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SAM in MindTap
SAM (Skills Assessment Manager) is a web-based application in MindTap that helps students become more proficient in Microsoft Office software and teaches fundamental computer concepts.
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SAM in MindTap Report Descriptions
SAM in MindTap reports fall into several categories
SAM in MindTap Project Workflow
To complete SAM in MindTap project assignments, your students download a start file, follow instructions to perform the project tasks in the Office application, and upload the changed file to be graded.
Troubleshooting SAM in MindTap
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
Let Students Who Failed SAM Path Training Attempt Exam
If a student can't pass the training component in a SAM Path assignment, you can allow them to attempt the exam by manually setting their training score to 100%.
(SAM in MindTap) December 2024 LMS
Based on feedback from instructors, Cengage has improved the process for integrating Cengage content into your LMS classes. You start the integration in your LMS just as always, but the new Cengage workflow takes you step by step through selecting your content, your students' purchase options, your course settings, and creating, copying, or linking your course.
Enable Proctorio Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Proctorio. Create a Canvas quiz that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard-Integrated MindTap
If you use Blackboard, you can prevent cheating by using Proctorio. Create a Blackboard test that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Enable Honorlock Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Honorlock. Link your test from Canvas and enable Honorlock. Your students will continue to be monitored by Honorlock while they complete their exam in MindTap.
Integrate an Existing MindTap Course With Google Classroom
If you already created the MindTap course you want to integrate with Google Classroom — and no students are enrolled — integrate your existing course.
Known Issues for SAM in MindTap
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. Task ID: CONCEPTS8307 has these issues: Zoom in, Zoom out & Cancel buttons are not accessible for screen reader and keyboard users in JAWS 18 with Chrome and NVDA with Firefox. Focus...
(LTI 1.0) Integrate an Existing MindTap Course With Moodle
If you already created the MindTap course you want to integrate with Moodle — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Sakai
If you already created the MindTap course you want to integrate with Sakai — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Blackboard
If you already created the MindTap course you want to integrate with Blackboard — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Brightspace
If you already created the MindTap course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Canvas
If you already created the MindTap course you want to integrate with Canvas — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Canvas
If you already created the MindTap course you want to integrate with Canvas — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Schoology
If you already created the MindTap course you want to integrate with Schoology — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course With LTI Advantage LMS
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. If you already created the MindTap course you want to integrate with LTI Advantage LMS — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With LMS
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Add Study Center Content
Study Center content automatically displays depending on the content instructors add to exams. Study Center Activities may display in the MindTap course by default.
December 2024
SAM project score changes If you change the overall points for a SAM project to be different from the total points set in the MindTap learning path, you are now prompted to choose which total point value to use. If you change the point value for a SAM project in the MindTap learning path, the point value of the SAM project and its steps are recalculated so long as the number of points is greater than or equal to the number of project steps. Previously disallowed punctuation characters can now...
(LTI Advantage) Integrate an Existing MindTap Course with LMS
If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With LMS
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS.If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Schoology
If you already created the MindTap course you want to integrate with Schoology — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Moodle
If you already created the MindTap course you want to integrate with Moodle — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Sakai
If you already created the MindTap course you want to integrate with Sakai — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course with LTI Advantage LMS
If you already created the MindTap course you want to integrate with LTI Advantage LMS — and no students are enrolled — integrate your existing course.
What's New
SAM software releases include improvements and known issues.
(LTI 1.0) Integrate an Existing MindTap Course With Brightspace
If you already created the MindTap course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
Schedule SAM Path
SAM Path assignments are sequential combinations of exams and training.
(LTI Advantage) Integrate an Existing MindTap Course with Blackboard
If you already created the MindTap course you want to integrate with Blackboard — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Google Classroom
If you already created the MindTap course you want to integrate with Google Classroom — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with LMS
If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
SAM Messages
SAM displays system messages for updates and server availability in the center part of the Home page and on the Notifications menu.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
View SAM Project Answer Keys
View the correct answers for SAM projects.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
SAM Path Report Descriptions
The following table provides a brief description and list of fields for available SAM Path Reports. Some reports enable you to select the student identifier to display.
System Requirements
Supported Browsers Windows Chrome current and preceding version Edge current and preceding version macOS Chrome current and preceding version Safari current and preceding version iOS Safari current and preceding version (iPad only) Exams, Training, and Office Online Projects are supported on iPad. All other projects require an installed version of Microsoft Office. Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported...
What's New in MindTap
MindTap software releases include improvements and bug fixes.
MindTap Instructor Help
Provide engaging content, challenge every individual and build student confidence with MindTap, the platform that gives you complete control over your course.
SAM Home Tab
To access the Home tab, click in the toolbar, then click Home . Related information SAM Messages Project Incident Status
MindTap on iPad
Most MindTap features are available on iPad, but some features require a desktop or laptop computer.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Copy Your MindTap-Integrated Course in Blackboard
Copy a MindTap-integrated Blackboard course to copy all content and course settings in both Blackboard and MindTap at the same time.
Copy Your MindTap-Integrated Course in Brightspace
Copy a MindTap-integrated Brightspace course to copy all content and course settings in both Brightspace and MindTap at the same time.
Copy Your MindTap-Integrated Course in Canvas
Copy a MindTap-integrated Canvas course to copy all content and course settings in both Canvas and MindTap at the same time.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
(LTI Advantage) Copy a MindTap Course to a New Brightspace Course
Copy an existing MindTap course to a new Brightspace course. You can copy your own MindTap course or another instructor's course.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
(LTI Advantage) Copy a MindTap Course to a New Canvas Course
Copy an existing MindTap course to a new Canvas course. You can copy your own MindTap course or another instructor's course.
Import MindTap Grades to Your Unintegrated Canvas Course
If you are using both MindTap and Canvas but your courses are not integrated, you can still add MindTap grades to your Canvas gradebook.
