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Upload a Roster File
You can add students to a class roster by uploading a roster file containing information for each student.
Prepare a Roster File
Before you upload a roster file to enroll students in your class, make sure that the roster file includes the required information and structure.
View Student Roster
Open your student roster to view a list of the students enrolled in your course, their Cengage username, and the last time they logged in to CNOWv2.
View Student Roster
Open your student roster to view a list of the students enrolled in your course, their Cengage username, and the last time they logged in to OWLv2.
Add a Dropped Student Back to a Course Roster
You can add a dropped student back to a class from the Roster page.
Enroll Students Using a Roster File
Instead of letting students enroll themselves, you can enroll students by uploading your students' data to create their Cengage accounts.
Download Course Rosters
You can download student rosters for one or more sections of a course.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
View a Roster
A course roster displays the current and dropped students and any faculty members to whom you have given access. You can quickly switch from viewing one roster to another, which can help if you are transferring a student from one section to another section of the same class.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Cengage Roster Data
Reference guide for completing the Cengage Roster template.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
View the Roster
View your students' names, IDs, averages, email addresses, and enrollment and license statuses from the roster.
View the Roster
View your students' names, IDs, averages, email addresses, and enrollment and license statuses from the roster.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Upload Cengage Roster
Upload a Cengage Roster file to add teachers and students to classes. If a class, student, or teacher does not already exist in NGLSync, it will be created.
Drop Students From a Course
You can drop a student from a course at any time. When you drop a student from a course, the student's information is not deleted from WebAssign. The student is added to the dropped roster list, and the work they completed is retained. How the student was added to the course, either through self-enrollment or uploading a roster, does not matter when dropping them from a course.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Transfer a Student Between Sections in a Course
Transfer a student from one section to another in the same course. If an assignment is present in both sections, any work that the student has completed on the assignment in the original section automatically transfers to that assignment in the new section. If the student entered an access code for the class, the code is transferred to the new section.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
View Dropped Students
You can view students you dropped from your roster on the Roster page for the course. Students that were transferred from one section to another section of a course are also displayed on the dropped roster for the section they were transferred out of.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Known Issues
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. Task ID: CONCEPTS8307 has these issues: Zoom in, Zoom out & Cancel buttons are not accessible for screen reader and keyboard users in JAWS 18 with Chrome and NVDA with Firefox. Focus...
Known Issues
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. When using the NVDA screen reader and resetting your password, the Check Your Email page is not announced. WORKAROUND: Use another screen reader. SAM Assignments Instructors can only...
Managing the Class Roster
This article explains to instructors and administrators how to use the features in Courseware's Manage Class Roster page.
Roster Columns for Institutions Other Than U.S. Higher Education
For institutions other than U.S. higher education, an email address is not required. Instead, specify a valid Cengage username for each student in the roster.
Students
After creating your courses in WebAssign, you can manage your class rosters.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Drop Students
When students withdraw from a course or transfer to another section, drop them from your roster.
Drop Students
When students withdraw from a course or transfer to another section, drop them from your roster.
Students
Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Change a Student's Nickname or ID Number
You can change the student nicknames and ID numbers shown in your roster.
Transfer a Student Between Courses
Transfer a student from their current course section to a section in a different course. If either course section is integrated with an LMS, ask customer support for help with the transfer.
Rostering Options
Depending on your institution, you might be able to enroll students in more than one of the following ways.
Transfer a Student
Transfer a student to a different course or a different section in the same course.
Change Student ID Requirement
After enabling self-enrollment for a section, you can turn on or off the requirement for students to enter their student ID.
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Students
Manage student enrollment in your CNOWv2 courses. Enroll and drop students, and allow students to self-enroll in your courses.
Students
Manage student enrollment in your OWLv2 courses. Enroll and drop students, and allow students to self-enroll in your courses.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Edit Student IDs
You can edit or remove a student ID.
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
View License Status
See your students' license status in the roster to know which students have access to your MindTap course.
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Edit Student IDs
You can edit or remove a student ID.
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Export Students
Download your course roster as a CSV file.
Add a Student
You can add a single student to your class in WebAssign.
