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(SAM in MindTap) December 2024 LMS
Based on feedback from instructors, Cengage has improved the process for integrating Cengage content into your LMS classes. You start the integration in your LMS just as always, but the new Cengage workflow takes you step by step through selecting your content, your students' purchase options, your course settings, and creating, copying, or linking your course.
(LTI 1.0) Other LMS
If your LMS is not specified, there are general LMS integration resources available.
(LTI Advantage) Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
(LTI Advantage) Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
(LTI 1.0) Integrate an Existing MindTap Course With LMS
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course With LTI Advantage LMS
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. If you already created the MindTap course you want to integrate with LTI Advantage LMS — and no students are enrolled — integrate your existing course.
(LTI 1.0) Copy a MindTap Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
MindTap Course is not in Your LMS
After selecting Link to an existing course or section in your LMS, your MindTap course does not display as an option.
Added Wrong Cengage Product or Course in LMS
When you add Cengage content to your LMS, you select a product, then create or copy a course using that product. If you accidentally select the wrong product, or copy the wrong course, you can easily change your selections in the Cengage tool.
Add Links in LMS to MindTap Activities and Resources
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. After setting up your MindTap course, create links from LMS to activities or other content in MindTap.
Add Assignments to LMS
Create links from your LMS to content in MindTap.
Sync Scores to LMS
After adding activity links from LMS, your students' MindTap scores sync to LMS based on your settings. If needed, you can manually sync scores to LMS.
Sync Dates to LMS
After adding activity links from LMS, your assignments' available dates and due dates sync to LMS based on your settings. If automatic syncing fails, you can request a manual date sync to LMS.
Add Links in LTI Advantage LMS to MindTap Activities and Resources
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. After setting up your MindTap course, create links from LTI Advantage LMS to activities or other content in MindTap. Linked graded activities are included in the LTI Advantage LMS gradebook.
Copy Your MindTap-Integrated Course in LMS
Copy a MindTap-integrated LMS course to copy all content and course settings in both LMS and MindTap at the same time.
(LTI Advantage) Create a New LMS-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with LMS, create it from LMS.
Sync Scores to LMS
After adding activity links from your LMS, your students' MindTap scores sync automatically to your LMS based on your settings. Syncing MindTap scores should take 5 minutes or less.
(LTI Advantage) Copy a MindTap Course to a New LMS Course
Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Add Links in LMS to MindTap Activities and Resources
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS.If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. After setting up your MindTap course, create links from LMS to activities or other content in MindTap. Linked graded activities are included in the LMS gradebook unless you choose to exclude them. Linked graded activities are included in the LMS gradebook.
Copy a MindTap Course to a New LTI Advantage LMS Course
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS. Copy an existing MindTap course to a new LTI Advantage LMS course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Integrate an Existing MindTap Course with LMS
If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
(LTI 1.0) Create a New LMS-Integrated MindTap Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
LMS Proctoring Solutions
The proctoring solutions available to you will vary depending on which Cengage platform and LMS you use.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. Create your course in LMS. Choose one of the following: In your MindTap course,...
Sync Scores to LMS
After adding activity links from LMS, your students' MindTap scores sync to LMS based on your settings. If needed, you can manually sync scores to LMS.
(LTI Advantage) Create a New LMS-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with LMS, create it from LMS.
Sync Dates to LMS
After adding activity links from LMS, your assignments' available dates and due dates sync to LMS based on your settings. If automatic syncing fails, you can request a manual date sync to LMS.
Links to MindTap Courses or Activities Don't Work
When you click a link to a MindTap course or activity from your LMS, the link doesn't open a new browser window with the course or learning activity.
Integrate MindTap With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your...
(LTI Advantage) Copy a MindTap Course to a New LMS Course
Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New LMS Course
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS.If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Sync Scores to LTI Advantage LMS
After adding activity links from LTI Advantage LMS, your students' MindTap scores sync to LTI Advantage LMS based on your settings. If needed, you can manually sync scores to LTI Advantage LMS.
Import Test Banks to LMS
Import test banks based on your textbook from Cognero to your LMS. Refer to the appropriate documentation for your LMS to take advantage of their secure testing measures.
Sync Dates to LTI Advantage LMS
After adding activity links from LTI Advantage LMS, your assignments' available dates and due dates sync to LTI Advantage LMS based on your settings. If automatic syncing fails, you can request a manual date sync to LTI Advantage LMS.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
(LTI 1.0) Integrate an Existing MindTap Course With LMS
If your LTI Advantage LMS is not otherwise specified, the following steps apply to any LTI Advantage compliant LMS.If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
(LTI Advantage) Integrate an Existing MindTap Course with LMS
If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Copy Your MindTap-Integrated Course in LMS
Copy a MindTap-integrated LMS course to copy all content and course settings in both LMS and MindTap at the same time.
Sync Zero Scores to LMS
By default, if a student has not attempted an activity when the due date passes, no score will be sent to the LMS gradebook. You can change the default setting to send a score of zero to the LMS gradebook. This will negatively affect students' final grades.
Create a New LTI Advantage LMS-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with LTI Advantage LMS, create it from LTI Advantage LMS.
Copy Your MindTap-Integrated Course in LTI Advantage LMS
Copy a MindTap-integrated LTI Advantage LMS course to copy all content and course settings in both LTI Advantage LMS and MindTap at the same time.
Grade Sync Problems
Student grades in MindTap do not sync to your LMS, or sync very slowly.
Copy a MindTap Course to a New LTI Advantage LMS Course
Copy an existing MindTap course to a new LTI Advantage LMS course. You can copy your own MindTap course or another instructor's course.
Integrate an Existing MindTap Course with LTI Advantage LMS
If you already created the MindTap course you want to integrate with LTI Advantage LMS — and no students are enrolled — integrate your existing course.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
View Linked Courses in the Instructor Center Check if Your Course is LMS-Integrated
You can see which of your courses and course sections are linked to an LMS in the Instructor Center. You can see if your MindTap sections are linked to an LMS in the Instructor Center.
Date Sync Problems
Due and available dates should sync automatically between MindTap and your LMS. If due dates don't sync in a copied Canvas course, your new course might have Until dates that prevent changes. For other date sync failures, request a manual date sync in MindTap.
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. How do I know if I'm using this integration? Your Cengage tool will be in a...
LMS Troubleshooting
Sometimes problems can occur with MindTap and your Learning Management System.
