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Access an Expired Course
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. Expired courses have a gray background and are labeled Course ended.
Access Course Resources (eBook, audio, and video)
Video Tutorial: Access Resources Access student resources through Companion Sites and eBooks. Related information eBooks and Other Resources Companion Sites
Access Study Tools in Cengage Read
Use notes, highlights, or bookmarks in Cengage Read to study or prepare for tests.
Access Your Learning Platform Course
If you're not sure which way you should access your course, contact your instructor.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Accessibility in Cengage Read
Use accessibility features to read eBooks aloud, change text font and size, and display alternative text.
Add Alternate Email Address
Add an alternate email address to your Cengage account. This email can be used for communication if you forget your password.
Add Bookmarks
Bookmark important content in your course materials or assignments to review later. Your bookmarks are saved in the Study Hub and can be accessed across browsers and devices.
Add Bookmarks
Bookmark important content in your course materials or assignments to review later. Your bookmarks are saved in the Study Hub and can be accessed across browsers and devices.
Add Bookmarks
Bookmark important content in your eBook to review later. Your bookmarks can be accessed across browsers and devices.
Add Cengage Unlimited Study Tools
Your Cengage Unlimited subscription includes access to practice tests and study guides for many subjects. Add study tools to your dashboard for quick access.
Add eBook to Favorites in Cengage Read
Add eBooks under Favorites for quick access from the Cengage Read homepage.
Add eBooks to your Dashboard
Add Cengage eBooks to your dashboard for easy access to your course materials.
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Safari
If not open already, open MindTap for K–12 in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content
Allow Pop-Up Windows in Safari
If not open already, open MindTap for K–12 in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content
Allow Pop-Up Windows in Safari
If not open already, open Cengage in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Safari help: Block pop-ups and unnecessary content
Assignments
Complete assignments your instructor has assigned to you in Spark.
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Settings
Configure the following settings in your web browser.
Browser Settings
Configure the following settings in your web browser.
Browser Settings
Configure the following settings in your web browser.
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
Can't Open Resource Links
When you click a resource on the companion site, the resource does not open.
Cengage Grace Period
During the grace period: You can complete your coursework in Cengage. At the publisher's discretion, you might also have access to the eBook for your class, if one is available. Each time you access your class, you will be reminded to purchase access or enter your access code. No payment method is required. After the grace period, all of your work is still available to your instructor. To continue using Cengage, you must either purchase access online or enter a valid access code. Related...
Cengage is Not Responding
If is not responding or working correctly, you can check its status at techcheck.cengage.com.
Cengage Read Mobile App
Download the Cengage Read app to read Cengage eBooks on your iOS or Android device.
Cengage Read System Requirements
These are the system requirements necessary to install and use Cengage Read.
Change Background Color in Cengage Read
Change the background color of the Cengage Read app to reduce eye strain or adjust for color blindness.
Change eBook Accessibility Settings
You can adjust the size and font used in your eBook content and display the alternative text for eBook media.
Change Email Address
In Spark, click › My Account . Your profile opens. Enter your email in Email . Click Save . A confirmation message displays.
Change Email Address
In the sidebar, click Profile . Your account profile opens in a new window. Click Change Alternate Email . Enter your password in Confirm Password . Type your alternate email address in Alternate Email . Save your changes. This might be labeled Save , Save Changes , or Update . Click Use Alternate Email as Primary Email . If you are using your alternate email on a different Cengage account with active enrollments, you cannot use it as the primary email for this account. A confirmation email is...
Change Name
In Spark, click › My Account . Your profile opens. Update your first and last name. Click Save . A confirmation message displays.
Change Password
In Spark, click › My Account . Your profile opens. Click Change Password . Enter your current password in Current password . Enter your new password in Password . Your password should contain: At least 8 characters At least one uppercase letter At least one lowercase letter At least one number Repeat your password in Repeat password . Click Save . A confirmation message displays.
Change Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
Change Text Font and Size in Cengage Read
Adjust the font and size of text in the Cengage Read app.