Export Students
Download your course roster as a CSV file.
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
View License Status
See your students' license status in the roster to know which students have access to your MindTap course.
Create Student Groups for Course
If you want to assign your students group work in WebAssign, you can either create different student groups for each assignment, or you can create one set of student groups for your class to use for all of your group assignments.
View Scores for Dropped Students
You can view students' assignment scores who are dropped from your roster.
Let Students Self-Enroll
Instead of creating and distributing usernames and passwords to your students, you can give students a link to enroll themselves in your course.
Switch to Student View
View your course as a student to understand how they experience CNOWv2. You can complete assignments and view your gradebook in student view.
Switch to Student View
View your course as a student to understand how they experience OWLv2. You can complete assignments and view your gradebook in student view.
Student Assistant Doesn't Work
When you try to open the Student Assistant in Safari, it does not display.
Student Assistant Doesn't Work
When you try to open the Student Assistant in Safari, it does not display.
More Information
See the following resources for more information or help with specific issues.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
View Student Scores
Your students' assignment scores are a proxy for their understanding of the material and the effort they are making to learn. WebAssign provides a number of ways to review student scores on assignments.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Email Students
Send emails to one or multiple students by launching your email client from MindTap or copying your students' email addresses to your clipboard.
Email Students
Send emails to one or multiple students by launching your email client from MindTap or copying your students' email addresses to your clipboard.
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
Add a New or Existing Student
Add a student to your course.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Rostering Math & YOU users with CSV
The CSV Rostering option is a school/district-based import to quickly add users to the Math & You system. To complete this work you will need to be a District or School Admin within Math & You. Select IMPORT USERS option from the Admin menu in the global navigation. Select user type . Teacher Student School Admin Download the CSV template for the selected user type. Fill details of all users in the respective columns in the CSV file. First Name * 1 to 256 characters Last Name 1 to 256...
Grant Extensions for a Student
For an individual student, grant extensions to one or multiple assignments.
Turn On Self-Enrollment When Creating a Course
When creating a course, you can set self-enrollment as the default rostering option for all your course sections.
Student Assistant Doesn't Work
When you try to open the Student Assistant in Safari, it does not display.
Review Student Attempts
You can review your students' work on an activity.
Add Students to a Class
Students can be added to a class in one of two ways. Teachers can add students manually, or students can register themselves using a class access code.
Problems Working on iPad
Most WebAssign tools are enabled for use on iPad, allowing students to complete many assignments using Safari on iPad. But there are some known issues for students using an iPad.
View a Student's Answers for an Assignment
You can see a student's answers on an assignment if needed to review the student's work or respond if a student believes that a question has been scored incorrectly.
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
More Information
See the following resources for more information or help with specific issues.
More Information
See the following resources for more information or help with specific issues.
More Information
See the following resources for more information or help with specific issues.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
View All Students' Scores for a Single Assignment
You can identify students who might need extra help with the course material by reviewing individual assignment scores.
More Information
See the following resources for more information or help with specific issues.
Is there a limit to the number of students per class?
No, there is currently no limit to the number of students per class. Schools do purchase a certain number of student licenses, and although we use soft-licensing, you should stay within the amount of licenses that were purchased.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Virtual Labs Troubleshooting
Resolve common issues with Virtual Labs.
Edit Student Profile
Change a student's username, ID number, and name.
Edit Student Profile
Change a student's username, ID number, and name.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Send Private Messages
You can send private messages to your students and to instructors who are on the roster for your class.
More Information
See the following resources for more information or help with specific issues.
Coding Labs Troubleshooting
Resolve common issues with Coding Labs.
More Information
See the following resources for more information or help with specific issues.
Live Virtual Machine Labs Troubleshooting
Resolve common issues with Live Virtual Machine Labs.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Invite Students
Once you have scheduled a Virtual Classroom meeting, invite your students.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Problems Uploading Roster
After uploading a roster file, some users were not added to your course.
Add or Remove Students After the Test Has Started
Add or remove students from a test after the test has started.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Edit Student Profile
Change a student's username, ID number, and name.