Add a Link to Student Dashboard
After linking your LMS and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Create a New LTI Advantage LMS-Integrated MindTap Course
If you do not know where to find the Cengage tool, try searching the LMS help system or ask your administrator. Open your LTI Advantage LMS course. Follow the steps for your LMS to access the Cengage tool. Click the Cengage tool. If the tool is not available, contact your administrator. If prompted, sign in to your Cengage instructor account to link your LTI Advantage LMS and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On the Integrate with Cengage...
Add a Link to Technical Support
After linking your LMS and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from LMS to activities or other content in MindTap.
Integrate MindTap With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. How do I know if I'm using LTI Advantage? Your Cengage tool will be in a...
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Can't Find Cengage Content in Blackboard
When setting up your MindTap course in Blackboard, you cannot find Cengage content under Content (Blackboard Original) or Institution Tools (Blackboard Ultra).
(LTI 1.0) Create a New LMS-Integrated MindTap Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. This task is different depending on the version of Google Classroom your school uses. To see which version your school uses, open the assignment editor and look for the Add-ons panel. If your assignment has Add-ons , your school uses Google Workspace for Education Plus. If your assignment does not have Add-ons , your school...
Add a Link to Technical Support
After linking your Schoology and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your Schoology and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from LMS to activities or other content in MindTap. Linked graded activities are included in the LMS gradebook unless you choose to exclude them.Linked graded activities are included in the LMS gradebook.
(LTI Advantage) Integrate an Existing MindTap Course with Brightspace
If you already created the MindTap course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Blackboard
If you already created the MindTap course you want to integrate with Blackboard — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Canvas
If you already created the MindTap course you want to integrate with Canvas — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Moodle
If you already created the MindTap course you want to integrate with Moodle — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Schoology
If you already created the MindTap course you want to integrate with Schoology — and no students are enrolled — integrate your existing course.
(LTI 1.0) Integrate an Existing MindTap Course With Sakai
If you already created the MindTap course you want to integrate with Sakai — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Canvas
If you already created the MindTap course you want to integrate with Canvas — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course With Google Classroom
If you already created the MindTap course you want to integrate with Google Classroom — and no students are enrolled — integrate your existing course.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
General Error Message Displays
A General Error message displays and the action you were attempting is not successful.
Signed out of Moodle While Using Cengage Tool
You are signed out of Moodle when you try to add MindTap activity links while using Google Chrome.
Course Creation Error
An error message displays when you try to create a course.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Schedule Activities
Schedule your activities by setting due dates or linking the activities from your LMS.
(LTI 1.0) Create a New Schoology-Integrated MindTap Course
Open your Schoology course. If you do not have a default grade category in your Schoology course, create one. A default grade category is required to sync grades between Schoology and MindTap. Click Grade Setup . In Categories , click Add . Enter information for your category and click Create . To use this category for MindTap assignments, click . On the Materials tab, click Add Materials › Cengage LMS Integration . If prompted, sign in to your Cengage instructor account to link your Schoology...
Add a Link to Technical Support
After linking your LTI Advantage LMS and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your LTI Advantage LMS and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your LMS and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your LMS and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from LTI Advantage LMS to activities or other content in MindTap.
Proctorio
Use Proctorio for your LMS-integrated course to ensure academic integrity.
Honorlock
Use Honorlock for your LMS-integrated course to ensure academic integrity.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Brightspace and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Export Blackboard Course Settings and Content
As an alternative to copying your Blackboard course and its MindTap integration settings into a new Blackboard course, you can export your Blackboard course settings and content to a file and then import the file into one or more Blackboard courses that are not linked with MindTap.
Add a Link to Student Dashboard
After linking your Moodle and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Sakai and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Moodle and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Sakai and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your Blackboard and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Blackboard and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Student Dashboard
After linking your Google Classroom and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Google Classroom and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add Links in Blackboard to MindTap Activities and Resources
After setting up your MindTap course, create links from Blackboard to activities or other content in MindTap. Linked graded activities are included in the Blackboard gradebook unless you choose to exclude them.
Add Links in Google Classroom to MindTap Activities and Resources
After setting up your MindTap course, create links from Google Classroom to activities or other content in MindTap.
Add Links in Canvas to MindTap Activities and Resources
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Sakai to MindTap Activities and Resources
After setting up your MindTap course, create links from Sakai to activities or other content in MindTap.
Add Links in Schoology to MindTap Activities and Resources
After setting up your MindTap course, create links from Schoology to activities or other content in MindTap.
Add Links in Moodle to MindTap Activities and Resources
After setting up your MindTap course, create links from Moodle to activities or other content in MindTap. Linked graded activities are included in the Moodle gradebook.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Brightspace to activities or other content in MindTap. Linked graded activities are included in the Brightspace gradebook unless you choose to exclude them.
Add a Link to Student Dashboard
After linking your Canvas and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Canvas and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
(LTI 1.0) Copy a MindTap Course to a New Schoology Course
Copy an existing MindTap course to a new Schoology course. You can copy your own MindTap course or another instructor's course.
Course Copy Options
Related information Copy Your MindTap-Integrated Course in LMS (LTI 1.0) Copy a MindTap Course to a New LMS Course (LTI Advantage) Copy a MindTap Course to a New LMS Course
Students
You can manage the students enrolled in your MindTap course. If you are using a Learning Management System (LMS) such as Blackboard or Canvas, some of these functions will be done in the LMS instead of in MindTap.
Exams
You can create and manage tests in MindTap, and you can set restrictions like a password or time limit to ensure academic integrity. If your course is LMS integrated, you can link your test from your LMS to take advantage of proctoring solutions that might be available to you depending on your institution.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Cognero Test Banks
Cognero test banks are based on your textbook content. Create and administer online tests in Cognero, or import test banks to your LMS.
Access Cognero Test Banks
Access Cognero test banks from your Instructor Center. Create and administer online tests in Cognero, or import test banks to your LMS.
Integrate MindTap With Your Canvas Course
Your Canvas administrator must have set up the Cengage tool in Canvas. With this integration: You and your students access your MindTap courses from Canvas. You can sync students' individual activity scores to Canvas. To help your students, use clear and consistent naming for your courses and sections in both Canvas and MindTap. This is especially important if you integrate more than one MindTap section from the same Canvas course. How do I know if I'm using this integration? Your Cengage tool...
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Integrate MindTap With Your Blackboard Course
Your Blackboard administrator must have set up the Cengage tool in Blackboard. With this integration: You and your students access your MindTap courses from Blackboard. You can sync students' individual activity scores to Blackboard. To help your students, use clear and consistent naming for your courses and sections in both Blackboard and MindTap. This is especially important if you integrate more than one MindTap section from the same Blackboard course. Single-Section Courses Create your...