MindTap is Not Responding
If MindTap is not responding or working correctly, you can check its status at techcheck.cengage.com.
SAM Path Exam > Training > Exam Options
Configure assignments to test students on a topic, provide remedial training for any errors, then re-test students for proficiency.
SAM Path Exam > Training Options
Configure assignments to test students on a topic, then provide remedial training for errors.
SAM Path Training > Exam Options
Configure assignments to train students on a topic, then test their proficiency.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
(LTI 1.0) Copy a MindTap Course to a New Schoology Course
Copy an existing MindTap course to a new Schoology course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New Moodle Course
Copy an existing MindTap course to a new Moodle course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New Sakai Course
Copy an existing MindTap course to a new Sakai course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New Blackboard Course
Copy an existing MindTap course to a new Blackboard course. You can copy your own MindTap course or another instructor's course.
Copy a MindTap Course to a New Google Classroom Course
Copy an existing MindTap course to a new Google Classroom course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New Canvas Course
Copy an existing MindTap course to a new Canvas course. You can copy your own MindTap course or another instructor's course.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Brightspace to activities or other content in MindTap. Linked graded activities are included in the Brightspace gradebook unless you choose to exclude them.
MindTap Course is not in Your LMS
After selecting Link to an existing course or section in your LMS, your MindTap course does not display as an option.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Change the Section End Date in MindTap
Change the end date of your MindTap section. Then, you can change assignment dates.
Add Links in Sakai to MindTap Activities and Resources
After setting up your MindTap course, create links from Sakai to activities or other content in MindTap.
Add Links in Schoology to MindTap Activities and Resources
After setting up your MindTap course, create links from Schoology to activities or other content in MindTap.
(LTI 1.0) Copy a MindTap Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Add Links in Google Classroom to MindTap Activities and Resources
After setting up your MindTap course, create links from Google Classroom to activities or other content in MindTap.
Add Links in Moodle to MindTap Activities and Resources
After setting up your MindTap course, create links from Moodle to activities or other content in MindTap. Linked graded activities are included in the Moodle gradebook.
Enable Respondus Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Respondus LockDown Browser or Respondus Monitor. Create a Canvas quiz that requires Respondus and use it to link to MindTap. Your students will continue to be monitored by Respondus while they complete their exam in MindTap.
Add Links in Blackboard to MindTap Activities and Resources
After setting up your MindTap course, create links from Blackboard to activities or other content in MindTap. Linked graded activities are included in the Blackboard gradebook unless you choose to exclude them.
Copy a MindTap Course to a New LTI Advantage LMS Course
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. Copy an existing MindTap course to a new LTI Advantage LMS course. You can copy your own MindTap course or another instructor's course.
Add Links in Canvas to MindTap Activities and Resources
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Links to MindTap Courses or Activities Don't Work
When you click a link to a MindTap course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.
(LTI Advantage) Create a New Brightspace-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Brightspace, create it from Brightspace.
Enable Honorlock Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Honorlock. Create a Blackboard Ultra test that requires Honorlock and use it to link to MindTap. Your students are monitored by Honorlock while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Proctorio. Create a Blackboard Ultra test that requires Proctorio and use it to link to MindTap. Your students are monitored by Proctorio while they complete their exam in MindTap.
(LTI Advantage) Create a New Canvas-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Canvas, create it from Canvas.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in LTI Advantage LMS to MindTap Activities and Resources
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. After setting up your MindTap course, create links from LTI Advantage LMS to activities or other content in MindTap. Linked graded activities are included in the LTI Advantage LMS gradebook.
MindTap Grace Period
Because of the grace period, don't set the class start date earlier than you expect your students to start accessing your course. Usually this is the actual first day of class. During the grace period: Your students can complete their coursework in MindTap. At the publisher's discretion, they might also have access to the eBook for your class, if one is available. Each time your students access your class, they will be reminded to purchase access or enter their access code. No payment method is...
Get to Know MindTap
Explore the MindTap user interface.
Copy Your MindTap-Integrated Course in LMS
Copy a MindTap-integrated LMS course to copy all content and course settings in both LMS and MindTap at the same time.
Create a MindTap Course in NGLSync
If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. These instructions are for K–12 teachers who use NGLSync to manage their MindTap courses. Click Create Course . Select Start from scratch and click Continue...
Integrate MindTap With Your Blackboard Course
Your Blackboard administrator must have set up the Cengage tool in Blackboard. With this integration: You and your students access your MindTap courses from Blackboard. You can sync students' individual activity scores to Blackboard. To help your students, use clear and consistent naming for your courses and sections in both Blackboard and MindTap. This is especially important if you integrate more than one MindTap section from the same Blackboard course. Single-Section Courses Create your...
Integrate MindTap With Your Brightspace Course
Your Brightspace administrator must have set up the Cengage tool in Brightspace. With this integration: You and your students access your MindTap courses from Brightspace. You can sync students' individual activity scores to Brightspace. To help your students, use clear and consistent naming for your courses and sections in both Brightspace and MindTap. This is especially important if you integrate more than one MindTap section from the same Brightspace course. General Procedure Create your...
Integrate MindTap With Your Canvas Course
Your Canvas administrator must have set up the Cengage tool in Canvas. With this integration: You and your students access your MindTap courses from Canvas. You can sync students' individual activity scores to Canvas. To help your students, use clear and consistent naming for your courses and sections in both Canvas and MindTap. This is especially important if you integrate more than one MindTap section from the same Canvas course. How do I know if I'm using this integration? Your Cengage tool...
Integrate MindTap With Your Schoology Course
Your Schoology administrator must have set up the Cengage tool in Schoology. With this integration: You and your students access your MindTap courses from Schoology. You can sync students' individual activity scores to Schoology. To help your students, use clear and consistent naming for your courses and sections in both Schoology and MindTap. This is especially important if you integrate more than one MindTap section from the same Schoology course. Single-Section Courses Create your course in...
