindTap for K–12 features are available on iPad, but some features require a desktop or laptop computer.

MindTap for K-12System RequirementsStudents

Manage NGLSync Account

Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.

NGLSyncNGLSync Teacher HelpInstructors

Browser Plugins

Some content and tools might require the following browser plugins.

MindTap for K-12System RequirementsStudents

Check Your System

Use the browser check tool to see if you need to update your browser or install missing plugins.

MindTap for K-12System RequirementsStudents

Browser Settings

Configure the following settings in your web browser.

MindTap for K-12Browser ConfigsStudents

Configure Browser Settings in Chrome

If needed, configure your browser settings in Chrome.

MindTap for K-12Browser SettingsStudents

Configure Browser Settings in Microsoft Edge

If needed, configure your browser settings in Microsoft Edge.

MindTap for K-12Browser SettingsStudents

Configure Browser Settings in Safari

If needed, configure your browser settings in Safari.

MindTap for K-12Browser SettingsStudents

Sites to Allow

To ensure that Cengage learning platforms work correctly, the following sites should not be blocked by firewalls. Browsers should also allow cookies and pop-up windows for these sites.

MindTap for K-12Browser SettingsStudents

View Usage Reports

View the amount of time students spend in MindTap for K–12. Each student has a detailed report showing time spent on each assigned material,and how that compares to the class average.

MindTap for K-12ReportsStudents

Disable Homework Help in Chrome

You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.

MindTap for K-12Configure Browser Settings in ChromeStudents

Manage NGLSync Account

Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.

NGLSyncSign In with NGLSyncAdmin

View Grades

Your assignment scores are shown on your Assignments page.

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

Change Primary Instructor

Primary instructors can assign their role to another instructor—for example, if a new instructor takes over a course, or if an instructor retires or goes on leave.

MindTapInstructor Roles and PermissionsInstructors

Change Primary Instructor

Primary instructors can assign their role to another instructor—for example, if a new instructor takes over a course, or if an instructor retires or goes on leave.

MindTapInstructor Roles and PermissionsInstructors

Edit Grades

Edit a student's grade to grant or remove additional points. You can change the student's overall assignment score, or their score for individual questions.

MindTap for K-12GradesStudents

Course Materials

Access materials for your MindTap for K–12 course.

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

View Grades

Open the gradebook to view student grades.

MindTap for K-12GradesStudents

NGLSync K–12 Student Help

NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2

UnknownPurchase and Access Help for StudentsStudents

View English Language Gains Reports

View student progress in English language and reading proficiency. Progress is measured by the difference in student performance on their first and most recent English language gains assignments.

MindTap for K-12ReportsStudents

View Reading Level Gains Reports

View student progress in reading proficiency. Progress is measured by the difference in student performance on their placement test and their first and most recent gains assignments.

MindTap for K-12ReportsStudents

Give Feedback

Add comments on specific questions to improve student understanding.

MindTap for K-12GradesStudents

Troubleshooting

Sometimes the unexpected happens. This could be the result of a technical problem, a limitation, or user error.

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

NGLSync Troubleshooting

Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.

MindTap for K-12NGLSync TroubleshootingStudents

Search NGLSync Courses

Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.

NGLSyncCoursesAdmin

Keyboard Shortcuts

Keyboard shortcuts can be used in MindTap for K–12. The shortcuts cover various tasks for Windows and Mac functions.

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

LMS Troubleshooting

Sometimes problems can occur with MindTap for K–12 and your Learning Management System.

MindTap for K-12TroubleshootingStudents

Copy a Course in NGLSync

Create a new course by copying an existing course that you created, or a course created by a colleague in your district.

NGLSyncNGLSync Teacher HelpInstructors

Complete Assignments

Complete assignments to build skills and demonstrate understanding.

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

Assignments

Assign activities to students.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

MindTap for K–12 is Not Responding

If MindTap for K–12 is not responding or working correctly, you can check its status at techcheck.cengage.com.