Sync Scores to Schoology
After adding activity links from Schoology, your students' MindTap scores sync to Schoology based on your settings. If needed, you can manually sync scores to Schoology.
Sync Scores to Brightspace
After adding activity links from Brightspace, your students' MindTap scores sync to Brightspace based on your settings. If needed, you can manually sync scores to Brightspace.
Sync Scores to Blackboard
After adding activity links from Blackboard, your students' MindTap scores sync to Blackboard based on your settings. If needed, you can manually sync scores to Blackboard.
Sync Scores to Canvas
After adding activity links from Canvas, your students' MindTap scores sync to Canvas based on your settings. If needed, you can manually sync scores to Canvas.
Sync Scores to Moodle
After adding activity links from Moodle, your students' MindTap scores sync to Moodle based on your settings. If needed, you can manually sync scores to Moodle.
Integrate MindTap With Your Brightspace Course
Your Brightspace administrator must have set up the Cengage tool in Brightspace. With this integration: You and your students access your MindTap courses from Brightspace. You can sync students' individual activity scores to Brightspace. To help your students, use clear and consistent naming for your courses and sections in both Brightspace and MindTap. This is especially important if you integrate more than one MindTap section from the same Brightspace course. General Procedure Create your...
Integrate MindTap With Your Schoology Course
Your Schoology administrator must have set up the Cengage tool in Schoology. With this integration: You and your students access your MindTap courses from Schoology. You can sync students' individual activity scores to Schoology. To help your students, use clear and consistent naming for your courses and sections in both Schoology and MindTap. This is especially important if you integrate more than one MindTap section from the same Schoology course. Single-Section Courses Create your course in...
Integrate MindTap With Your Google Classroom Course
Your Google Classroom administrator must have set up the Cengage tool in Google Classroom. With this integration: You and your students access your MindTap courses from Google Classroom. You can sync students' individual activity scores to Google Classroom. To help your students, use clear and consistent naming for your courses and sections in both Google Classroom and MindTap. This is especially important if you integrate more than one MindTap section from the same Google Classroom course....
Integrate MindTap With Your Sakai Course
Your Sakai administrator must have set up the Cengage tool in Sakai. With this integration: You and your students access your MindTap courses from Sakai. You can sync students' individual activity scores to Sakai. To help your students, use clear and consistent naming for your courses and sections in both Sakai and MindTap. This is especially important if you integrate more than one MindTap section from the same Sakai course. Create your course in Sakai. Choose one of the following: Create a...
Integrate MindTap With Your Moodle Course
Your Moodle administrator must have set up the Cengage tool in Moodle. With this integration: You and your students access your MindTap courses from Moodle. You can sync students' individual activity scores to Moodle. To help your students, use clear and consistent naming for your courses and sections in both Moodle and MindTap. This is especially important if you integrate more than one MindTap section from the same Moodle course. General Procedure Create your course in Moodle. Choose one of...
proctoring-symbols
While Cengage supports our learning platform integrations with several Learning Management Systems, proctoring solutions are third party services that we do not directly support. The LMS and proctoring solution versions we have tested might not be the same versions you use. For this reason, your process and results might vary and Cengage cannot guarantee support for any third party proctoring service. Students should download the Proctorio extension ahead of time, or they will be prompted to do...
Integrate MindTap With Your Canvas LTI Advantage Course
Your Canvas administrator must have set up the Cengage tool in Canvas. With this integration: You and your students access your MindTap courses from Canvas. You can sync students' individual activity scores to Canvas. To help your students, use clear and consistent naming for your courses and sections in both Canvas and MindTap. This is especially important if you integrate more than one MindTap section from the same Canvas course. How do I know if I'm using LTI Advantage? Your Cengage tool...
Create a New Google Classroom-Integrated MindTap Course
This task is different depending on the version of Google Classroom your school uses. To see which version your school uses, open the assignment editor and look for the Add-ons panel. If your assignment has Add-ons , your school uses Google Workspace for Education Plus. If your assignment does not have Add-ons , your school uses Google Workspace for Education Fundamentals/Standard. Open the Cengage integration tool. If your school uses Google Workspace for Education Plus: This integration...
Sync Dates to Brightspace
After adding activity links from Brightspace, your assignments' available dates and due dates sync to Brightspace based on your settings. If automatic syncing fails, you can request a manual date sync to Brightspace.
Enable Respondus Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Respondus LockDown Browser or Respondus Monitor. Create a Canvas quiz that requires Respondus and use it to link to MindTap. Your students will continue to be monitored by Respondus while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Proctorio. Create a Canvas quiz that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
Sync Dates to Schoology
After adding activity links from Schoology, your assignments' available dates and due dates sync to Schoology based on your settings. If automatic syncing fails, you can request a manual date sync to Schoology.
Sync Dates to Blackboard
After adding activity links from Blackboard, your assignments' available dates and due dates sync to Blackboard based on your settings. If automatic syncing fails, you can request a manual date sync to Blackboard.
Sync Dates to Sakai
After adding activity links from Sakai, your assignments' available dates and due dates sync to Sakai based on your settings. If automatic syncing fails, you can request a manual date sync to Sakai.
Enable Honorlock Exam Proctoring for Canvas-Integrated MindTap
If you use Canvas, you can prevent cheating by using Honorlock. Link your test from Canvas and enable Honorlock. Your students will continue to be monitored by Honorlock while they complete their exam in MindTap.
Sync Dates to Google Classroom
After adding activity links from Google Classroom, your assignments' available dates and due dates sync to Google Classroom based on your settings. If automatic syncing fails, you can request a manual date sync to Google Classroom.
Sync Dates to Canvas
After adding activity links from Canvas, your assignments' available dates and due dates sync to Canvas based on your settings. If automatic syncing fails, you can request a manual date sync to Canvas.
Enable Honorlock Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Honorlock. Create a Blackboard Ultra test that requires Honorlock and use it to link to MindTap. Your students are monitored by Honorlock while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard Ultra-Integrated MindTap
If you use Blackboard Ultra, you can prevent cheating by using Proctorio. Create a Blackboard Ultra test that requires Proctorio and use it to link to MindTap. Your students are monitored by Proctorio while they complete their exam in MindTap.
