SAM is Not Responding

If SAM is not responding or working correctly, you can check its status at techcheck.cengage.com.

Techcheck is not a comprehensive diagnostic tool. It monitors basic SAM availability from multiple locations across the United States.

You can also check historical status information to confirm student reports about SAM availability.

Go to techcheck.cengage.com.

The current status is shown for all Cengage learning platforms.
Optional: Click SAM for more details.
Optional: Specify a different date to check for historical outages.

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