Send Email Messages
You can send email messages to your students from WebAssign. You can also send email messages to instructors and TAs who have student access to your classes.
Contact Support
Contact customer support with additional questions.
Troubleshooting and Support
Sometimes, WebAssign might not behave as expected. This could be the result of a technical problem, a limitation, or user error. Whatever the cause, these topics can help you understand and address some of the most common issues before contacting Customer Support.
Other Problems
The following issues are not specific to a particular area of the application.
More Information
See the following resources for more information or help with specific issues.
View an Assignment as a Student
When you create a course, you can interact with assignments as if you were a student. This is a good way to test an assignment.
Edit Student Profile
Change a student's username, ID number, and name.
Edit Student Profile
Change a student's username, ID number, and name.
More Information
See the following resources for more information or help with specific issues.
Contact Support
Contact customer support with additional questions.
More Information
See the following resources for more information or help with specific issues.
Change Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.
More Information
See the following resources for more information or help with specific issues.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
More Information
See the following resources for more information or help with specific issues.
More Information
See the following resources for more information or help with specific issues.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Known Issues
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. Task ID: CONCEPTS8307 has these issues: Zoom in, Zoom out & Cancel buttons are not accessible for screen reader and keyboard users in JAWS 18 with Chrome and NVDA with Firefox. Focus...
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Known Issues
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. When using the NVDA screen reader and resetting your password, the Check Your Email page is not announced. WORKAROUND: Use another screen reader. SAM Assignments Instructors can only...
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
View Student Answer Distribution for an Assignment
You can see the number and percentage of students in your class selecting each answer provided for questions on your assignment.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Turn On Self-Enrollment for an Existing Course
You can turn on self-enrollment after creating a course.
Create a Student Account
Create a student account to access your learning platform course. If you are a K-12 or primary student, your account might be created for you by your instructor.
Troubleshooting
Sometimes the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
Private Messages
You can use private messages to communicate with your students and other instructors or teaching assistants who are helping you with your class. With private messages, you can send messages to some or all of your students using your WebAssign class roster.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Enable Student Assistant
The Student Assistant is a generative AI assistant that provides students with guidance, but it will not reveal answers. It offers personalized feedback based on the student's input, the topic they are working on and the Cengage textbook used in your course. It will not use material outside of Cengage.
Access Your Learning Platform Course
If you're not sure which way you should access your course, contact your instructor.
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
What's New
SAM software releases include improvements and known issues.
What's New
SAM software releases include improvements and known issues.
More Information
See the following resources for more information or help with specific issues.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
LMS Troubleshooting
Sometimes problems can occur with Cengage and your Learning Management System.
Sites to Allow
To ensure that Cengage learning platforms work correctly, the following sites should not be blocked by firewalls. Browsers should also allow cookies and pop-up windows for these sites.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .
Create Higher Education Student Account
Create a Cengage account to access your learning platform course.
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Reactivate Student
If a student account was archived in error, activate it to restore the student's access to course materials.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
Problems Working on iPad
Most WebAssign tools are enabled for use on iPad, allowing students to complete many assignments using Safari on iPad. But there are some known issues for students using an iPad.
Change Student Password
These instructions are for K–12 teachers who access and manage MindTap courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students ,...
Change Student Password
These instructions are for K–12 teachers who access and manage WebAssign courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students...
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
Can't Open Class or Submit Assignments
You can't open your class or submit assignments. Other problems might also be related to this issue.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
How do I download the Student Dynamic eBook app as a student?
Students can download the Student Dynamic eBook app using the Apps icon in the Resource Library.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Open Student View
When you create a course or assignment, you can mimic the student experience by opening the Student View. This is a great way to review your course and test its assignments.
Coding Labs Troubleshooting
Resolve common issues with Coding Labs.
Can't Open Class or Submit Assignments
You can't open your class or submit assignments. Other problems might also be related to this issue.
Use the Personal Study Plan as a Student
From the Student View, you can use the Personal Study Plan as if you were a student. This is a good way to review the Personal Study Plan and determine what materials are appropriate for your students.