MindTap for K-12NGLSync TroubleshootingStudents

Contact Support

Contact customer support with additional questions.

MindTap for K-12More InformationStudents

Open eBooks

Open your eBook. Depending on how your course was set up, some options might not be available. To do this Do this From your MindTap for K–12 class In the upper-left corner, click › Launch eBook . From your learning management system Click the reading link to open your eBook in a new window. Open an eBook section and start reading. To do this Do this Open a textbook section If necessary, click or to show the table of contents. Click a section title. Go to a page number Enter a number in Page or...

MindTap for K-12Course MaterialsStudents

More Information

See the following resources for more information or help with specific issues.

MindTap for K-12More InformationStudents

Create a Cengage Course in NGLSync

If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. Click Create Course . Select Start from scratch and click Continue . Select a product and click Continue . You can scroll through the products purchased by...

NGLSyncNGLSync Teacher HelpInstructors

Edit ReadSpeaker Settings

ReadSpeaker is not available for all content. Open your course material. Click to open ReadSpeaker. Click . Adjust your settings. To do this Do this Show the text being read aloud in a different color Set Text highlighting to On . Control which text is highlighted Set Highlighting options to: Word and sentence Sentence only Word only No highlighting Change highlighted text colors Select a Word color and Sentence color to change the highlight color. Select a Text color to change the text being...

MindTap for K-12Course MaterialsStudents

Open Materials

Launch your course to view your textbook and assignments.

MindTap for K-12Course MaterialsStudents

Open eBook to a Specific Page

Find a page in your eBook by page number. The page numbers in eBooks match the print version.

MindTap for K-12Open eBooksStudents

Open Full eBook

Reading activities in the learning path or an LMS open only a section of the eBook. Open the full eBook to navigate to all pages including the table of contents.

MindTap for K-12Open eBooksStudents

View Assignment Reports

Assignment reports show how your class did on each question in an assignment. To find areas students may need more help with, view the average score for each question and which students answered correctly.

MindTap for K-12ReportsStudents

Hide Course Materials

To remove course materials, hide them from your and your students' course view.

MindTap for K-12CustomizeStudents

Rename Course Materials

Change how course materials are labeled for yourself and students.

MindTap for K-12CustomizeStudents

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

MindTap for K-12Students

Sign In with NGLSync

Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch Course Launch Course Sign Out

NGLSyncNGLSync Teacher HelpInstructors

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

MindTap for K-12ManageStudents

Create a Cognero Class

You must create a Cognero class before you can assign content to your students.

MindTap for K-12Give Exams in CogneroStudents

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

NGLSyncNGLSync Teacher HelpStudents

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

NGLSyncNGLSync Teacher HelpStudents

Edit Student Profile

Change a student's username, ID number, and name.

MindTap for K-12ManageAdmin

Sign In with NGLSync

Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch Course Launch Course Sign Out Manage Account Change Your Password Forgot Password Edit Your Profile

NGLSyncNGLSync Admin HelpAdmin

Assign an Assignment

Assign materials to add them to the gradebook. Assignments can be given to all students with the same settings, or modified for certain students.

MindTap for K-12AssignmentsInstructors

Search NGLSync Courses

Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.

MindTapInstructor HelpInstructors

Search NGLSync Courses

Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.

WebAssignInstructor HelpInstructors

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

MindTapInstructor HelpInstructors

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

WebAssignInstructor HelpInstructors

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

MindTapInstructor HelpInstructors

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

WebAssignInstructor HelpInstructors

Troubleshooting

Sometimes the unexpected happens. This could be the result of a technical problem, a limitation, or user error.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

NGLSync Troubleshooting

Sometimes problems can occur when managing your MindTap for K–12 courses through NGLSync.

MindTap for K-12NGLSync TroubleshootingStudents

Reports

MindTap for K–12 reports show the time your students spend on their work and their improvement over time.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpInstructors

Microsoft Office

Cengage regularly updates MindTap for K–12 to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the...