Integrate MindTap With Your Sakai Course
Your Sakai administrator must have set up the Cengage tool in Sakai. With this integration: You and your students access your MindTap courses from Sakai. You can sync students' individual activity scores to Sakai. To help your students, use clear and consistent naming for your courses and sections in both Sakai and MindTap. This is especially important if you integrate more than one MindTap section from the same Sakai course. Create your course in Sakai. Choose one of the following: Create a...
Integrate MindTap With Your Moodle Course
Your Moodle administrator must have set up the Cengage tool in Moodle. With this integration: You and your students access your MindTap courses from Moodle. You can sync students' individual activity scores to Moodle. To help your students, use clear and consistent naming for your courses and sections in both Moodle and MindTap. This is especially important if you integrate more than one MindTap section from the same Moodle course. General Procedure Create your course in Moodle. Choose one of...
(LTI 1.0) Create a New Canvas-Integrated MindTap Course
Open your Canvas course. Add the Cengage app to your course navigation if it is not already listed. The app is copied when you copy a Canvas course. From the course navigation, click Settings › Navigation . Drag the Cengage app to the course navigation. Click Save . From the course navigation, click Cengage . If you get an error message when you click Cengage , see the following: Create a New Canvas-Integrated MindTap Course Copy a MindTap Course to a New Canvas Course Add Links in Canvas LTI...
(LTI 1.0) Create a New Schoology-Integrated MindTap Course
Open your Schoology course. If you do not have a default grade category in your Schoology course, create one. A default grade category is required to sync grades between Schoology and MindTap. Click Grade Setup . In Categories , click Add . Enter information for your category and click Create . To use this category for MindTap assignments, click . On the Materials tab, click Add Materials › Cengage LMS Integration . If prompted, sign in to your Cengage instructor account to link your Schoology...
Integrate MindTap With Your Google Classroom Course
Your Google Classroom administrator must have set up the Cengage tool in Google Classroom. With this integration: You and your students access your MindTap courses from Google Classroom. You can sync students' individual activity scores to Google Classroom. To help your students, use clear and consistent naming for your courses and sections in both Google Classroom and MindTap. This is especially important if you integrate more than one MindTap section from the same Google Classroom course....
(LTI 1.0) Create a New Blackboard-Integrated MindTap Course
Open your Blackboard course. Add MindTap content to your course. Blackboard Original Click Content › Build Content › Cengage Content . If the Cengage tool is not shown under Build Content , see. Blackboard Ultra Click + › Content Market . Click Cengage Content under Institution Tools . If you see a Cengage tool shown under Content Market , do not select it. This is an outdated version of the integration that will be removed soon. Only add the Cengage tool under Institution Tools . If the...
(LTI Advantage) Copy a MindTap Course to a New Blackboard Course
Copy an existing MindTap course to a new Blackboard course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New LMS Course
Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Integrate MindTap With Your Canvas LTI Advantage Course
Your Canvas administrator must have set up the Cengage tool in Canvas. With this integration: You and your students access your MindTap courses from Canvas. You can sync students' individual activity scores to Canvas. To help your students, use clear and consistent naming for your courses and sections in both Canvas and MindTap. This is especially important if you integrate more than one MindTap section from the same Canvas course. How do I know if I'm using LTI Advantage? Your Cengage tool...
Copy Your MindTap-Integrated Course in Moodle
Copy a MindTap-integrated Moodle course to copy all content and course settings in both Moodle and MindTap at the same time.
Copy Your MindTap-Integrated Course in Schoology
Copy a MindTap-integrated Schoology course to copy all content and course settings in both Schoology and MindTap at the same time.
Copy Your MindTap-Integrated Course in LMS
Copy a MindTap-integrated LMS course to copy all content and course settings in both LMS and MindTap at the same time.
Copy Your MindTap-Integrated Course in Sakai
Copy a MindTap-integrated Sakai course to copy all content and course settings in both Sakai and MindTap at the same time.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from LMS to activities or other content in MindTap.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Sakai to activities or other content in MindTap.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Schoology to activities or other content in MindTap.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Google Classroom to activities or other content in MindTap.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from LTI Advantage LMS to activities or other content in MindTap.
(LTI 1.0) Create a New Moodle-Integrated MindTap Course
Open your Moodle course. Click › Turn editing on . Click Add an activity or resource . Select the Cengage tool and click Add . The Cengage tool is created and named by your Moodle administrator. If prompted, sign in to your Cengage instructor account to link your Moodle and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On the Integrate with Cengage page, click Select Platform . On the Select Title page, select the textbook or product to use in your...
(LTI 1.0) Create a New Sakai-Integrated MindTap Course
Open your Sakai course. Confirm the Lessons tool is enabled. Select Site Info from your navigation. Click Manage Tools . Scroll down to confirm that Lessons is selected. Select Lessons from your navigation. Click Add Content › Add Learning App . Click the Cengage tool. If the tool is not available, contact your administrator. If prompted, sign in to your Cengage instructor account to link your Sakai and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On...
Copy Your MindTap-Integrated Course in Google Classroom
Copy a MindTap-integrated Google Classroom course to copy all content and course settings in both Google Classroom and MindTap at the same time.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Moodle to activities or other content in MindTap. Linked graded activities are included in the Moodle gradebook.
Create a New Google Classroom-Integrated MindTap Course
This task is different depending on the version of Google Classroom your school uses. To see which version your school uses, open the assignment editor and look for the Add-ons panel. If your assignment has Add-ons , your school uses Google Workspace for Education Plus. If your assignment does not have Add-ons , your school uses Google Workspace for Education Fundamentals/Standard. Open the Cengage integration tool. If your school uses Google Workspace for Education Plus: This integration...
