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About Shibboleth
Created by Internet2, Shibboleth is open-source middleware designed to allow access to protected resources, such as WebAssign, based on credentials provided by your institution.
Access an Expired Course
In an expired course, you can access: Gradebook and student takes Old tests and assignments The Classroom Presentation Tool Teacher resources You cannot create or schedule new assignments. Students can view expired courses, but they cannot submit work after the end date.
Access Codes
Access codes are provided to schools that use the self-registration method as a means of accessing the Big Ideas Math online platform.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Accessibility of Tasks
Tasks that are not accessible in Microsoft Office are not accessible in SAM. Students using screen readers are notified if a task cannot be completed using their assistive technology. You can remove inaccessible tasks for affected students in their version of the assignment.
Account Types in SAM
Each SAM account has a role—Supervisor, Administrator, Instructor, or Student—that restricts access only to the actions needed for the role. Section creators and owners can perform additional actions for their sections.
Add a Link to Student Dashboard
After linking your Brightspace and CNOWv2 courses, add a link to the student dashboard in the same way you add links to CNOWv2 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
Add a link to the Cengage student dashboard in the same way that you add links to your eBook. The student dashboard link is listed at the bottom of the list of chapters.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and OWLv2 courses, add a link to the student dashboard in the same way you add links to OWLv2 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and Keyboarding in SAM courses, add a link to the student dashboard in the same way you add links to Keyboarding in SAM activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and SAM courses, add a link to the student dashboard in the same way you add links to SAM activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and WebAssign courses, add a link to the student dashboard in the same way you add links to WebAssign activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Brightspace and CNOWv2 courses, add a Cengage technical support link in the same way as adding links to CNOWv2 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
Add a Cengage technical support link in the same way that you add links to your eBook. The technical support link is listed at the bottom of the list of chapters.
Add a Link to Technical Support
After linking your Brightspace and MindTap for K–12 courses, add a Cengage technical support link in the same way as adding links to MindTap for K–12 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and MindTap for K–12 courses, add a Cengage technical support link in the same way as adding links to MindTap for K–12 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and OWLv2 courses, add a Cengage technical support link in the same way as adding links to OWLv2 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and Keyboarding in SAM courses, add a Cengage technical support link in the same way as adding links to Keyboarding in SAM activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and SAM courses, add a Cengage technical support link in the same way as adding links to SAM activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and WebAssign courses, add a Cengage technical support link in the same way as adding links to WebAssign activities. The technical support link is listed at the bottom of the list of activities.
Add a New or Existing Student
Add a student to your course.
Add Administrators
Add an institutional administrator to your course.
Add Admins Manually
Create a new account for a school or district admin, or give an existing account admin permissions.
Add an Instructor
Add an individual instructor to your course.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students Manually
Find the course you want to enroll students in. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your...
Add Teachers Manually
Create an account for a teacher.
Add Teachers to a Class
If your course is linked with Google Classroom, add a teacher in your Google Classroom roster and this change will sync to your NGLSync course roster. If changes you make in Google Classroom do not appear in NGLSync after a few minutes, refresh your Google Classroom roster . Find a course. If you are a teacher in the course: In the upper-left corner, click › My Courses . To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results....
Add the Cengage Tool
To enable instructors to integrate their Canvas and Spark courses, add the Cengage tool to your account.
Add the Cengage Tool
To enable instructors to integrate their Canvas and Spark courses, add the Cengage tool to your account.
Add the Cengage Tool
To enable instructors to integrate their Canvas and Cengage courses, add the Cengage tool to your account.
Add the National Geographic Learning Spark App to Your Blackboard Site
Integrate Spark resources within your institution's Blackboard learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Moodle Site
Integrate Spark resources within your institution's Moodle learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Schoology Site
Integrate Spark resources within your institution's Schoology learning management system, using LTI 1.3.
Add Users
Create NGLSync accounts for students, teachers, and admins in your district.
Adding a User Account
When adding users, you can edit user information in the Properties tab. You can manage user enrollment in the Sections tab. When adding students, you can set accommodations in the Accommodations tab.
Administration Settings
If you are a designated SAM supervisor or administrator, the Administration Settings option is available on the Admin tab of the SAM Navigation bar.
Admins
Impersonate other admins in your district through their NGLSync profile.
Admins
Find, create, and manage admin accounts in your school district.
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com https://sam.cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Safari
If not open already, open Cengage in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Safari help: Block pop-ups and unnecessary content
Allow Pop-Up Windows in Safari
If not open already, open SAM in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com https://sam.cengage.com Related information Safari help: Block pop-ups and unnecessary content
Assign a Test
When you assign a test to your course, you decide its start and end dates, how many times students can attempt the test, if students are shown correctness marks and correct answers, and if students can review test questions after the due date.
Automate OneRoster Upload
Use your SFTP account to automate OneRoster upload.
Blackboard
Integrate Blackboard with Spark to let instructors and students access Spark content directly from Blackboard. Related information Add the App to Your Site
Blackboard Integration
Features available with Blackboard integrations: LTI Advantage with Partner Cloud Single sign on to Spark Sync due dates from Spark to Blackboard Copying a Blackboard course also copies the linked Spark course Related information Request Site Configuration Info Register the Tool Create an External Tool in for LTI 1.0 Integration Migration Migrate to Partner Cloud Remove the Old Tool Create the Cengage Tool Deploy the Cengage Tool Create a Deep Linking Quicklink Add the Cengage Tool Register the...
Blackboard Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard. For more information, see Instructor Help . Features available with Blackboard integrations: LTI Advantage API App Single sign on to Spark Sync...
Blackboard Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard. For more information, see Instructor Help . You can use either integration, but LTI 1.0 with APIs is no longer actively supported. Consider...