Enable Student Assistant
The Student Assistant is a generative AI assistant that provides students with guidance, but it will not reveal answers. It offers personalized feedback based on the student's input, the topic they are working on and the Cengage textbook used in your course. It will not use material outside of Cengage.
MindTap Grace Period
Because of the grace period, don't set the class start date earlier than you expect your students to start accessing your course. Usually this is the actual first day of class. During the grace period: Your students can complete their coursework in MindTap. At the publisher's discretion, they might also have access to the eBook for your class, if one is available. Each time your students access your class, they will be reminded to purchase access or enter their access code. No payment method is...
View a Class Key
There might be instances where you need to locate a class key after you create your course.
Math & YOU
The Math & YOU digital experience is a new, exciting, highly flexible teaching and learning environment. On Math & YOU, teachers can efficiently plan, teach, and assess their students, all while offering engaging digital resources that foster the learning of mathematical knowledge and skills.
Known Issues for SAM in MindTap
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. Task ID: CONCEPTS8307 has these issues: Zoom in, Zoom out & Cancel buttons are not accessible for screen reader and keyboard users in JAWS 18 with Chrome and NVDA with Firefox. Focus...
Student Assistant
The Student Assistant is a generative AI assistant that you can ask for help understanding course content. It will not reveal answers, but it can provide you with step-by-step help, study strategies and supplemental resources.
Sign Out
Protect your NGLSync account by signing out when you are finished.
View Roster Options
Use the Provisioning tab on your district dashboard to see which methods of creating accounts and adding users to courses are enabled for your district.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
Transfer Students Between Sections
To transfer a student, they must be enrolled in the new section and their grades transferred to that section's gradebook. If needed, students should contact support to have their payment applied to the new section.
Student Assistant
The Student Assistant is a generative AI assistant that you can ask for help understanding course content. It will not reveal answers, but it can provide you with step-by-step help, study strategies and supplemental resources.
View Scores and Grades as a Student
Using the Student View, if you have started or completed any assignment or course as a student, your progress, scores, and grades display. This is a good way to review the scoring grading behaviors you chose.
List of content in app
The app includes comprehensive male and female 3D gross anatomy models, select microanatomy of tissues and organs, cadaver slices and diagnostic images that are paired with 3D cross-sections, and interactive animations of muscles and bones.
Digital Exercises in the Dynamic Student Edition
Students can access their Dynamic Student Edition from their dashboard and also complete activities within it.
Edit Student Profile
Change a student's username, ID number, and name.
Transfer Students Between Sections
To transfer a student, they must be enrolled in the new section and their grades transferred to that section's gradebook. If needed, students should contact support to have their payment applied to the new section.
List of content in app
The app includes comprehensive male and female 3D gross anatomy models, select microanatomy of tissues and organs, cadaver slices and diagnostic images that are paired with 3D cross-sections, and interactive animations of muscles and bones.
More Information
See the following resources for more information or help with specific issues.
Student Dynamic eBook
The Student Dynamic eBook is a complete version of the student text that includes interactive digital resources. It is available online at www.BigIdeasMath.com and can also be downloaded as an app. The app can be accessed offline, but digital enhancements require a data or internet connection and include English and Spanish audio support, Dynamic Investigations, and Lesson Tutorial Videos.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key).
List of content in app
The app includes comprehensive male and female 3D gross anatomy models, select microanatomy of tissues and organs, cadaver slices and diagnostic images that are paired with 3D cross-sections, and interactive animations of muscles and bones.
Create Accounts Manually
Create individual student, teacher, and admin accounts. When manually adding students to courses, you can create new accounts for students who don't already have an NGLSync account.
Unlicensed Students
Your home page shows the number of students in your courses who have do not have an active license for SAM.
Unlicensed Students
Your home page shows the number of students in your courses who have do not have an active license for SAM.
Use WebAssign as a Student
Use Student View to experience WebAssign as a student. Switch to Student View when you create courses, set up Personal Study Plans, configure scoring and grading, schedule assignments, etc. to ensure that everything is working as you intended. This is also a great way to troubleshoot problems, like assignments not scoring correctly.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
What's in the app?