(LTI 1.0) Copy a MindTap Course to a New Brightspace Course
Copy an existing MindTap course to a new Brightspace course. You can copy your own MindTap course or another instructor's course.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Blackboard to activities or other content in MindTap. Linked graded activities are included in the Blackboard gradebook unless you choose to exclude them.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from LMS to activities or other content in MindTap. Linked graded activities are included in the LMS gradebook unless you choose to exclude them.Linked graded activities are included in the LMS gradebook.
(LTI 1.0) Create a New LMS-Integrated MindTap Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Copy Your MindTap-Integrated Course in LTI Advantage LMS
Copy a MindTap-integrated LTI Advantage LMS course to copy all content and course settings in both LTI Advantage LMS and MindTap at the same time.
(LTI Advantage) Copy a MindTap Course to a New Schoology Course
Copy an existing MindTap course to a new Schoology course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New LMS Course
Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Moodle Course
Copy an existing MindTap course to a new Moodle course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Sakai Course
Copy an existing MindTap course to a new Sakai course. You can copy your own MindTap course or another instructor's course.
Copy a MindTap Course to a New LTI Advantage LMS Course
Copy an existing MindTap course to a new LTI Advantage LMS course. You can copy your own MindTap course or another instructor's course.
Create a New LTI Advantage LMS-Integrated MindTap Course
If you do not know where to find the Cengage tool, try searching the LMS help system or ask your administrator. Open your LTI Advantage LMS course. Follow the steps for your LMS to access the Cengage tool. Click the Cengage tool. If the tool is not available, contact your administrator. If prompted, sign in to your Cengage instructor account to link your LTI Advantage LMS and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On the Integrate with Cengage...
(LTI 1.0) Copy a MindTap Course to a New LMS Course
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS.If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Google Classroom Course
Copy an existing MindTap course to a new Google Classroom course. You can copy your own MindTap course or another instructor's course.
Locating and Previewing Custom Questions
To locate and preview custom questions from SAM's database, use the following procedure:
Add Links in Brightspace to MindTap Activities and Resources
After setting up your MindTap course, create links from Brightspace to activities or other content in MindTap. Linked graded activities are included in the Brightspace gradebook unless you choose to exclude them.
Add Links in LMS to MindTap Activities and Resources
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. After setting up your MindTap course, create links from LMS to activities or other content in MindTap.
(LTI Advantage) Create a New Schoology-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Schoology, create it from Schoology.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
(LTI Advantage) Create a New Blackboard-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Blackboard, create it from Blackboard.
(LTI Advantage) Create a New LMS-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with LMS, create it from LMS.
(LTI Advantage) Create a New Moodle-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Moodle, create it from Moodle.
(LTI Advantage) Create a New Sakai-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Sakai, create it from Sakai.
(LTI Advantage) Create a New LMS-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with LMS, create it from LMS.
Create a New LTI Advantage LMS-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with LTI Advantage LMS, create it from LTI Advantage LMS.
Add Links in LMS to MindTap Activities and Resources
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS.If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. After setting up your MindTap course, create links from LMS to activities or other content in MindTap. Linked graded activities are included in the LMS gradebook unless you choose to exclude them. Linked graded activities are included in the LMS gradebook.
(LTI Advantage) Create a New Google Classroom-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Google Classroom, create it from Google Classroom.
Instructor content for reuse in SAM
Enable ebook to Students Makes the ebook available to your students. Enable Chapter Level Readings Select chapters for students to read. In the navigation bar, click Sections . Your sections are listed. Use the search menu to find matching sections. Click a section name to view more information about the section. Select a section and click Edit . The Edit Section page displays, defaulting to the Properties tab. Go to the Textbooks tab. Click Save to continue your course setup or Save & Close to...
Recovering and Resuming from a Crash or Lost Connection
If your computer crashes or you lose your connection to MindTap while working, you can restart it once conditions return to normal. Sign in as you normally do, go to the MindTap Assignments page and select the assignment. The assignment displays in red. The Content Player begins where you left off and any completed questions and tasks save.
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. Create your course in LMS. Choose one of the following: In your MindTap course,...
Courses and Sections
Create and manage higher education MindTap courses and sections in the Instructor Center. Create and manage K–12 MindTap courses and sections in NGLSync .
Custom Questions
In addition to the SAM testbank questions, add custom questions from other instructors or add your own questions to include in an exam. Create custom questions before adding, editing or copying an exam.
Users Reports Description
The following table provides a brief description and list of fields for available SAM Users Reports. Some reports enable you to select the student identifier to display.
Sections Report Descriptions
The following table provides a brief description and list of fields for available SAM Sections Reports. Some reports enable you to select the student identifier to display.
Add a Link to Student Dashboard
After linking your Canvas and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Canvas and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Blackboard and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Schoology and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your Blackboard and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Schoology and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Brightspace and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Sakai and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Moodle and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your Sakai and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Moodle and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Project Errors
When you submit a project for grading, MindTap might warn about one or more problems with the submitted project file.
Add a Link to Technical Support
After linking your Google Classroom and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your Google Classroom and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Change Instructor Permissions
Instructors or TAs in a MindTap course can change permissions for another instructor or TA in the same course.
Accessibility of Tasks
Tasks that are not accessible in Microsoft Office are not accessible in SAM. Students using screen readers are notified if a task cannot be completed using their assistive technology.
Project Incident Report
Project incident reports identify project file submissions that might contain non-original work. To begin a SAM project assignment, students download a start file that has unique embedded identifiers. When a student submits a completed project file, it should have the same identifiers as the start file. If the identifiers do not match, it is logged as an incident.
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. How do I know if I'm using this integration? Your Cengage tool will be in a...
(LTI 1.0) Create a New Brightspace-Integrated MindTap Course
Open your Brightspace course. Open the Course Builder tool. In the Content tab, click Related Tools › Course Builder . If you have not already done so, create a module in your course. Drag from Build Outline to the course outline. Alternatively, click and select the module location. Enter a name for your module, such as MindTap. Enter a note for your students. If the MindTap component of your course has a different start or end date from your course in Brightspace, enter those dates in...