Blackboard Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard. For more information, see Instructor Help . Features available with LTI advantage integration: Single sign on to Spark Related information...
Blackboard Integration
Before setting up Spark integration with Blackboard, contact your Cengage representative to request configuration details for your institution. For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard....
Blackboard Integration
Features available with LTI advantage integration: Single sign on to Spark Related information Request Site Configuration Info Register the Tool Create an External Tool in for LTI 1.0 Integration Migration Migrate to Partner Cloud Remove the Old Tool Create the Cengage Tool Deploy the Cengage Tool Create a Deep Linking Quicklink Add the Cengage Tool Register the LTI Advantage Tool in Install the LTI Advantage Tool View the Cengage Tool Enable Enhanced Course Copy Create the Cengage Tool Update...
Blackboard Integration
Before setting up Spark integration with Blackboard, contact your Cengage representative to request configuration details for your institution. For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard....
Blackboard Integration
Starting in 2024, institutions integrating with Blackboard for the first time will use a native Blackboard LTI 1.3 integration method. Blackboard integration includes: Single sign on to Cengage Deep linking from lms-name to Cengage activities Sync grades from Cengage to lms-name Sync due dates from Cengage to lms-name Copying a lms-name course also copies the linked Cengage course Cengage Infuse integration of eBook and learning/assessment content directly in lms-name Institutions integrating...
Blackboard Migration
Migrate all courses from Mindlink Building Block to LTI Advantage with Partner Cloud. The best time to migrate is between terms or when usage is low. Be sure to inform instructors that existing links will not work during the migration and students' scores might be out of sync after the migration.
Blackboard Migration
Migrate all courses from Mindlink Building Block to LTI Advantage with Partner Cloud. The best time to migrate is between terms or when usage is low. Be sure to inform instructors that existing links will not work during the migration and students' scores might be out of sync after the migration.
Blackboard Migration
Migrate all courses from the Cengage Mindlink Building Block or Partner Cloud integration to LTI 1.3. The best time to migrate is between terms or when usage is low. Be sure to inform instructors that existing content links will not work during the migration and students' scores might be out of sync after the migration.
Brightspace
Intergrate Spark resources within your institution's Brightspace Learning Management System.
Brightspace Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . New integrations will use LTI 1.3 Advantage. Existing LTI 1.1 integrations should...
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Settings
Configure the following settings in your web browser.
Browser Settings
Configure the following settings in your web browser.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Canvas
Integrate Canvas with Spark to let instructors and students access Spark content directly from Canvas. Related information Canvas LTI 1.0 Canvas LTI 1.3
Canvas Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . New institutions will be integrated using LTI Advantage, while institutions already...
Canvas LTI 1.0 with APIs Integration
Use this procedure for any Cengage learning platform to allow instructors in your institution to link their Canvas and Cengage courses.
Canvas LTI Advantage Integration
Use this procedure for any Cengage learning platform to allow instructors at your institution to link their Canvas and Cengage courses. LTI Advantage is the most up-to-date and supported integration. If you are migrating from a Partner API integration, be careful to prevent grade sync disruption.
Cengage is Not Responding
If NGLSync is not responding or working correctly, you can check its status at techcheck.cengage.com.
Cengage Listed Twice in LMS Content Market
When integrating a CNOWv2 course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a Cengage course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a OWLv2 course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a SAM course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a WebAssign course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage on iPad
Most Cengage features are available on iPad, but some features require a desktop or laptop computer.
Cengage Roster Data
Reference guide for completing the Cengage Roster template.
Change Admin Password
When an admin forgets their NGLSync password, you can change it for them.
Change Monitor Resolution
To use the SAM Content Player most effectively, set your monitor to a display resolution of 1366x768 or higher. This setting enables SAM simulations to display without scrolling.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. In the upper-left corner, click › Students . Search for the student by name, username, or student number. Click the student's name in the search results. The Student...
Change Teacher Password
When a teacher forgets their NGLSync password, you can change it for them.
Change Your Password
Change your password for increased security.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Co-Instructors
Your institution administrator can turn off user management by instructors. Each course can have no more than four instructors. Related information Instructor Self-Registration Add an Instructor Import Multiple Instructors Export Edit Reset Password Remove an Instructor Create a Spark Course Edit Starred Courses Delete
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure MacOS/OS X for Keyboard Accessibility
By default, MacOS/OS X is not configured to use the TAB key to navigate to all items in Safari and Firefox.
Contact Cengage Representative
Your Cengage representative can support you in implementing your course or learning tools.
Contact Cengage Representative
Your Cengage representative can support you in implementing your course or learning tools.
Contact Cengage Representative
Your Cengage representative can support you in implementing your course or learning tools.
Contact Support
Contact customer support with additional questions.
Contact Support
Find out how to get personal support for Spark.
Contact Support
Contact customer support with additional questions.
Contact Support
Find out how to get personal support for Spark.
Contact Support
Contact customer support with additional questions.
Contact Support
Contact customer support with additional questions.
Contact Support
Contact customer support with additional questions.
Contact Your Spark Representative
Your Spark representative can support you in implementing your course or learning tools.
Copy a CNOWv2 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing CNOWv2 course to a new LMS course. You can copy your own CNOWv2 course or another instructor's course.
Copy a Course
If you are teaching multiple sections of a course or teaching a course you have previously taught, you can simplify course setup by copying an existing course. Your assignments, tests, and their settings will be copied from your original course to your new course and assigned to all students who enroll in the new course.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Copy a MindTap Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Copy a MindTap Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Copy a MindTap for K–12 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap for K–12 course to a new LMS course. You can copy your own MindTap for K–12 course or another instructor's course.
Copy a MindTap for K–12 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap for K–12 course to a new LMS course. You can copy your own MindTap for K–12 course or another instructor's course.