Enable Proctorio Exam Proctoring for Blackboard-Integrated MindTap
If you use Blackboard, you can prevent cheating by using Proctorio. Create a Blackboard test that requires Proctorio and use it to link to MindTap. Your students will continue to be monitored by Proctorio while they complete their exam in MindTap.
(LTI 1.0) Create a New Blackboard-Integrated MindTap Course
Open your Blackboard course. Add MindTap content to your course. Blackboard Original Click Content › Build Content › Cengage Content . If the Cengage tool is not shown under Build Content , see. Blackboard Ultra Click + › Content Market . Click Cengage Content under Institution Tools . If you see a Cengage tool shown under Content Market , do not select it. This is an outdated version of the integration that will be removed soon. Only add the Cengage tool under Institution Tools . If the...
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Add Links in Canvas LTI Advantage to MindTap Activities
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
(LTI Advantage) Copy a MindTap Course to a New Canvas Course
Copy an existing MindTap course to a new Canvas course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Create a New Canvas-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Canvas, create it from Canvas.
(LTI Advantage) Create a New Brightspace-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Brightspace, create it from Brightspace.
Add Links in Brightspace to MindTap Activities and Resources
After setting up your MindTap course, create links from Brightspace to activities or other content in MindTap. Linked graded activities are included in the Brightspace gradebook unless you choose to exclude them.
(LTI 1.0) Integrate an Existing MindTap Course With Brightspace
If you already created the MindTap course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Canvas to activities or other content in MindTap. Linked graded activities are included in the Canvas gradebook unless you choose to exclude them.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Moodle to activities or other content in MindTap. Linked graded activities are included in the Moodle gradebook.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Sakai to activities or other content in MindTap.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Schoology to activities or other content in MindTap.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Google Classroom to activities or other content in MindTap.
Link to MindTap Activities and Resources
After setting up your MindTap course, create links from Blackboard to activities or other content in MindTap. Linked graded activities are included in the Blackboard gradebook unless you choose to exclude them.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Activity is Not Marked Practice or Counts Towards Grade
Activities in your learning path are often marked Practice if they do not count toward the final grade, or Counts Towards Grade if they do. If an activity is not marked as either Practice or Counts Towards Grade, it does not count toward the final grade.
Create Web Link Activities
Create web link activities to link to additional content outside of MindTap.
How do I link to Kaltura content?
Create a web link activity with a link to your Kaltura content. MindTap no longer supports the Kaltura app, but you can include the same content in your course by providing links to Kaltura in web link activities.
(LTI 1.0) Copy a MindTap Course to a New Moodle Course
Copy an existing MindTap course to a new Moodle course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New Sakai Course
Copy an existing MindTap course to a new Sakai course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Create a New Moodle-Integrated MindTap Course
Open your Moodle course. Click › Turn editing on . Click Add an activity or resource . Select the Cengage tool and click Add . The Cengage tool is created and named by your Moodle administrator. If prompted, sign in to your Cengage instructor account to link your Moodle and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On the Integrate with Cengage page, click Select Platform . On the Select Title page, select the textbook or product to use in your...
(LTI 1.0) Create a New Sakai-Integrated MindTap Course
Open your Sakai course. Confirm the Lessons tool is enabled. Select Site Info from your navigation. Click Manage Tools . Scroll down to confirm that Lessons is selected. Select Lessons from your navigation. Click Add Content › Add Learning App . Click the Cengage tool. If the tool is not available, contact your administrator. If prompted, sign in to your Cengage instructor account to link your Sakai and Cengage accounts. If you don't have a Cengage instructor account, click Create Account . On...
(LTI 1.0) Create a New Canvas-Integrated MindTap Course
Open your Canvas course. Add the Cengage app to your course navigation if it is not already listed. The app is copied when you copy a Canvas course. From the course navigation, click Settings › Navigation . Drag the Cengage app to the course navigation. Click Save . From the course navigation, click Cengage . If you get an error message when you click Cengage , see the following: Create a New Canvas-Integrated MindTap Course Copy a MindTap Course to a New Canvas Course Add Links in Canvas LTI...
Copy a MindTap Course to a New Google Classroom Course
Copy an existing MindTap course to a new Google Classroom course. You can copy your own MindTap course or another instructor's course.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
(LTI 1.0) Copy a MindTap Course to a New Canvas Course
Copy an existing MindTap course to a new Canvas course. You can copy your own MindTap course or another instructor's course.
(LTI 1.0) Copy a MindTap Course to a New Blackboard Course
Copy an existing MindTap course to a new Blackboard course. You can copy your own MindTap course or another instructor's course.
Canvas
Use the following proctoring solutions to ensure academic integrity in your Canvas-integrated course.
Copy Your MindTap-Integrated Course in Canvas
Copy a MindTap-integrated Canvas course to copy all content and course settings in both Canvas and MindTap at the same time.
Copy Your MindTap-Integrated Course in Brightspace
Copy a MindTap-integrated Brightspace course to copy all content and course settings in both Brightspace and MindTap at the same time.
Copy Your MindTap-Integrated Course in Blackboard
Copy a MindTap-integrated Blackboard course to copy all content and course settings in both Blackboard and MindTap at the same time.
(LTI Advantage) Copy a MindTap Course to a New Brightspace Course
Copy an existing MindTap course to a new Brightspace course. You can copy your own MindTap course or another instructor's course.
Blackboard Ultra
Use the following proctoring solutions to ensure academic integrity in your Blackboard Ultra-integrated course.
Blackboard Original
Use the following proctoring solutions to ensure academic integrity in your Blackboard-integrated course.
Course Copy Options
Related information Copy Your MindTap-Integrated Course in Canvas (LTI 1.0) Copy a MindTap Course to a New Canvas Course (LTI Advantage) Copy a MindTap Course to a New Canvas Course
Course Copy Options
Related information Copy Your MindTap-Integrated Course in Brightspace (LTI 1.0) Copy a MindTap Course to a New Brightspace Course (LTI Advantage) Copy a MindTap Course to a New Brightspace Course
Course Copy Options
Related information Copy Your MindTap-Integrated Course in Blackboard (LTI 1.0) Copy a MindTap Course to a New Blackboard Course (LTI Advantage) Copy a MindTap Course to a New Blackboard Course
Import Cognero Question Sets to Canvas
Use question sets from Cognero to build quizzes or tests in Canvas.
Import Cognero Question Sets to Moodle
Use question sets from Cognero to build quizzes or tests in Moodle.
Import Cognero Question Sets to Brightspace
Use question sets from Cognero to build quizzes or tests in Brightspace.