Change Your Password
Keep your account secure by changing your password occasionally.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Companion Sites
Use the following steps to find your product. Go to eltngl.com . You can use the Browse the Catalogue tab, or the Search Products search bar to search for your product. On the product page, click Program Information › Companion Site . Click Student Companion Site . Related information Can't Open Resource Links
Complete an In-Class Activity
Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.
Complete Assignments
Complete assignments to build skills and demonstrate understanding.
Complete Assignments
Complete assignments to build skills and demonstrate understanding.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure MacOS/OS X for Keyboard Accessibility
By default, MacOS/OS X is not configured to use the TAB key to navigate to all items in Safari and Firefox.
Contact Support
Contact customer support with additional questions.
Contact Support
Find out how to get personal support for Spark.
Contact Support
Contact customer support with additional questions.
Contact Support
Contact customer support with additional questions.
Contact Support
Contact customer support with additional questions.
Course Materials
Access materials for your MindTap for K–12 course.
Course Materials
Access materials for your MindTap for K–12 course.
Courses
In Spark, assignments and activities for each book are contained in a course.
Create a Student Account
Create a student account to access your learning platform course. If you are a K-12 or primary student, your account might be created for you by your instructor.
Create Account
If this is your first time using Spark, create an account and join your course.
Create Account for Self-Study
If you do not have a teacher, create an account and join your self-study course.
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
Create and Edit Bookmarks in Cengage Read
Save bookmarks in Cengage Read to return to content you want to review again later and for test preparation.
Create and Edit Highlights in Cengage Read
Highlight text in Cengage Read to remember certain content and for test preparation.
Create and Edit Notes in Cengage Read
Take notes in Cengage Read to analyze important concepts or for test preparation.
Create Higher Education Student Account
Create a Cengage account to access your learning platform course.
Delete Account
To delete an account—for example, if you have more than one account—contact customer support.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Display Alternative Text in Cengage Read
Visually impaired users can enable alternative text to understand images that are difficult to see.
Downloading activities to complete them offline
How to download content To complete Activities offline you must download them first. Before downloading them ensure that you have a stable connection to the Internet. The app will display a warning image if you are not connected (offline): Click the download button next to any: Activity: to download a specific Activity. Lesson: to download all Activities within a Lesson. Unit: to download all Activities within a Unit. Assignment : to download all Activities within an Assignment. This option is...
eBook Features
Learn more about types of Cengage eBooks and their features.
eBooks and Other Resources
Access eBooks, audio, video, and other resources in Spark.
Edit Notes and Highlights
Edit and delete notes and highlights from your eBook page or the Notebook .
Edit ReadSpeaker Settings
ReadSpeaker is not available for all content. Open your course material. Click to open ReadSpeaker. Click . Adjust your settings. To do this Do this Show the text being read aloud in a different color Set Text highlighting to On . Control which text is highlighted Set Highlighting options to: Word and sentence Sentence only Word only No highlighting Change highlighted text colors Select a Word color and Sentence color to change the highlight color. Select a Text color to change the text being...
Edit ReadSpeaker Settings
ReadSpeaker is not available for all content. Open your course material. Click to open ReadSpeaker. Click . Adjust your settings. To do this Do this Show the text being read aloud in a different color Set Text highlighting to On . Control which text is highlighted Set Highlighting options to: Word and sentence Sentence only Word only No highlighting Change highlighted text colors Select a Word color and Sentence color to change the highlight color. Select a Text color to change the text being...
Edit Your User Profile
Change your personal information.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key).
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
Enroll with Course Key
Course keys are provided by your instructor. They are strings of numbers and letters that identify a specific course. Enter your course key on your student dashboard. Your course key will look like one of these examples: MTP1X111X1X1 E-Y11XX11XX1X1X MYSCHOOL 1234 5678 You can enter your course key (WebAssign: class key) from your Cengage account dashboard or getenrolled.com . Cengage Dashboard Enter your course key (WebAssign: class key) from your Cengage dashboard. If needed, sign in or create...