MindTap for K-12System RequirementsStudents

Search NGLSync Courses

Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.

MindTap for K-12CoursesInstructors

Course Materials

Access materials for your MindTap for K–12 course.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

Preview an Assignment

Preview materials before assigning them to see how they will appear to students.

MindTap for K-12AssignmentsInstructors

Copy a Course in NGLSync

Create a new course by copying an existing course that you created, or a course created by a colleague in your district.

NGLSyncCoursesAdmin

Add Course Materials

Add external resource links to your course materials.

MindTap for K-12CustomizeStudents

Organize Course Materials

Reorder and regroup course materials to best fit your syllabus.

MindTap for K-12CustomizeStudents

Google Classroom Roster Not Synced

If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.

NGLSyncGoogle Classroom TroubleshootingInstructors

Cognero Test Generator

Create and administer online tests in Cognero. Cognero test banks are based on your textbook content.

MindTap for K-12CogneroStudents

MindTap for K–12 is Not Responding

If MindTap for K–12 is not responding or working correctly, you can check its status at techcheck.cengage.com.

MindTap for K-12NGLSync TroubleshootingStudents

Delete Your Added Course Materials

Permanently remove links you added to your course materials.

MindTap for K-12Add Course MaterialsStudents

Sign Out

Protect your NGLSync account by signing out when you are finished.

NGLSyncNGLSync Teacher HelpInstructors

Assign a Test in Cognero

Make Cognero tests available to your students.

MindTap for K-12Give Exams in CogneroInstructors

Edit Student Profile

Change a student's username, ID number, and name.

NGLSyncNGLSync Teacher HelpAdmin

Remove Assignment

If needed, unassign materials you previously assigned to your class.

MindTap for K-12AssignmentsStudents

Add Assignments to LMS

Create links from your LMS to content in MindTap for K–12.

MindTap for K-12LMS Assignment LinkingStudents

Give Exams in Cognero

Create and administer exams in Cognero using test banks based on your textbook.

MindTap for K-12Cognero Test GeneratorStudents

Open Materials

Launch your course to view your textbook and assignments.

MindTap for K-12Course MaterialsStudents

Create a Test in Cognero

Create a test using Cognero content to assign to your students online.

MindTap for K-12Give Exams in CogneroInstructors

Edit Student Profile

Change a student's username, ID number, and name.

MindTapInstructor HelpAdmin

Edit Student Profile

Change a student's username, ID number, and name.

WebAssignInstructor HelpAdmin

Grade Sync Problems

Student grades in MindTap for K–12 do not sync to your LMS, or sync very slowly.

MindTap for K-12Secondary (Grades 6–12) Teacher HelpStudents

Transfer a Student Between Sections in a Course

Transfer a student from one section to another in the same course. If an assignment is present in both sections, any work that the student has completed on the assignment in the original section automatically transfers to that assignment in the new section. If the student entered an access code for the class, the code is transferred to the new section.

WebAssignTransfer a StudentInstructors

View an Assignment as a Student

When you create a course, you can interact with assignments as if you were a student. This is a good way to test an assignment.

WebAssignUse WebAssign as a StudentInstructors

Change Password

Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.

UnknownPurchase and Access Help for StudentsStudents

Grade Tests in Cognero

Some Cognero questions require manual grading, and automatically graded questions can be edited.

MindTap for K-12Give Exams in CogneroStudents

Lost or Damaged Access Code

The access code on a physical access card is not readable after scratching off the film covering the code or is lost.

UnknownPurchasing ProblemsStudents

Students

Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)

NGLSyncNGLSync Teacher HelpStudents

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

NGLSyncNGLSync TroubleshootingStudents

View Students

If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password

MindTap for K-12ManageStudents

Add, Change, or Remove a Textbook

You cannot change the primary textbook for a course. To add, change, or remove a secondary textbook, contact support.

WebAssignEdit Course or SectionInstructors

Purchased With the Wrong Account

When you purchase access for Cengage and sign in you see a message that you have not purchased access yet.

