• SAM Student Help
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  • What's New
    • October 2024
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  • System Requirements
    • Check Your System
    • Browser Settings
      • Chrome
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      • Safari
      • Sites to Allow
    • Browser Plugins
    • Microsoft Office
    • Change Monitor Resolution
  • Sign In
    • Sign In Through Your LMS
    • Manage Account
      • Create account
      • Forgot Your Username
      • Change Your Name
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      • Change Your Password
      • Forgot Your Password
      • Merge Multiple Accounts
      • Delete Account
      • Remove Personal Information
    • Sign Out of SAM
  • Sections
    • Purchase Access
      • Grace Period
      • Manage Cengage Unlimited
      • Redeem Access From Bookstores
        • RedShelf
        • Barnes & Noble
        • VitalSource
        • Follet
      • Print Rentals
        • Extend
        • Return
      • Register Key Code
      • View Your Orders
      • Purchasing Problems
        • Purchasing While Studying Abroad
          • Purchase Cengage Unlimited Outside the US
          • Access Cengage Unlimited Outside the US
        • Purchasing With Financial Aid
        • Purchased With the Wrong Account
        • Lost or Damaged Access Code
        • My Course Pricing Doesn't Match What I Was Told
        • My Old Code Doesn't Apply To My New Course
      • Refunds
        • Refund Digital Purchases
        • Request Refund for a Print Rental
      • Retake a Course for Free
    • My Sections
    • Open a Course
    • Join
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  • eBooks
    • Add eBooks to your Dashboard
    • Open eBooks
      • Video Tutorial
    • Cengage Read Mobile App
      • Sign In
      • Open eBooks in Cengage Read
      • Navigate eBook in Cengage Read
      • Add eBook to Favorites in Cengage Read
      • Access Study Tools in Cengage Read
        • Notes
        • Highlights
        • Bookmarks
      • Accessibility in Cengage Read
        • Read the eBook Aloud in Cengage Read
        • Scroll Through the eBook in Cengage Read
        • Change Text Font and Size in Cengage Read
        • Change Background Color in Cengage Read
        • Display Alternative Text in Cengage Read
      • Cengage Read System Requirements
    • Where is My eBook?
  • Activities
    • Activity List
    • Activity Calendar
    • Taking Assignments
      • Adding a Product
      • Searching for and Selecting an Assignment
      • Taking Assignments from the Activity Calendar View
      • Taking Always Available Assignments from Activity Calendar View
      • Taking Assignments from the Activity List View
      • Reading Assignments
    • Exam Assignments
    • Proctored Exams
    • Training Assignments
    • SAM Path Assignments
    • Content Player
      • Office 365/2019 Content Player
      • Use the MOS Content Player
    • Projects
      • Microsoft Office
      • Complete a Project
      • Project Errors
    • Achievement Badges
      • View and Share Badges
      • Access Badges Outside of SAM
  • Study Tools
    • Test Prep
    • Study Guide
  • Reports
    • Report View
    • View Reports
  • Frequently Asked Questions
  • Troubleshooting
    • Links to SAM Courses or Activities Don't Work
    • Purchased With the Wrong Account
    • Lost or Damaged Access Code
    • Use SAM With Cengage Unlimited at Multiple Schools
    • Can't Open eBook
    • Multiple eBook Links
    • Project Errors
      • Blocked Macros (Windows)
      • Disabled Macros (macOS)
      • Wrong Name Error
      • Wrong Format Error
      • Wrong Application Error
      • Virus Detected Error
      • Maximum File Size Exceeded Error
      • File Password and Protection Error
      • Project incident rejection Error
  • Accessibility
    • Accessibility of Tasks
    • Keyboard Shortcuts
    • Configure MacOS/OS X
  • More Information
    • Contact Support
    • Cengage Student Ambassadors