Enroll with Course Link
Course links are URLs provided by your instructor that go directly to your course. Your instructor might provide it in class or on your syllabus. If you do not have a course link, you might need to access your course through your LMS or with a course key. Click your course enrollment link. If needed, sign in or create a Cengage account. If needed, enter your access code, purchase your course materials, or proceed with temporary access. Temporary access: You can access your Cengage course...
Enroll with Learning Management System
If your course uses a Learning Management System (LMS) like Canvas, Blackboard, or a school-specific platform, enroll in your Cengage section by clicking an assignment link in your LMS.
Extend Print Rentals
Purchase an extension for your print rentals past the original rental period.
Forgot Password
Reset Password with Email On learn.eltngl.com , click Sign in . Click Forgot password? Enter your email address and click Forgotten Password Request . Follow the instructions sent to your email. Ask Instructor to Reset Password Ask your instructor to rest your password. Your instructor will either create a temporary password for you or send you an email with a link to reset your password. If your instructor gives you a temporary password, sign in to Spark with that password. You will be...
Forgot Password
If you forget your password, reset it from the sign-in page.
Forgot Your Username
Your username is the email address associated with your Cengage account.
General Error Message Displays
A General Error message displays and the action you were attempting is not successful.
General Error Message Displays
A General Error message displays and the action you were attempting is not successful.
Getting Started
Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck
Getting Started
Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck
Highlight and Take Notes
Highlight important content in your eBook and add notes to review later. Your notes and highlights are saved in the Notebook.
Highlight Text
Mark important content to review later. Your highlighted text is saved in the Study Hub .
Highlight Text
Mark important content to review later. Your highlighted text is saved in the Study Hub .
Instructor Steps for Reuse
Sign in to the Instructor Center at login.cengage.com/ssoinstructor/mydashboard.htm faculty.cengage.com . Click My Library . Click My Courses . Select the textbook or product for your course. Click Manage Courses . If you do not see Manage Courses , select the textbook or product for your course. Click Create Course . Click Create Course Masters & Sections . In the Instructor Resource Center, navigate to your course, course master, or section. Select the textbook or product for your course....
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Join a Course for Self-Study
If you do not have a teacher, join a new self-study course with your existing Spark account.
Joined Wrong Course
Cause Most likely, when you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor. Use your instructor's course key to transfer out of the self-study course and into the instructor-led course. Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course. Resolution Click Courses in Spark. Navigate to your course...
K–12 Sign In
Related information NGLSync Sign In Sign Out Change Password Google Classroom
Keyboard Shortcuts
Keyboard shortcuts can be used in MindTap for K–12. The shortcuts cover various tasks for Windows and Mac functions.
Keyboard Shortcuts
Keyboard shortcuts can be used in MindTap for K–12. The shortcuts cover various tasks for Windows and Mac functions.
Keyboard Shortcuts
Keyboard shortcuts can be used in Cengage. The shortcuts cover various tasks for Windows and Mac functions.
Links to MindTap for K–12 Courses or Activities Don't Work
When you click a link to a MindTap for K–12 course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.
Links to MindTap for K–12 Courses or Activities Don't Work
When you click a link to a MindTap for K–12 course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.
LMS Troubleshooting
Sometimes problems can occur with MindTap for K–12 and your Learning Management System.
LMS Troubleshooting
Sometimes problems can occur with MindTap for K–12 and your Learning Management System.
Lost or Damaged Access Code
The access code on a physical access card is not readable after scratching off the film covering the code or is lost.
Manage Account
To access your profile, click My Account . Your profile displays: Your personal information. You can change your name, password, email address, and preferred language here. Related information Change Email Address Change Name Change Password Forgot Password Change Platform Language
Manage Account
Use your Cengage account to sign in to Cengage.
Manage Your Cengage Unlimited Subscription
Upgrade to Cengage Unlimited or extend your subscription.
Merge Multiple Accounts
If you have more than one Cengage account, you can merge your accounts as long as only one of the accounts has active courses or subscriptions.
Messages
Send and receive messages from your instructor directly in Spark.