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Spark App

The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.

SparkSpark Primary Student HelpStudents

NGLSync K–12 Student Help

NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2

Purchase and Access Help for StudentsStudents

Spark App

The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.

SparkSpark Secondary and Adult Student HelpStudents

Spark Course Key Lookup

If you do not have a teacher, get your course key to enroll in self-study courses in Spark.

SparkSpark Primary Student HelpInstructors

No Course Key for Spark

You're trying to create an account or join an Spark course, but you don't have a course key.

SparkSpark Primary Student HelpInstructors

Create an NGLSync Account and Enroll in a Cengage Course

If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.

Purchase and Access Help for StudentsStudents

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

NGLSyncNGLSync Teacher HelpStudents

Spark Course Key Lookup

If you do not have a teacher, get your course key to enroll in self-study courses in Spark.

SparkSpark Secondary and Adult Student HelpStudents

Spark

Young learners and their parents can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Play games Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages

SparkSpark Primary Student HelpInstructors

No Course Key for Spark

You're trying to create an account or join an Spark course, but you don't have a course key.

SparkSpark Secondary and Adult Student HelpStudents

Spark

Students can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages

SparkSpark Secondary and Adult Student HelpStudents

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

NGLSyncNGLSync Teacher HelpStudents

Can't Join Spark Course After Entering Incorrect Course Key

When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.

SparkSpark Primary Student HelpStudents

Can't Join Spark Course After Entering Incorrect Course Key

When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.

SparkSpark Secondary and Adult Student HelpStudents

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

NGLSyncNGLSync TroubleshootingStudents

System Requirements for Spark

Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...

SparkSpark Primary Student HelpStudents

Students

Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)

NGLSyncNGLSync Teacher HelpStudents

System Requirements for Spark

Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...

SparkSpark Secondary and Adult Student HelpStudents

Reusable content for Spark

In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....

SparkSpark Primary Student HelpAdmin

Reusable content for Spark

In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....

SparkSpark Secondary and Adult Student HelpStudents

View Students

If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password

NGLSyncNGLSync Teacher HelpStudents

Edit Student Profile

Change a student's username, ID number, and name.

NGLSyncNGLSync Teacher HelpAdmin

Change Student Password

Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...

NGLSyncNGLSync Teacher HelpStudents

Sign In with NGLSync

Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Sign Out Change Password

Purchase and Access Help for StudentsStudents

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

MindTap for K-12ManageStudents

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

MindTap for K-12ManageStudents

Sign Out

Protect your NGLSync account by signing out when you are finished.

Purchase and Access Help for StudentsStudents

NGLSync K–12 Student Help

NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2

OWLv2Student HelpStudents

Change Password

Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.

Purchase and Access Help for StudentsStudents

Enroll in a Cengage Course

Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .

Purchase and Access Help for StudentsStudents

NGLSync Troubleshooting

Sometimes problems can occur when managing your Cengage courses through NGLSync.

NGLSyncNGLSync TroubleshootingStudents

NGLSync Troubleshooting

Sometimes problems can occur when managing your Cengage courses through NGLSync.

NGLSyncNGLSync TroubleshootingAdmin

Share Your Course With Students

Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .

NGLSyncNGLSync Teacher HelpStudents

Deactivate Student

Archive NGLSync accounts for students who no longer need them.

NGLSyncStudentsAdmin

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

MindTap for K-12Students

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

MindTap for K-12Students

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

MindTapInstructor HelpInstructors

Remove Students

If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.

WebAssignInstructor HelpInstructors

NGLSync Troubleshooting

Sometimes problems can occur when signing in to your Cengage courses through NGLSync.

NGLSync TroubleshootingStudents

Create Account

If this is your first time using Spark, create an account and join your course.

SparkSpark Primary Student HelpAdmin

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

WebAssignNGLSync TroubleshootingInstructors

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

MindTapInstructor HelpInstructors

Manage Students

Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.

WebAssignInstructor HelpInstructors

Students

Impersonate students in your district through their NGLSync profile.

NGLSyncImpersonate UsersAdmin

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

MindTapNGLSync TroubleshootingInstructors

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

MindTap for K-12NGLSync TroubleshootingStudents

Create Account

If this is your first time using Spark, create an account and join your course.

SparkSpark Secondary and Adult Student HelpStudents

Reactivate Student

If a student account was archived in error, activate it to restore the student's access to course materials.

NGLSyncDeactivate StudentAdmin

Student ID Number Already Used

When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.

MindTap for K-12NGLSync TroubleshootingStudents

Complete Assignments

Complete assignments assigned to you by your teacher in Spark.

SparkSpark Primary Student HelpInstructors