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Remove App From Course
You can remove some apps from your MindTap course.
Add OneDrive Content
You can share content from OneDrive with students in your MindTap course.
Integrate MindTap With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your Blackboard LTI Advantage Course
Your Blackboard administrator must have set up the Cengage tool in Blackboard. With this integration: You and your students access your MindTap courses from Blackboard. You can sync students' individual activity scores to Blackboard. To help your students, use clear and consistent naming for your courses and sections in both Blackboard and MindTap. This is especially important if you integrate more than one MindTap section from the same Blackboard course. General Procedure Create your course in...
Integrate MindTap With Your Brightspace LTI Advantage Course
Your Brightspace administrator must have set up the Cengage tool in Brightspace. With this integration: You and your students access your MindTap courses from Brightspace. You can sync students' individual activity scores to Brightspace. To help your students, use clear and consistent naming for your courses and sections in both Brightspace and MindTap. This is especially important if you integrate more than one MindTap section from the same Brightspace course. General Procedure Create your...
Integrate MindTap With Your Schoology LTI Advantage Course
Your Schoology administrator must have set up the Cengage tool in Schoology. With this integration: You and your students access your MindTap courses from Schoology. You can sync students' individual activity scores to Schoology. To help your students, use clear and consistent naming for your courses and sections in both Schoology and MindTap. This is especially important if you integrate more than one MindTap section from the same Schoology course. General Procedure Create your course in...
Integrate MindTap With Your Moodle LTI Advantage Course
Your Moodle administrator must have set up the Cengage tool in Moodle. With this integration: You and your students access your MindTap courses from Moodle. You can sync students' individual activity scores to Moodle. To help your students, use clear and consistent naming for your courses and sections in both Moodle and MindTap. This is especially important if you integrate more than one MindTap section from the same Moodle course. General Procedure Create your course in Moodle. Choose one of...
Integrate MindTap With Your Sakai LTI Advantage Course
Your Sakai administrator must have set up the Cengage tool in Sakai. With this integration: You and your students access your MindTap courses from Sakai. You can sync students' individual activity scores to Sakai. To help your students, use clear and consistent naming for your courses and sections in both Sakai and MindTap. This is especially important if you integrate more than one MindTap section from the same Sakai course. General Procedure Create your course in Sakai. Choose one of the...
Integrate MindTap With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your...
Integrate MindTap With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. How do I know if I'm using LTI Advantage? Your Cengage tool will be in a...
Share Existing OneDrive Content
You can share existing OneDrive content to your MindTap course.
Email Students
Send emails to one or multiple students by launching your email client from MindTap or copying your students' email addresses to your clipboard.
Add YouTube Videos
Search for YouTube videos in MindTap and assign them as activities using WebVideo Search.
Add Files from Google Drive
Share files from your Google Drive account to your MindTap course.
Create a Course
Before you can assign MindTap activities to your students, you must create a course.
Add Google Drive Content
You can share content from Google Drive with students in your MindTap course.
Keyboard Shortcuts
Keyboard shortcuts can be used in MindTap. The shortcuts cover various tasks for Windows and Mac functions.
Create Web Link Activities
Create web link activities to link to additional content outside of MindTap.
Upload Files to OneDrive
You can upload files to OneDrive to share with students in your MindTap course.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Integrate MindTap With Your Google Classroom LTI Advantage Course
Your Google Classroom administrator must have set up the Cengage tool in Google Classroom. With this integration: You and your students access your MindTap courses from Google Classroom. You can sync students' individual activity scores to Google Classroom. To help your students, use clear and consistent naming for your courses and sections in both Google Classroom and MindTap. This is especially important if you integrate more than one MindTap section from the same Google Classroom course....
Secure Testing Best Practices
Follow these recommendations to ensure academic integrity in online tests in your MindTap course.
Instructor Roles and Permissions
Instructors can teach MindTap courses individually, or can share the responsibility with additional instructors and teaching assistants (TAs).
Grade Calculation
You can configure how grades are calculated in the MindTap gradebook.
View License Status
See your students' license status in the roster to know which students have access to your MindTap course.
Edit OneDrive Document Settings
You can track the content source, rights, and attribution information of your OneDrive content in MindTap.
Remove an Instructor
Primary instructors can remove other instructors (or TAs) from their MindTap courses.
Create a Single-Section Course
Before you can assign MindTap activities to your students, you must create a course.
LMS Troubleshooting
Sometimes problems can occur with MindTap and your Learning Management System.
Switch Courses
If you have more than one course, you can navigate between them either in the Instructor Center or in MindTap.
Add an Instructor
Primary instructors can add other instructors (or TAs) to their MindTap courses.
(LTI 1.0) Create a New LMS-Integrated MindTap Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. This task is different depending on the version of Google Classroom your school uses. To see which version your school uses, open the assignment editor and look for the Add-ons panel. If your assignment has Add-ons , your school uses Google Workspace for Education Plus. If your assignment does not have Add-ons , your school...
Schedule a Project
Assign a project to your class.
Courses
Create and manage your MindTap courses in NGLSync.
March 2025
Deactivate Exams and Training Activities SAM in MindTap instructors can now deactivate exams and training activities within the SAM in MindTap learning platform. Previously, this ability was only available within a learning management system. Email Address Email addresses are now limited to 100 characters. Related information Deactivate an Exam Deactivate Training March 2025 Office 365/2021 Content Release Notes March 2025 Office 365 Content Release Notes March 2025 Office 2019 Content Release...
Create and Schedule an Exam
Create and schedule exams associated with a textbook chapter.
Add Assignments to LMS
Create links from your LMS to content in MindTap.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Edit Google Drive Document Settings
You can track the content source, rights, and attribution information of your Google Drive content in MindTap.
CSFI (College Success Factors Index) Activities
The College Success Factors Index (CSFI) is an online resource within MindTap's Learning Path that assesses students’ patterns of behavior and attitudes in 10 areas that have been proven to affect student outcomes for success in college.