Import Cognero Question Sets to Blackboard
Use question sets from Cognero to build quizzes or tests in Blackboard.
Integrate MindTap With Your Google Classroom LTI Advantage Course
Your Google Classroom administrator must have set up the Cengage tool in Google Classroom. With this integration: You and your students access your MindTap courses from Google Classroom. You can sync students' individual activity scores to Google Classroom. To help your students, use clear and consistent naming for your courses and sections in both Google Classroom and MindTap. This is especially important if you integrate more than one MindTap section from the same Google Classroom course....
Integrate MindTap With Your Schoology LTI Advantage Course
Your Schoology administrator must have set up the Cengage tool in Schoology. With this integration: You and your students access your MindTap courses from Schoology. You can sync students' individual activity scores to Schoology. To help your students, use clear and consistent naming for your courses and sections in both Schoology and MindTap. This is especially important if you integrate more than one MindTap section from the same Schoology course. General Procedure Create your course in...
Integrate MindTap With Your Brightspace LTI Advantage Course
Your Brightspace administrator must have set up the Cengage tool in Brightspace. With this integration: You and your students access your MindTap courses from Brightspace. You can sync students' individual activity scores to Brightspace. To help your students, use clear and consistent naming for your courses and sections in both Brightspace and MindTap. This is especially important if you integrate more than one MindTap section from the same Brightspace course. General Procedure Create your...
Integrate MindTap With Your Blackboard LTI Advantage Course
Your Blackboard administrator must have set up the Cengage tool in Blackboard. With this integration: You and your students access your MindTap courses from Blackboard. You can sync students' individual activity scores to Blackboard. To help your students, use clear and consistent naming for your courses and sections in both Blackboard and MindTap. This is especially important if you integrate more than one MindTap section from the same Blackboard course. General Procedure Create your course in...
Integrate MindTap With Your Moodle LTI Advantage Course
Your Moodle administrator must have set up the Cengage tool in Moodle. With this integration: You and your students access your MindTap courses from Moodle. You can sync students' individual activity scores to Moodle. To help your students, use clear and consistent naming for your courses and sections in both Moodle and MindTap. This is especially important if you integrate more than one MindTap section from the same Moodle course. General Procedure Create your course in Moodle. Choose one of...
Integrate MindTap With Your Sakai LTI Advantage Course
Your Sakai administrator must have set up the Cengage tool in Sakai. With this integration: You and your students access your MindTap courses from Sakai. You can sync students' individual activity scores to Sakai. To help your students, use clear and consistent naming for your courses and sections in both Sakai and MindTap. This is especially important if you integrate more than one MindTap section from the same Sakai course. General Procedure Create your course in Sakai. Choose one of the...
Courses and Sections
Create and manage higher education MindTap courses and sections in the Instructor Center. Create and manage K–12 MindTap courses and sections in NGLSync .
Sync Scores to Google Classroom
After adding activity links from Google Classroom, your students' MindTap scores sync to Google Classroom based on your settings. If needed, you can manually sync scores to Google Classroom.
Sync Dates to Moodle
After adding activity links from Moodle, your assignments' available dates and due dates sync to Moodle based on your settings. If automatic syncing fails, you can request a manual date sync to Moodle.
Sync Scores to Sakai
After adding activity links from Sakai, your students' MindTap scores sync to Sakai based on your settings. If needed, you can manually sync scores to Sakai.
Troubleshooting
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
More Information
See the following resources for more information or help with specific issues.
Course Copy Options
Related information Copy Your MindTap-Integrated Course in LTI Advantage LMS Copy a MindTap Course to a New LTI Advantage LMS Course Copy a MindTap Course to a New LTI Advantage LMS Course
Course Copy Options
Related information Copy Your MindTap-Integrated Course in LMS (LTI 1.0) Copy a MindTap Course to a New LMS Course (LTI Advantage) Copy a MindTap Course to a New LMS Course
Student Enrollment
Give students a course link so they can enroll in your course.
Access Resources
Access additional resources such companion sites and Cognero test generator.
What's New in MindTap
MindTap software releases include improvements and bug fixes.
Transfer Students Between Sections
To transfer a student, they must be enrolled in the new section and their grades transferred to that section's gradebook. If needed, students should contact support to have their payment applied to the new section.
What's New
SAM software releases include improvements and known issues.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your Learning Management System (LMS), for example, ncsu.blackboard.com [*.]cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Safari
If not open already, open MindTap in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your Learning Management System (LMS), for example, ncsu.blackboard.com [*.]cengage.com Related information Safari help: Block pop-ups and unnecessary content
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Set Activities to Practice or Graded
You can switch several activities between practice or graded at the same time.
(LTI 1.0) Copy a MindTap Course to a New Brightspace Course
Copy an existing MindTap course to a new Brightspace course. You can copy your own MindTap course or another instructor's course.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Remove or Edit Links to MindTap Courses or Activities
You can delete a link if needed, rename links, or add descriptions to be shown after each link.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Copy Your MindTap-Integrated Course in Moodle
Copy a MindTap-integrated Moodle course to copy all content and course settings in both Moodle and MindTap at the same time.
Copy Your MindTap-Integrated Course in Sakai
Copy a MindTap-integrated Sakai course to copy all content and course settings in both Sakai and MindTap at the same time.
Copy Your MindTap-Integrated Course in Schoology
Copy a MindTap-integrated Schoology course to copy all content and course settings in both Schoology and MindTap at the same time.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Add Links to Techcheck and Training Materials
You can create links to help your students easily check the status of Cengage platforms or access training materials.
Copy Your MindTap-Integrated Course in Google Classroom
Copy a MindTap-integrated Google Classroom course to copy all content and course settings in both Google Classroom and MindTap at the same time.
(LTI 1.0) Create a New Brightspace-Integrated MindTap Course
Open your Brightspace course. Open the Course Builder tool. In the Content tab, click Related Tools › Course Builder . If you have not already done so, create a module in your course. Drag from Build Outline to the course outline. Alternatively, click and select the module location. Enter a name for your module, such as MindTap. Enter a note for your students. If the MindTap component of your course has a different start or end date from your course in Brightspace, enter those dates in...
(LTI Advantage) Copy a MindTap Course to a New Moodle Course
Copy an existing MindTap course to a new Moodle course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Sakai Course
Copy an existing MindTap course to a new Sakai course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Schoology Course
Copy an existing MindTap course to a new Schoology course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Google Classroom Course
Copy an existing MindTap course to a new Google Classroom course. You can copy your own MindTap course or another instructor's course.
