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NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Spark App
The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.
Spark App
The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Spark
Students can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages
Students
Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Edit Student Profile
Change a student's username, ID number, and name.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Sign Out Change Password
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Sign Out
Protect your NGLSync account by signing out when you are finished.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Change Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Deactivate Student
Archive NGLSync accounts for students who no longer need them.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your Cengage courses through NGLSync.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Students
Impersonate students in your district through their NGLSync profile.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Reactivate Student
If a student account was archived in error, activate it to restore the student's access to course materials.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Students Asked for Payment
Your K–12 school district has purchased access to Cengage for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
View Your Grades
Access the Gradebook to view your progress and grades on activities, assignments and tests in Spark.
Edit Student Profile
Change a student's username, ID number, and name.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Messages
Send and receive messages from your instructor directly in Spark.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Create Account
If this is your first time using Spark, create an account and join your course.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key).
eBooks and Other Resources
Access eBooks, audio, video, and other resources in Spark.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Edit Student Profile
Change a student's username, ID number, and name.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Edit Student Profile
Change a student's username, ID number, and name.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.
Assignments
Complete assignments your instructor has assigned to you in Spark.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . In the upper-left corner, click › Students . You can also click Search Students on the K–12 Dashboard Home page. Enter student information and click Search . To include students not currently using NGLSync, select Include Inactive . Search by: School Teacher Course Student First Name Student Last Name Student Username Student Number Click a name in your search results to see their student profile. Related information Edit Student Profile...
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Change Student Password
These instructions are for K–12 teachers who access and manage MindTap courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students ,...
Change Student Password
These instructions are for K–12 teachers who access and manage WebAssign courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students...
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. In the upper-left corner, click › Students . Search for the student by name, username, or student number. Click the student's name in the search results. The Student...
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
NGLSync Troubleshooting
Sometimes problems can occur when managing your WebAssign courses through NGLSync.