UnknownPurchasing ProblemsStudents

Change Student Password

Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...

MindTap for K-12ManageStudents

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

MindTapNGLSync TroubleshootingInstructors

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

WebAssignNGLSync TroubleshootingInstructors

Getting Started

Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck Sign In Students

MindTap for K-12MindTap Help for Secondary TeachersInstructors

Forgot Your Username

Your username is the email address associated with your Cengage account.

UnknownManage AccountStudents

Manage NGLSync Account

Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.

MindTapInstructor HelpInstructors

Manage NGLSync Account

Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.

WebAssignInstructor HelpInstructors

Delete Account

To delete an account—for example, if you have more than one account—contact customer support.

UnknownManage AccountStudents

MindTap for K–12 on iPad

Most MindTap for K–12 features are available on iPad, but some features require a desktop or laptop computer.

MindTap for K-12System RequirementsInstructors

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

MindTap for K-12NGLSync TroubleshootingStudents

Create a Student Account

Create a student account to access your learning platform course. If you are a K-12 or primary student, your account might be created for you by your instructor.

UnknownPurchase and Access Help for StudentsStudents

Create an NGLSync Account and Enroll in a Cengage Course

If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.

UnknownPurchase and Access Help for StudentsStudents

Courses

Create and manage your Cengage courses in NGLSync.

NGLSyncNGLSync Teacher HelpInstructors

Students

Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students

MindTap for K-12Elementary (Grades K–5) Teacher HelpStudents

Students

Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)

MindTapInstructor HelpInstructors

Students

Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)

WebAssignInstructor HelpInstructors

View Students

If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password

NGLSyncNGLSync Teacher HelpStudents

General Error Message Displays

A General Error message displays and the action you were attempting is not successful.

MindTap for K-12Secondary (Grades 6–12) Student HelpStudents

Access Your Learning Platform Course

If you're not sure which way you should access your course, contact your instructor.

UnknownpurchasingStudents

Require Student IDs

You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.

MindTapStudent IDsInstructors

Enable Student Assistant

The Student Assistant is a generative AI assistant that provides students with guidance, but it will not reveal answers. It offers personalized feedback based on the student's input, the topic they are working on and the Cengage textbook used in your course. It will not use material outside of Cengage.

CNOWv2Create AssignmentsInstructors

Edit ReadSpeaker Settings

ReadSpeaker is not available for all content. Your ReadSpeaker settings are applied to your experience only. Students can customize their own ReadSpeaker settings to meet their learning needs. Open your course material. Click to open ReadSpeaker. Click . Adjust your settings. To do this Do this Show the text being read aloud in a different color Set Text highlighting to On . Control which text is highlighted Set Highlighting options to: Word and sentence Sentence only Word only No highlighting...

MindTap for K-12AccessibilityInstructors

Edit Assignment Settings

After an assignment is scheduled, you can change its due date and other settings.

MindTap for K-12AssignmentsInstructors

Edit Course Dates

You can change when NGLSync courses start and end.

NGLSyncNGLSync Teacher HelpInstructors

Change Student Password

Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...

NGLSyncNGLSync Teacher HelpStudents

Launch NGLSync Course

If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. If needed, sign in to NGLSync at nglsync.cengage.com . Click Launch Course under your course name.

MindTapInstructor HelpInstructors

Launch NGLSync Course

If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. If needed, sign in to NGLSync at nglsync.cengage.com . Click Launch Course under your course name.

WebAssignInstructor HelpInstructors

Integrate MindTap for K–12 With Your Google Classroom Course

Your Google Classroom administrator must have set up the Cengage tool in Google Classroom. With this integration: You and your students access your MindTap for K–12 courses from Google Classroom. To help your students, use clear and consistent naming for your courses and sections in both Google Classroom and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same Google Classroom course. Google Classroom Versions How you add MindTap...

MindTap for K-12LMS Course SetupAdmin