(LTI Advantage) Copy a MindTap Course to a New Blackboard Course
Copy an existing MindTap course to a new Blackboard course. You can copy your own MindTap course or another instructor's course.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
Import Blackboard Course Settings and Content
After you have exported Blackboard course settings and content to a file, you can import the file into one or more Blackboard courses that are not linked with MindTap.
(LTI Advantage) Integrate an Existing MindTap Course with Moodle
If you already created the MindTap course you want to integrate with Moodle — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Sakai
If you already created the MindTap course you want to integrate with Sakai — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Schoology
If you already created the MindTap course you want to integrate with Schoology — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Google Classroom
If you already created the MindTap course you want to integrate with Google Classroom — and no students are enrolled — integrate your existing course.
(LTI Advantage) Integrate an Existing MindTap Course with Blackboard
If you already created the MindTap course you want to integrate with Blackboard — and no students are enrolled — integrate your existing course.
(LTI Advantage) Create a New Moodle-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Moodle, create it from Moodle.
(LTI Advantage) Create a New Sakai-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Sakai, create it from Sakai.
(LTI Advantage) Create a New Google Classroom-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Google Classroom, create it from Google Classroom.
(LTI Advantage) Create a New Blackboard-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Blackboard, create it from Blackboard.
(LTI Advantage) Create a New Schoology-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Schoology, create it from Schoology.
MindTap Instructor Help
Provide engaging content, challenge every individual and build student confidence with MindTap, the platform that gives you complete control over your course.
Create Activities
Create new activities to add to your course from the app dock or learning path.
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a MindTap Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
SAM in MindTap
SAM (Skills Assessment Manager) is a web-based application in MindTap that helps students become more proficient in Microsoft Office software and teaches fundamental computer concepts.
Grades and Scores
You can view, edit, and export or sync your students' activity scores and calculated overall grades.
Courses
Create and manage your MindTap courses in NGLSync.
Reports
Related information Generate Report Types with Associated Reports View Download Submitted Project Reports Use Playback Report Descriptions Exam Training Project Project Incident SAM Path Sections Users
System Requirements
Supported Browsers Windows Chrome current and preceding version Edge current and preceding version macOS Chrome current and preceding version Safari current and preceding version iOS Safari current and preceding version (iPad only) Exams, Training, and Office Online Projects are supported on iPad. All other projects require an installed version of Microsoft Office. Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported...
Customize the Learning Path
Customize your course by adding, removing, and reordering your units and activities.
Edit Activity Settings
Edit scoring and feedback settings for your activity.
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Troubleshooting SAM in MindTap
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
Exams
Create and schedule exams with task-based and objective-based questions.
Grade Calculation
You can configure how grades are calculated in the MindTap gradebook.
K–12 Sign In
Related information Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync)
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Project Errors
When you submit a project for grading, MindTap might warn about one or more problems with the submitted project file.
SAM in MindTap Report Descriptions
SAM in MindTap reports fall into several categories
Training
Students can take training assignments as many times as they want before the due date. Their best attempt is used in the gradebook.
Custom Questions
In addition to the SAM testbank questions, add custom questions from other instructors or add your own questions to include in an exam. Create custom questions before adding, editing or copying an exam.
Give Exams in Cognero
Create and administer exams in Cognero using test banks based on your textbook.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Browser Settings
Configure the following settings in your web browser.
Add OneDrive Content
You can share content from OneDrive with students in your MindTap course.
CSFI (College Success Factors Index) Activities
The College Success Factors Index (CSFI) is an online resource within MindTap's Learning Path that assesses students’ patterns of behavior and attitudes in 10 areas that have been proven to affect student outcomes for success in college.
Edit Scores
You can change student assignment scores in the gradebook.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Projects
Related information Microsoft Office Project Workflow Schedule a Project Student Achievement Badges Enable / Disable Badges
Schedule SAM Path
SAM Path assignments are sequential combinations of exams and training.
Use Category Weighting
You can calculate students' overall grades by weighting activity categories like homework, quizzes, labs, and tests. When you use category weighting, category averages are calculated first and each category average counts as a percentage of the overall grade.
Instructor Roles and Permissions
Instructors can teach MindTap courses individually, or can share the responsibility with additional instructors and teaching assistants (TAs).
Set Credit Type
Activities can be practice or graded. If the activity is graded, you can set a credit / no credit threshold that gives students full credit if they meet the threshold and zero credit if they do not.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Add Google Drive Content
You can share content from Google Drive with students in your MindTap course.
Gradebook Display Settings
Change your gradebook display settings to review your students' performance. You can organize assignments by due date, grading category, and units/folders.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Review Student Attempts
You can review your students' work on an activity.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
View Grades and Scores
You can view your students' activity scores and calculated overall grades.
Google Classroom Troubleshooting
Sometimes problems can occur when syncing your course with Google Classroom.
(Not Available for US) Course Masters
You can use course masters to create multiple sections with the same content and learning paths.
Co-Teachers
Related information Add Co-Teachers (NGLSync) Remove Co-Teachers (NGLSync)
Cognero Test Generator
Create and administer online tests in Cognero. Cognero test banks are based on your textbook content.
Content Player
Preview an assignment to experience it as a student. You can preview individual tasks in an assignment or the entire assignment as it will be shown to students. A different version of the Content Player will load depending on which version of Microsoft Office is being taught. Related information Office 365/2019 Content Player Use the MOS Content Player
Late Submission
Setting late submission does not change the number of available submissions for the activity. Icons indicating late submission are as follows: - Identifies activities set for late submission. - Identifies activities submitted during the late submission period. - Identifies activities with no due date that are set for late submission. Late submission settings take effect only after you set a due date. Click or hover over an icon to display details about the late submission. Due Dates and...
Reports and Analytics
View data on student performance and engagement.
SAM Home Tab
To access the Home tab, click in the toolbar, then click Home . Related information SAM Messages Project Incident Status
View the Roster
View your students' names, IDs, averages, email addresses, and enrollment and license statuses from the roster.
Add Activities
Add textbook activities to the learning path to assign them to your students.
Credit / No Credit
You can make scheduled activities credit / no credit to award either full credit or no credit based on students' meeting a threshold score for the activity.
Schedule an Exam
Assign exams to your class.
Create a Course
Before you can assign MindTap activities to your students, you must create a course.
Add Personal Study Plan Activities
The personal study plan identifies areas for improvement based on students' performance. You can filter the study plan content and add an activity to the learning path to prompt students to use it. For example, you can filter the chapters and key concepts in the study plan to include only information students need to prepare for an exam.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Written Review Comments
While reviewing student work on a course activity, you can provide feedback in written comments.
