General Error Message Displays
A General Error message displays and the action you were attempting is not successful.
This is often caused by a timeout if you took longer than expected to complete a form, for example.
Start over; if the error was caused by a timeout, you should be able to make your change successfully.
If the error happens again, open a support ticket at support.cengage.comlatinoamerica.cengage.com/soporte-latam/cengage.co.uk/contact/cengageasia.com/ProductSupportcengage.co.in/Contact_Uscengage.firstname.lastname@example.org.