Use Playback
A Playback simulation is available for Individual Performance reports.
Generate Reports
Generate reports for more information on how your students are learning.
Date Sync Problems
Due and available dates should sync automatically between MindTap and your LMS. If due dates don't sync in a copied Canvas course, your new course might have Until dates that prevent changes. For other date sync failures, request a manual date sync in MindTap.
Grade Sync Problems
Student grades in MindTap do not sync to your LMS, or sync very slowly.
Sync Scores to LMS
After adding activity links from your LMS, your students' MindTap scores sync automatically to your LMS based on your settings. Syncing MindTap scores should take 5 minutes or less.
Configure a New Course
Guided Course Setup is available for selected MindTap courses. After you create or copy a new course, you can use Guided Course Setup for a step-by-step walkthrough of setup options before you open your course for the first time. If you skip the guided setup, you can configure settings within your course.
Signed out of Moodle While Using Cengage Tool
You are signed out of Moodle when you try to add MindTap activity links while using Google Chrome.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Exams
You can create and manage tests in MindTap, and you can set restrictions like a password or time limit to ensure academic integrity. If your course is LMS integrated, you can link your test from your LMS to take advantage of proctoring solutions that might be available to you depending on your institution.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Can't Find Cengage Content in Blackboard
When setting up your MindTap course in Blackboard, you cannot find Cengage content under Content (Blackboard Original) or Institution Tools (Blackboard Ultra).
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .
Schedule an Exam
Assign exams to your class.
Copy Training
Create a new training assignment by copying and editing an existing training assignment.
Deactivate Training
You can deactivate training if, for example, you are no longer teaching a specific topic.
Deactivate an Exam
You can deactivate an exam if, for example, you are no longer teaching a specific topic.
Copy an Exam
Create a new exam by copying and editing an existing exam.
Schedule Training
Assign training to your class.
Create an Exam
Create exams with tasks and questions that you choose.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
Create and Schedule a Training Assignment With Express Creation
Create and schedule training assignments associated with a textbook chapter.
Adding a Custom Question
To add a custom question, use the following procedure:
Edit an Exam
Edit your exam name, content, and settings.
Schedule a MOS Exam
Prepare students for the real MOS exam by scheduling a practice MOS exam.
Create Training Assignment
Select tasks and questions to create your own training assignment.
Reports
Related information Generate Report Types with Associated Reports View Download Submitted Project Reports Use Playback Report Descriptions Exam Training Project Project Incident SAM Path Sections Users
Copying a Custom Question
To copy an existing custom question, use the following procedure:
Deactivating a Custom Question
Occasionally you may need to deactivate a custom question if, for example, the question is no longer pertinent. To deactivate a custom question, use the following procedure:
Editing a Custom Question
To edit an existing custom question, use the following procedure:
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
October 2024
Related information ../../../sam/instructor/content-relnotes/Office-365-2021-SAM-Content-Release-Notes_10.19.2024.xlsx ../../../sam/instructor/content-relnotes/Office-365-SAM-Content-Release-Notes_10.19.2024.xlsx ../../../sam/instructor/content-relnotes/Office-2019-SAM-Content-Release-Notes_10.19.2024.xlsx
Schedule a Critical Thinking Challenge Exam
Schedule a Critical Thinking Challenge exam to help students build critical thinking skills. In this exam type, students are given a scenario and challenged to achieve the best results based on a series of decisions.
Sync Scores to Blackboard
After adding activity links from Blackboard, your students' MindTap scores sync to Blackboard based on your settings. If needed, you can manually sync scores to Blackboard.
Sync Scores to Brightspace
After adding activity links from Brightspace, your students' MindTap scores sync to Brightspace based on your settings. If needed, you can manually sync scores to Brightspace.
Sync Scores to Schoology
After adding activity links from Schoology, your students' MindTap scores sync to Schoology based on your settings. If needed, you can manually sync scores to Schoology.
Project incident rejection Error
When submitting a project file, a Project incident rejection error displays and you are not able to submit your project.
Sync Scores to Canvas
After adding activity links from Canvas, your students' MindTap scores sync to Canvas based on your settings. If needed, you can manually sync scores to Canvas.
Sync Scores to Moodle
After adding activity links from Moodle, your students' MindTap scores sync to Moodle based on your settings. If needed, you can manually sync scores to Moodle.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Microsoft has Blocked Macros From Running (Windows)
Windows only: When you try to open a project file, you see the following warning: SECURITY RISK Microsoft has blocked macros from running because the source of this file is untrusted. Macros for the project file do not run and the project cannot be completed.
Virus Detected Error
When uploading a project file, a Virus Detected error displays and you are not able to submit your project.
Wrong Application Error
When uploading a project file, a Wrong Application error displays and you are not able to submit your project.
June 2025
Project Instruction File To hide the SAM project instruction file when assigning a project, select Hide Project Instruction File . Students will only see what you add to Instructions . Related information Schedule a Project June 2025 Office 365/2021 Content Release Notes June 2025 Office 365 Content Release Notes June 2025 Office 2019 Content Release Notes
Use the MOS Content Player
There are three areas in the SAM The Microsoft Office Specialist (MOS) exam is a leading certification to validate skills. Content Player: Title Bar Content Area Content Player Toolbar Title Bar The title bar of the The Microsoft Office Specialist (MOS) exam is a leading certification to validate skills. Content Player's window lists general information about the assignment including: Your name The name of the assignment Content Area The content area displays either the question you need to...
Use the Office 365/2021/2019 Content Player
The Content Player displays videos, asks questions, and delivers tasks you need to complete. Follow the instructions overlaid on the simulated program screen to complete tasks. Do not exit the Content Player by clicking the X button on the Content Player window. You may lose your work. The Submit SAM Assignment window will open when your assignment is complete. (If you choose to submit an incomplete assignment, click Submit .) Click OK to submit your assignment and close the Content Player. The...
