General Error Message Displays
A General Error message displays and the action you were attempting is not successful.
This is often caused by a timeout if you took longer than expected to complete a form, for example.
Start over; if the error was caused by a timeout, you should be able to make your change successfully.
- United States
- Africa, Europe, and the Middle East
- +44 (0)1264 332424
- South East Asia: +65 6410 1206
- North Asia: +8610 8343 5158
M-F 8:30am-5:30pm (UTC+8:00)
- New Zealand
- (800) 310-5661 (M-F 8am to 5pm EST)
- International Customer Support (8am – 6pm EST)
- 1-800-599-3663 or 1-859-657-4786
- Latin America
Note Support Hours
Monday-Friday; 5am-7pm CST (Mexico City Time)Note Languages
Spanish, English, Portuguese
- 0800-444-CENGAGE (2364243) option 8
- 0800-CENGAGE (23642438) option 8
- 01800-01-CENGAGE (2364243) option 3
- 01800-CENGAGE (2364243) option 8