SAM Instructor Help
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March 2024
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SAM Home Tab
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Using Student View
Activity List
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LMS Integrated SAM Guide
Managing Users
Account Types in SAM
Searching for and Selecting a User Account
Adding a User Account
Grace Period
Importing User Records
User Import Format
Example Import File
User Import Procedure
Editing a User's Account
Editing a User's Profile
Editing a User's Sections
Editing a Student's Accommodations
Editing Multiple Users' Accounts
Edit Sections
Edit Accommodations
Sections
Add Sections
Copy
Blackboard
Create New Course
Course Copy Options
Copy a Linked Blackboard Course
Copy a SAM Course to a New Blackboard Course
Brightspace
Create New Course
Course Copy Options
Copy a Linked Brightspace Course
Copy a SAM Course
Canvas LTI Advantage
Create New Course
Copy a SAM Course
Canvas
Create New Course
Course Copy Options
Copy a Linked Canvas Course
Copy a SAM Course to a New Canvas Course
Moodle
Create New Course
Copy a Course
Sakai
Create New Course
Copy a Course
Schoology
Create New Course
Copy a Course
LTI Advantage LMS
Create New Course
Copy a Course
LTI 1.0 LMS
Create New Course
Copy Course
Communicating to a Section
Deactivating a Section
Instructors
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Editing Section Instructors
Students
Add Students
Editing Section Students
Textbooks
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Find Instructor Resources
eBooks
Add Textbooks to Your Library
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Where is My eBook?
Assignments
Custom Questions
Locating and Previewing Custom Questions
Adding a Custom Question
Custom Question Fields
Editing a Custom Question
Copying a Custom Question
Deactivating a Custom Question
Training
Create
Task Order
Schedule
Create and Schedule
Edit
Copy
Deactivate
Preview
Accessibility
Projects
SAM Project Workflow
Textbook Projects
Schedule
Student Achievement Badges
Enable / Disable Badges
SAM Path
Exam > Training > Exam
Training > Exam
Exam > Training
Locating and Selecting a SAM Assignment
Submit Results
Resetting and Adjusting a Student's Assignments
Deleting a Student's Assignment Take
Schedule Individual Assignments
Schedule Individual Exams
Scheduling Individual Training
Scheduling Individual Projects
Scheduling Individual SAM Paths
Content Player
Office 365/2019 Content Player
Office 365/2016 Content Player
Use the MOS Content Player
Add Assignments to LMS
Blackboard
Technical Support
Student Dashboard
Brightspace
Technical Support
Student Dashboard
Canvas LTI Advantage
Canvas
Technical Support
Student Dashboard
Moodle
Technical Support
Student Dashboard
Sakai
Technical Support
Student Dashboard
Schoology
Technical Support
Student Dashboard
Other LTI Advantage Compliant LMSLTI Advantage LMS
Exams
Create
Schedule
MOS
Critical Thinking Challenge
Create and Schedule
Edit
Student Achievement Badges
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Copy
Deactivate
Preview
Secure Testing Best Practices
Time Limit
Password Protection
Limit Availability
Shuffle Questions
Limit Feedback
Incident Reporting
LMS Proctoring Solutions
Blackboard
Honorlock
Proctorio
Respondus
Blackboard Ultra
Respondus
Canvas
Examity
Honorlock
Proctorio
Respondus
Results
Reports
Generate
Report Types with Associated Reports
View
Use Playback
SAM Report Descriptions
Exam
Training
Project
Project Incident
SAM Path
Study Center
Sections
Users
Gradebook
Modifying Gradebook Section Settings
Jumping to a Specific Section
Viewing and Changing Scores in the Table Grid
View Total Enrollment and Class Average
Sort the Student List
Viewing and Changing a Student's Final Score
View and Change a Student's Assignment Scores
Individual Assignments
Manage Assignment Type and Weights/Points
Moving Assignments between Assignment Types
Create Assignment Type and Move
Revert Assignment and Move
Adding Custom Assignment Types
Deleting Custom Assignment Types
Editing Custom Assignment Types
Adding a New Custom Assignment
Deleting and Hiding Assignments
Deleting Custom Assignments
Hiding SAM Assignments
Exporting the Gradebook
Administration Settings
Database Management
Frequently Asked Questions
Troubleshooting
SAM is Not Responding
Login and SAM Access Issues
Recovering and Resuming from a Crash or Lost Connection
Resource Links Don't Work
Multiple eBook Links
Project Errors
Blocked Macros (Windows)
Disabled Macros (macOS)
Wrong Name Error
Wrong Format Error
Wrong Application Error
Virus Detected Error
Maximum File Size Exceeded Error
File Password and Protection Error
Project incident rejection Error
LMS
Wrong Product/Course in LMS
Links to SAM Courses or Activities Don't Work
Signed out of Moodle While Using Cengage Tool
Course Creation Error
SAM Course is not in Your LMS
Cengage Listed Twice in LMS Content Market
General Error Message Displays
Grade Sync Problems
Accessibility
Accessibility
Keyboard Shortcuts
Configure MacOS/OS X
More Information
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