August 2024
Due date extension improvements If an instructor grants a due date extension after the initial due date passes, students can continue working on assignments without using a new submission attempt. Macros help for Access and Excel projects Students may experience system errors when they work on Access and Excel projects if they have macros blocked on their computer. MindTap now detects if macros are blocked and gives affected students instructions to change their macros settings when they start...
Troubleshooting
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
Schedule Activities
Schedule your activities by setting due dates or linking the activities from your LMS.
Create Activities
Create new activities to add to your course from the app dock or learning path.
Enable / Disable Badges
By default, badges are enabled for all assignments labeled Badge available . You can edit this setting on the assignment options page.
Exams
Create and schedule exams with task-based and objective-based questions.
Project Report Descriptions
The following table provides a brief description and list of fields for available Project Reports. Some reports enable you to select the student identifier to display.
Training
Students can take training assignments as many times as they want before the due date. Their best attempt is used in the gradebook.
Exam Report Descriptions
The following table provides a brief description and list of fields for available Exam Reports. Some reports enable you to select the student identifier to display.
Training Report Descriptions
The following table provides a brief description and list of fields for available Training Reports. Some reports enable you to select the student identifier to display.
Projects
Related information Microsoft Office Project Workflow Schedule a Project Student Achievement Badges Enable / Disable Badges
Wrong Format Error
When uploading a project file, a Wrong Format error displays and you are not able to submit your project.
Wrong Name Error
When uploading a project file, a Wrong Name error displays and you are not able to submit your project.
Import Gradebook Data
To update several activity scores at the same time, you can import a file with student activity scores.
File Password and Protection Error
When submitting a project file, a File Password and Protection error displays and you are not able to submit your project.
Macros Disabled in Project File (macOS)
macOS only: When you try to open a project file, you see a notification about disabled macros. Or, macros for the project file do not run and the project cannot be completed.
Add Personal Study Plan Activities
The personal study plan identifies areas for improvement based on students' performance. You can filter the study plan content and add an activity to the learning path to prompt students to use it. For example, you can filter the chapters and key concepts in the study plan to include only information students need to prepare for an exam.
Content Player
Preview an assignment to experience it as a student. You can preview individual tasks in an assignment or the entire assignment as it will be shown to students. A different version of the Content Player will load depending on which version of Microsoft Office is being taught. Related information Office 365/2019 Content Player Use the MOS Content Player
Student Achievement Badges
Award shareable badges to students who earn 90% and above on assignments labeled Badge available . Badges are available for capstone projects and MOS practice exams for Office 365/2021 and newer content versions.
Project Incident Status
The Project Incident Status shows students who have triggered an incident flag on a project based on a relative 14-day period beginning at midnight.
Microsoft Office
Cengage regularly updates MindTap to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version...
Edit Training
Edit your training name, content, and settings.
View Reports
Once you have generated a report, it displays in a separate browser window.
Transfer Students Between Sections
To transfer a student, they must be enrolled in the new section and their grades transferred to that section's gradebook. If needed, students should contact support to have their payment applied to the new section.
View the Roster
View your students' names, IDs, averages, email addresses, and enrollment and license statuses from the roster.
Download Submitted Project Reports
Download projects submitted by students to compare graded reports to their submitted files.
Report Types with Associated Reports
The following reports are available in the Reports tab:
Set Late Submission for Activities
Allow students to submit an activity within a specified number of days past the due date. You can grant a late submission with or without a scoring penalty.
Custom Question Fields
NOTE: An * indicates a mandatory field.
Customize the Learning Path
Customize your course by adding, removing, and reordering your units and activities.
Add a Link to Student Dashboard
After linking your LMS and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your LMS and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
More Information
See the following resources for more information or help with specific issues.
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a MindTap Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
September 30: Cengage eReader Redesign
The redesigned Cengage eReader, coming September 30, delivers a modern, responsive, and accessible reading experience across all devices. This update introduces performance enhancements, improved usability, and expanded accessibility features to support learning anytime, anywhere.
Reports and Analytics
View data on student performance and engagement.
Add a Link to Technical Support
After linking your LTI Advantage LMS and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your LTI Advantage LMS and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your LMS and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your LMS and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add OneDrive Content as an Activity
You can add content from OneDrive as an activity in the learning path.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
Set Activities to Practice or Graded
You can switch several activities between practice or graded at the same time.
Grades and Scores
You can view, edit, and export or sync your students' activity scores and calculated overall grades.
Missing Activities
Some of your activities are not displaying in your learning path.
Students Received Partial Credit
Your students received partial credit for a CNOW activity containing a matching question.
Edit Activity Settings
Edit scoring and feedback settings for your activity.
Cannot Access Course
You get a 500 error when you try to access your course from the Instructor Center.
Settings Conflict Message Displays When Changing Multiple Activities
When editing settings for multiple activities, you can select a setting that isn't valid for all the selected activities. The Settings Conflict message alerts you to the fact that your setting could not be applied to one or more activities.
Student Enrollment
Give students a course link so they can enroll in your course.
Remove Late Submission and Credit / No Credit
You can remove late submission and credit / no credit settings on assignments.
Grant Extensions or Accommodations
Give students longer to complete an assignment as an education accommodation or a one-time extension for a student.
Activity is Not Marked Practice or Counts Towards Grade
Activities in your learning path are often marked Practice if they do not count toward the final grade, or Counts Towards Grade if they do. If an activity is not marked as either Practice or Counts Towards Grade, it does not count toward the final grade.
Give Full Credit to Individual Students
Give full credit for an activity to individual students.
Edit Dates
Edit when activities are available and due in the learning path.
(Not Available for US) Course Masters
You can use course masters to create multiple sections with the same content and learning paths.
Getting Started
Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck Get to Know
Copy a Course
You can copy one of your own courses or another instructor's course if they shared the course key with you.