Deactivate a Course
If you created a course for practice, you can deactivate it to remove it from your current course list.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Find Instructor Resources
Cengage products often include resources you can use to supplement your online classes. Open the Instructor Companion Site to see what instructor resources are available for your product. View the product details in your library to see what instructor resources are available for your product.
Hide or Remove Activities
Hide activities and content that will not be covered in the course. Your students can't see activities or content you have chosen to hide.
Project Report Descriptions
The following table provides a brief description and list of fields for available Project Reports. Some reports enable you to select the student identifier to display.
Sign In with NGLSync
These instructions are for K–12 teachers who access MindTap courses through NGLSync. Other teachers should sign in at login.cengage.com or their learning management system. Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch NGLSync Course Sign Out
Student Achievement Badges
Award shareable badges to students who earn 90% and above on assignments labeled Badge available . Badges are available for capstone projects and MOS practice exams for Office 365/2021 and newer content versions.
Copy a Course
You can copy one of your own courses or another instructor's course if they shared the course key with you.
Accessibility of Tasks
Tasks that are not accessible in Microsoft Office are not accessible in SAM. Students using screen readers are notified if a task cannot be completed using their assistive technology.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Activity Icons
Icons displayed in the gradebook and learning path give you information about your activities and how they are scored.
Add a Category
You can add activity categories.
Add Activities to Categories
You can organize your activities into categories such as Homework, Lab, Quiz, or Test.
Add an Instructor
Primary instructors can add other instructors (or TAs) to their MindTap courses.
Add Audio Review Comments
In some courses, such as language courses, you can provide audio comments as review feedback.
Add Files from Google Drive
Share files from your Google Drive account to your MindTap course.
Add Folders
Organize your course by adding folders to the learning path.
Add OneDrive Content as an Activity
You can add content from OneDrive as an activity in the learning path.
Add Teachers to a Class
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. If your course is linked with Google Classroom, add a teacher in your Google Classroom roster and this change will sync to your NGLSync course roster. If changes you make in Google Classroom do not appear in NGLSync after a few minutes, refresh your Google Classroom roster . Under the course you want to manage, open the Manage Course menu and click Manage Teachers ....
Adding a Custom Question
To add a custom question, use the following procedure:
Additional CSFI Resources
Visit resources for further assistance. Talk to your Cengage Account Executive for details on the training videos.
Adjust Scores
Increase or decrease multiple students' scores on an assignment by a specified percentage.
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Assign a Test in Cognero
Make Cognero tests available to your students.
Assign Activity Bank Activities
Add pre-made activities to the learning path.
August 2024
Due date extension improvements If an instructor grants a due date extension after the initial due date passes, students can continue working on assignments without using a new submission attempt. Macros help for Access and Excel projects Students may experience system errors when they work on Access and Excel projects if they have macros blocked on their computer. MindTap now detects if macros are blocked and gives affected students instructions to change their macros settings when they start...
Browser Plugins
Some content and tools might require the following browser plugins.
Calculate Averages by Points or Percentages
Choose to calculate your students' overall grades by weighting activities by point value or averaging their percentage scores.
Can I change the due date or time limit of an assignment for an individual student?
Yes, you can change the due date or give extra time for individual students.
Can I import new assignments or students from a spreadsheet?
No, new assignments and students are added through MindTap.
Cannot Access Course
You get a 500 error when you try to access your course from the Instructor Center.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Change Dates/Times for Multiple Activities
Change or remove the available date/time and due date/time for multiple activities at once. You can set a new date explicitly or adjust them relative to the original dates. For example, you can move a set of activities a week later in the term.
Change Points Possible for Multiple Activities
You can change the points possible on several activities at the same time, for example, to make all of your quizzes worth 20 points each.
Change Student Password
These instructions are for K–12 teachers who access and manage MindTap courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students ,...
Change Your Password
Change your password for increased security.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Configure MacOS/OS X for Keyboard Accessibility
By default, MacOS/OS X is not configured to use the TAB key to navigate to all items in Safari and Firefox.
Contact Support
Contact customer support with additional questions.
Copying a Custom Question
To copy an existing custom question, use the following procedure:
Create a Cognero Class
You must create a Cognero class before you can assign content to your students.
Create a Test in Cognero
Create a test using Cognero content to assign to your students online.
Create and Schedule a Training Assignment With Express Creation
Create and schedule training assignments associated with a textbook chapter.
Create and Schedule an Exam
Create and schedule exams associated with a textbook chapter.
Create Training Assignment
Select tasks and questions to create your own training assignment.
CSFI Discussion Questions
You can ask students these prompts in lessons to help students use the CSFI to think critically on how to achieve college success.
Custom Question Fields
NOTE: An * indicates a mandatory field.
Deactivating a Custom Question
Occasionally you may need to deactivate a custom question if, for example, the question is no longer pertinent. To deactivate a custom question, use the following procedure:
Delete a Course or Section
You can hide or delete a course, section, or course master. You can delete a course or section from your Instructor Center.
Delete an Attempt
To give your student another attempt for an activity, delete one of the student's previous attempts.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Download Submitted Project Reports
Download projects submitted by students to compare graded reports to their submitted files.
Drop Activity for a Student
You can drop an activity from grade calculations for a student, for example, to excuse the student from completing the activity. The dropped activity score is not counted toward points possible or earned for any calculations.
Drop Lowest Score
You can automatically drop each student's lowest activity scores for each category or for uncategorized activities.
Edit Activity Score
You can change an activity score when reviewing a student's work.
Edit Course Dashboard
Your dashboard settings are applied for all students in your course. You can disable the Performance Dashboard , remove the calendar view of the learning path, and set a default dashboard view.
Edit CSFI activities
Customize activities and features in the CSFI, and assign pre-test and post-test activities to students.
Edit Dates
Edit when activities are available and due in the learning path.
Edit Google Drive Document Settings
You can track the content source, rights, and attribution information of your Google Drive content in MindTap.
Edit Multiple Scores
You can change multiple activity scores in the gradebook.
Edit OneDrive Document Settings
You can track the content source, rights, and attribution information of your OneDrive content in MindTap.
Edit Personal Study Plan Activities
Edit the chapters and key sections included in a personal study plan activity.
Edit Student IDs
You can edit or remove a student ID.
Edit Student Profile
Change a student's username, ID number, and name.