Human Anatomy Atlas includes comprehensive male and female 3D gross anatomy models, select microanatomy of tissues and organs, cadaver slices and diagnostic images that are paired with 3D cross sections, and interactive animations of muscles and bones.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Complete Coding Labs Assignment
Coding Labs use GitHub and an online code editor to complete coding activities. As you work on labs, run your code to check your results.
MindTap Grace Period
Because of the grace period, don't set the class start date earlier than you expect your students to start accessing your course. Usually this is the actual first day of class. During the grace period: Your students can complete their coursework in MindTap. At the publisher's discretion, they might also have access to the eBook for your class, if one is available. Each time your students access your class, they will be reminded to purchase access or enter their access code. No payment method is...
Deactivate Student
Archive NGLSync accounts for students who no longer need them.
Turn Off Self-Enrollment
You can turn off self-enrollment, for example, to limit enrollment after a certain date.
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Sign Out Change Password
Enroll Students
When students add a course or transfer to another section, manually enroll them in their new course.
Enroll Students
When students add a course or transfer to another section, manually enroll them in their new course.
Using Student View
Use Student View to simulate your students' experience and see what they see.
Using Student View
Use Student View to simulate your students' experience and see what they see.
Student Locker
The Student Locker allows students to view and navigate their assignments as well as various components of their Learning Path.
How do I access the online Student Dynamic eBook?
The Student Dynamic eBook provides students with embedded 21st-century learning resources and is available as an online web reader or as a downloadable app with a data or internet connection. Students not only have access to the complete textbook, but they can also explore robust, interactive, digital enhancements, including English and Spanish audio support, Dynamic Investigations, and Lesson Tutorial Videos.
Require Student ID
Require your students to enter their student ID before they access your CNOWv2 course.
Require Student ID
Require your students to enter their student ID before they access your OWLv2 course.
Student Enrollment
Give students a course link so they can enroll in your course.
K–12 Sign In
Related information NGLSync Sign In Sign Out Change Password Google Classroom
Sign in with Google Classroom
Sign in to Google Classroom. In your Google Classroom class, click Classwork . Click the link under Cengage Resources to open your Cengage course.
Student Groups
Create student groups to quickly apply different settings to certain students when assigning work. Groups can be used to give students different start and due dates, additional attempts on questions, and additional assignments. After creating a group, you can rename it, add or remove students, or remove the group entirely.
Student Groups
Create student groups to quickly apply different settings to certain students when assigning work. Groups can be used to give students different start and due dates, additional attempts on questions, and additional assignments. After creating a group, you can rename it, add or remove students, or remove the group entirely.
The Courseware Dashboard (Students)
This article is for students using VB Courseware and who are interested in learning where to find key content in the Courseware dashboard. This will show you how to access your account profile, where to see and begin work on assignments, how to check your grades, read instructor announcements, and how to access VB support articles and the support team.
Courseware Study Resources (for students)
This article is for students interested in using the study resources available with Courseware access.
Student Enrollment
Give students a course link so they can enroll in your course.
Getting Started with Courseware (Students)
This article is for students new to Visible Body Courseware. It gives an overview of how to access the platform and reviews the main features.
View Student Access Logs
The Student Access Log shows when your students have opened and submitted their assignments. The log shows all changes to the student score, including extensions, adjustments, and score overrides.
Enable Student Assistant
The Student Assistant is a generative AI assistant that provides students with guidance, but it will not reveal answers. It offers personalized feedback based on the student's input, the topic they are working on and the Cengage textbook used in your course. It will not use material outside of Cengage.
Student Assistant
The Student Assistant is a generative AI assistant that you can ask for help understanding course content. It will not reveal answers, but it can provide you with step-by-step help, study strategies and supplemental resources.
Transfer a Student
Transfer a student to move them to a different course.
How do students access the online materials over the summer?
Students will only be able to access the Big Ideas Math content if they are assigned to an active class. An active class has an end date that is not in the past. If a student is not in an active class, they can still view their book on our free Easy Access Materials webpage.
Student Preview
The Student Preview button allows you to see and interact with content from a student’s perspective.
View Student Assistant Usage Reports
View reports on Student Assistant usage by activity and question, and view students' chat logs.