Change Dates/Times for Multiple Activities
Change or remove the available date/time and due date/time for multiple activities at once. You can set a new date explicitly or adjust them relative to the original dates. For example, you can move a set of activities a week later in the term.
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
View Analytics
You can view scatterplot charts correlating your students' performance with engagement, time spent in the course, or activities opened. These can both indicate overall class performance and help you identify students whose performance is significantly above or below the average or not correlated with other factors.
Assign Activity Bank Activities
Add pre-made activities to the learning path.
Edit Course Dashboard
Your dashboard settings are applied for all students in your course. You can disable the Performance Dashboard , remove the calendar view of the learning path, and set a default dashboard view.
Edit Student IDs
You can edit or remove a student ID.
Export Analytics Report
You can export analytics data to a file.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Edit CSFI activities
Customize activities and features in the CSFI, and assign pre-test and post-test activities to students.
Add Activities
Add textbook activities to the learning path to assign them to your students.
CSFI Discussion Questions
You can ask students these prompts in lessons to help students use the CSFI to think critically on how to achieve college success.
Review Students' Results
Review student attempts and overall results in the pre and post-test of a CSFI activity. You can analyze data in the form of two graphs to assist with evaluating student success.
Hide or Remove Activities
Hide activities and content that will not be covered in the course. Your students can't see activities or content you have chosen to hide.
Share Your Course Key
You can allow other instructors to copy your courses, course masters, or sections by sharing the course key with them. You can allow other instructors to copy your course sections by sharing the course key with them.
Add Folders
Organize your course by adding folders to the learning path.
Reorder Activities
Rearrange content in your course to create a customized learning experience for your students.
Course Copy Options
Related information Copy Your MindTap-Integrated Course in Blackboard (LTI 1.0) Copy a MindTap Course to a New Blackboard Course (LTI Advantage) Copy a MindTap Course to a New Blackboard Course
Course Copy Options
Related information Copy Your MindTap-Integrated Course in Brightspace (LTI 1.0) Copy a MindTap Course to a New Brightspace Course (LTI Advantage) Copy a MindTap Course to a New Brightspace Course
Course Copy Options
Related information Copy Your MindTap-Integrated Course in Canvas (LTI 1.0) Copy a MindTap Course to a New Canvas Course (LTI Advantage) Copy a MindTap Course to a New Canvas Course
Edit Scores
You can change student assignment scores in the gradebook.
Set Credit Type
Activities can be practice or graded. If the activity is graded, you can set a credit / no credit threshold that gives students full credit if they meet the threshold and zero credit if they do not.
Rename an Activity or Folder
You can rename any activity or folder.
Gradebook Display Settings
Change your gradebook display settings to review your students' performance. You can organize assignments by due date, grading category, and units/folders.
Browser Plugins
Some content and tools might require the following browser plugins.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Late Submission
Setting late submission does not change the number of available submissions for the activity. Icons indicating late submission are as follows: - Identifies activities set for late submission. - Identifies activities submitted during the late submission period. - Identifies activities with no due date that are set for late submission. Late submission settings take effect only after you set a due date. Click or hover over an icon to display details about the late submission. Due Dates and...
Add Google Drive Content as an Activity
To share Google Drive content with your students, add it to the learning path as an activity.
Additional CSFI Resources
Visit resources for further assistance. Talk to your Cengage Account Executive for details on the training videos.
Password Protect Activities
Password protect activities to prevent students from accessing them before you distribute the password. You can set a different password for each activity, or use batch editing to set the same password for multiple activities.
Drop Activity for a Student
You can drop an activity from grade calculations for a student, for example, to excuse the student from completing the activity. The dropped activity score is not counted toward points possible or earned for any calculations.
Review Student Attempts
You can review your students' work on an activity.
View Grades and Scores
You can view your students' activity scores and calculated overall grades.
Add Written Review Comments
While reviewing student work on a course activity, you can provide feedback in written comments.
(Not Available for US) Create a Course Master
You can create a course master to use as a template for creating sections.
(Not Available for US) Create Sections from a Course Master
You can create multiple course sections from a course master. Each section will use the course master content and settings.
(Not Available for US) Customize a Course Master
You can customize the learning path for your course master to include the content you want to use in your course sections.
Change Primary Instructor
Primary instructors can assign their role to another instructor—for example, if a new instructor takes over a course, or if an instructor retires or goes on leave.
Create a Multisection Course
Create a course with multiple sections. First create and set up a single-section course, then copy your initial section to create your multisection course. Use this process in place of the previous course master workflow.
What is Copied to Your New Course?
When you copy a course, most of the settings copy over to your new course, but some do not.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Added Wrong Cengage Product or Course in LMS
When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.
Export Gradebook Data
You can export your gradebook data to share your students' performance or import it into another system.
Refunds
The return policy depends on the type of materials purchased.
Change Points Possible for Multiple Activities
You can change the points possible on several activities at the same time, for example, to make all of your quizzes worth 20 points each.
Edit Personal Study Plan Activities
Edit the chapters and key sections included in a personal study plan activity.
Sync Zero Scores to LMS
By default, if a student has not attempted an activity when the due date passes, no score will be sent to the LMS gradebook. You can change the default setting to send a score of zero to the LMS gradebook. This will negatively affect students' final grades.
Adjust Scores
Increase or decrease multiple students' scores on an assignment by a specified percentage.
Frequently Asked Questions
Related information Can I change the due date or time limit of an assignment for an individual student? Why are the total points possible not the same for every student? Why am I seeing a submission date later than the due date? Can I import new assignments or students from a spreadsheet? What's the difference between deleting an attempt and removing a score? How do I share a video with my students? How do I link to Kaltura content?
Browser Settings
Configure the following settings in your web browser.
Use Category Weighting
You can calculate students' overall grades by weighting activity categories like homework, quizzes, labs, and tests. When you use category weighting, category averages are calculated first and each category average counts as a percentage of the overall grade.