Edit Training
Edit your training name, content, and settings.
Edit Your Profile
Change your username, name, and email address.
Editing a Custom Question
To edit an existing custom question, use the following procedure:
Enable / Disable Badges
By default, badges are enabled for all assignments labeled Badge available . You can edit this setting on the assignment options page.
Enable Student Self-Registration in Cognero
Enable student self-registration for your Cognero classes to allow students to register for your class and access assignments.
Exam Report Descriptions
The following table provides a brief description and list of fields for available Exam Reports. Some reports enable you to select the student identifier to display.
Export Analytics Report
You can export analytics data to a file.
Export Gradebook Data
You can export your gradebook data to share your students' performance or import it into another system.
Export Results from Cognero
Export Cognero test results as a CSV file to import them to an external gradebook.
File Password and Protection Error
When submitting a project file, a File Password and Protection error displays and you are not able to submit your project.
Filter Gradebook
Filter your gradebook to display only certain categories of students and activities. Filter students based on their overall grade, and activities based on due date, type of activity, or grading category.
Find and Use PowerPoint Presentations
Many Cengage products are accompanied by PowerPoint presentations created by subject matter experts. These presentations are available for download in your product's Companion Site. These presentations are available for download on your product details page.
Forgot Password
If you forget your password, reset it from the sign-in page.
Frequently Asked Questions
Related information Can I change the due date or time limit of an assignment for an individual student? Why are the total points possible not the same for every student? Why am I seeing a submission date later than the due date? Can I import new assignments or students from a spreadsheet? What's the difference between deleting an attempt and removing a score? How do I share a video with my students? How do I link to Kaltura content?
Generate Reports
Generate reports for more information on how your students are learning.
Get to Know MindTap
Explore the MindTap user interface.
Getting Started
Related information CNOWv2 Smart Start Checklist CNOWv2 Essentials Slide Deck Get to Know
Give Full Credit to Individual Students
Give full credit for an activity to individual students.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Grade Tests in Cognero
Some Cognero questions require manual grading, and automatically graded questions can be edited.
Grant Extensions or Accommodations
Give students longer to complete an assignment as an education accommodation or a one-time extension for a student.
Hide Multiple Activities
Hide multiple activities and content at the same time.
Import Gradebook Data
To update several activity scores at the same time, you can import a file with student activity scores.
Instructor content for reuse in SAM
Enable ebook to Students Makes the ebook available to your students. Enable Chapter Level Readings Select chapters for students to read. In the navigation bar, click Sections . Your sections are listed. Use the search menu to find matching sections. Click a section name to view more information about the section. Select a section and click Edit . The Edit Section page displays, defaulting to the Properties tab. Go to the Textbooks tab. Click Save to continue your course setup or Save & Close to...
June 2025
Project Instruction File To hide the SAM project instruction file when assigning a project, select Hide Project Instruction File . Students will only see what you add to Instructions . Related information Schedule a Project June 2025 Office 365/2021 Content Release Notes June 2025 Office 365 Content Release Notes June 2025 Office 2019 Content Release Notes
Keyboard Shortcuts
Keyboard shortcuts can be used in MindTap. The shortcuts cover various tasks for Windows and Mac functions.
Known Issues for SAM in MindTap
Accessibility The JAWS screen reader has these issues: Focus does not move to the list of options under the account name. Focus does not move to the list of options under Date of Birth and Secret Question . WORKAROUND: Use another screen reader. The Cengage SAM logo on the Login page is not read by screen readers. Task ID: CONCEPTS8307 has these issues: Zoom in, Zoom out & Cancel buttons are not accessible for screen reader and keyboard users in JAWS 18 with Chrome and NVDA with Firefox. Focus...
Launch NGLSync Course
If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. If needed, sign in to NGLSync at nglsync.cengage.com . Click Launch Course under your course name.
Limit Availability
Make tests available for a short window of time. If tests are available for a long time, students have more opportunity to share answers. A short window of availability means students begin their tests at the same time and prioritize their own work.
Limit Feedback
Do not allow any feedback on students' test performance until after the test is closed. Students that finish their tests early can use this feedback to assist those still taking the test.
Locating and Previewing Custom Questions
To locate and preview custom questions from SAM's database, use the following procedure:
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
Macros Disabled in Project File (macOS)
macOS only: When you try to open a project file, you see a notification about disabled macros. Or, macros for the project file do not run and the project cannot be completed.
March 2025
Deactivate Exams and Training Activities SAM in MindTap instructors can now deactivate exams and training activities within the SAM in MindTap learning platform. Previously, this ability was only available within a learning management system. Email Address Email addresses are now limited to 100 characters. Related information Deactivate an Exam Deactivate Training March 2025 Office 365/2021 Content Release Notes March 2025 Office 365 Content Release Notes March 2025 Office 2019 Content Release...
Microsoft has Blocked Macros From Running (Windows)
Windows only: When you try to open a project file, you see the following warning: SECURITY RISK Microsoft has blocked macros from running because the source of this file is untrusted. Macros for the project file do not run and the project cannot be completed.
Microsoft Office
Cengage regularly updates MindTap to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version...
MindTap Grace Period
Because of the grace period, don't set the class start date earlier than you expect your students to start accessing your course. Usually this is the actual first day of class. During the grace period: Your students can complete their coursework in MindTap. At the publisher's discretion, they might also have access to the eBook for your class, if one is available. Each time your students access your class, they will be reminded to purchase access or enter their access code. No payment method is...
MindTap is Not Responding
If MindTap is not responding or working correctly, you can check its status at techcheck.cengage.com.
MindTap on iPad
Most MindTap features are available on iPad, but some features require a desktop or laptop computer.
Missing Activities
Some of your activities are not displaying in your learning path.
October 2024
Related information ../../../sam/instructor/content-relnotes/Office-365-2021-SAM-Content-Release-Notes_10.19.2024.xlsx ../../../sam/instructor/content-relnotes/Office-365-SAM-Content-Release-Notes_10.19.2024.xlsx ../../../sam/instructor/content-relnotes/Office-2019-SAM-Content-Release-Notes_10.19.2024.xlsx
Password Protect Activities
Password protect activities to prevent students from accessing them before you distribute the password. You can set a different password for each activity, or use batch editing to set the same password for multiple activities.
Password Protection
Set a password to be sure your students cannot access tests ahead of time. Students will not be able to begin the test until you share the password.
Project incident rejection Error
When submitting a project file, a Project incident rejection error displays and you are not able to submit your project.