• WebAssign Student Help
    • Getting Started
    • What's New in WebAssign
      • January 18, 2024
    • System Requirements
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      • Access WebAssign from Blackboard
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      • How to Register for WebAssign
      • WebAssign Canvas Registration
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      • View Scores and Grades
      • Answer Graphing Questions
  • Sign In
    • Specific Institutions
      • Blackboard
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    • Create an Account
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      • Forgot Your Username
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  • Classes
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      • Purchasing Problems
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      • Refunds
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      • Retake a Course for Free
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      • Format Messages
  • Use eBooks and Resource Materials
    • Access Costs and Textbook Features
    • Add eBooks
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      • Tutorials
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    • Cengage Read Mobile App
      • Sign In
      • Open eBooks in Cengage Read
      • Navigate eBook in Cengage Read
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      • Access Study Tools in Cengage Read
        • Notes
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      • Accessibility in Cengage Read
        • Read the eBook Aloud in Cengage Read
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        • Change Text Font and Size in Cengage Read
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        • Display Alternative Text in Cengage Read
      • Cengage Read System Requirements
    • View Resource Materials
  • Assignments
    • List
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    • Saved Work
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    • Question Types
      • calcPad
        • Notation
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        • On iPad
        • Answers That Cannot Be Understood
      • ChemDoodle
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        • Examples
      • Essay
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        • Answer Graphing Questions
      • Identification
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        • Draw Chemical Structures
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      • Marvin JS
        • Draw Chemical Structures
      • Matching
      • Math (Calculator Notation)
        • Calculator Notation
        • Examples
        • Answers That Cannot Be Understood
      • mathPad
        • Notation
        • Supported Characters
        • Examples
        • Select, Copy, and Paste
        • On iPad
        • Answers That Cannot Be Understood
      • Matrix
      • Multiple-Choice
      • Multiple-Select
      • NumberLine
      • Numerical
        • With Units
        • Unit Names
        • Numerical Questions That Check Significant Figures
          • Significant Figure Calculation in WebAssign
        • Answer-Dependent Questions
        • Rounding
        • Answers That Cannot Be Understood
      • physPad
        • Notation
        • Supported Characters
        • Examples
        • Select, Copy, and Paste
        • On iPad
        • Answers That Cannot Be Understood
      • Poll
      • SALT Questions
      • Show My Work
        • Upload a File
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        • Display an Image
        • Enter Math Expressions to Show Your Work
        • View Instructor Comments
    • Mastery Question Sets
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    • Make Notes About a Question
      • View Your Notes
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    • Ask for More Time or Submissions
      • Ask Your Instructor for an Extension
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  • Study Tools
    • Practice Another
    • My Class Insights
      • Review Your Work
      • Practice
    • Personal Study Plan
      • Check If Available
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      • Parts of a Personal Study Plan
        • Panel on Home Page
        • Overview Page
        • Tutorial Page
      • Strategies
      • Take a Quiz
      • Review Your Scores
      • Chapter Score Calculations
      • View a Tutorial
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    • Cengage Unlimited Study Tools
      • Test Prep
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  • Scores and Grades
    • View Scores and Grades
    • View Assignment Scoring Details
      • Assignment Score
      • Question Score
      • Question Part Score
      • Partial Credit and Extra Credit
      • Manually Graded Questions
  • NGLSync K–12 Student Help
    • K–12 Sign In
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      • Google Classroom
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  • Troubleshooting and Support
    • FAQ
    • Sign-In Problems
      • Can't Sign In
      • Linked to Wrong WebAssign Account
      • Different Name or Institution Displayed
      • Repeated Requests to Sign In
      • NCSU Math Placement
    • Assignment Problems
      • Can't Open Assignment
      • Assignment Loads Slowly
      • Cannot View Question
      • Cannot Submit Assignment
      • Characters that can't be graded
      • Incorrect Scoring
      • Cannot Change Your Answers Even Though You Have More Submissions
      • LockDown Browser Is Not Working Properly
      • WebAssign Displays Your answer was not submitted
      • Cannot See Datasets in SALT
      • Marvin JS Problems
        • Marvin JS Answer Looks Correct But Marked Incorrect
        • Drawings Scaled Up
        • Buttons Hidden on iPad
        • "Can't grade" message
      • Can't Practice Another Version
      • Due Date Changes Unexpectedly for Timed Assignment
    • Enrolled in Wrong Class
    • Class Not Available
    • Class Insights
    • LMS
      • Blackboard
        • Not Signed in to WebAssign
        • Blackboard Not Available
        • Access Code Not Applied
      • Brightspace
        • To access this assignment Message
        • Duplicated Assignment Links in Brightspace
        • Incorrect Synced Scores
        • Synced Points Rounding Error
        • Timer Starts Immediately
      • Canvas
        • To access this assignment Message
        • Incorrect Synced Scores
        • Synced Points Rounding Error
        • Timer Starts Immediately
      • Links to WebAssign Courses or Activities Don't Work
      • Signed out of Moodle While Using Cengage Tool
      • General Error Message Displays
    • Other Problems
      • Not Supported Message
      • Content Security Warning
      • Problems Working on iPad
      • Can't Upload a File
      • VitalSource Password Request
      • Chromebook Problems
      • Purchased With the Wrong Account
      • Lost or Damaged Access Code
      • Object Disappears from Graphing Tool
      • Multiple eBook Links
    • WebAssign is Not Responding
  • Accessibility
    • Read Equations With Screen Readers
    • Configure MacOS/OS X
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