• MindTap Instructor Help
    • Getting Started
    • What's New in MindTap
      • December 2024 LMS
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      • March 2024
    • System Requirements
      • Check Your System
      • Browser Settings
        • Chrome
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        • Safari
        • Sites to Allow
      • Browser Plugins
  • Sign In
    • Manage Account
      • Create Account
        • Higher Education
        • Create a TA Account
        • Higher Education and K–12 (Not Using NGLSync)
        • Create Account
      • Forgot Your Username
      • Change Email Address
        • Add Alternate Email Address
      • Edit Your User Profile
      • Change Your Password
      • Forgot Password
      • Delete Account
      • Remove My Personal Information
  • Courses and Sections
    • Create a Course
      • Single-Section Course
      • Multisection Course
      • Video Tutorial
    • Create a Course
    • Copy a Course
      • What is Copied to Your New Course?
      • Video Tutorial
    • Configure a New Course
    • Blackboard
      • Create New Course
      • Integrate Existing Course
      • Course Copy Options
        • Copy a Linked Blackboard Course
        • Copy a MindTap Course to a New Blackboard Course
      • Export Blackboard Course Settings and Content
      • Import Blackboard Course Settings and Content
      • View LMS-Integrated Courses
    • Brightspace
      • Create New Course
      • Integrate Existing Course
      • Course Copy Options
        • Copy a Linked Brightspace Course
        • Copy a MindTap Course
      • View LMS-Integrated Courses
    • Canvas LTI Advantage
      • Create New Course
      • Integrate Existing Course
      • Copy a MindTap Course
      • View LMS-Integrated Courses
    • Canvas
      • Create New Course
      • Integrate Existing Course
      • Course Copy Options
        • Copy a Linked Canvas Course
        • Copy a MindTap Course to a New Canvas Course
      • View LMS-Integrated Courses
    • Google Classroom
      • Create New Course
      • Integrate Existing Course
      • Copy Course
    • Moodle
      • Create New Course
      • Copy a Course
      • Integrate Existing Course
      • View LMS-Integrated Courses
    • Sakai
      • Create New Course
      • Integrate Existing Course
      • Copy a Course
      • View LMS-Integrated Courses
    • Schoology
      • Create New Course
      • Copy a Course
      • Integrate Existing Course
      • View LMS-Integrated Courses
    • LTI Advantage LMS
      • Create New Course
      • Copy a Course
      • Integrate Existing Course
    • LTI 1.0 LMS
      • Create New Course
      • Copy Course
      • Integrate Existing Course
    • Course Masters
      • Create
      • Customize
      • Create Sections
    • Find Instructor Resources
      • Cognero Test Banks
      • PowerPoint
    • Instructor Roles and Permissions
      • Add an Instructor
      • Change Instructor Permissions
      • Change Primary Instructor
      • Remove an Instructor
    • Share Your Course Key
    • Change Section End Date
    • Delete a Course or Section
    • Switch Courses
    • Remove App From Course
  • Students
    • Enroll
    • Transfer
    • View Roster
      • Grace Period
      • License Status
    • Drop
      • Student Refund Information
    • Student IDs
      • Require Student IDs
      • Edit Student IDs
      • Upload Student IDs
    • Email
  • eBooks
    • Add Textbooks to Your Library
    • Remove a Product
    • Open eBooks
      • Open Full eBook
      • Open to a Specific Page
      • Video Tutorial
    • Cengage Read Mobile App
      • Sign In
      • Open eBooks in Cengage Read
      • Navigate eBook in Cengage Read
      • Add eBook to Favorites in Cengage Read
      • Access Study Tools in Cengage Read
        • Notes
        • Highlights
        • Bookmarks
      • Accessibility in Cengage Read
        • Read the eBook Aloud in Cengage Read
        • Scroll Through the eBook in Cengage Read
        • Change Text Font and Size in Cengage Read
        • Change Background Color in Cengage Read
        • Display Alternative Text in Cengage Read
      • Cengage Read System Requirements
    • Where is My eBook?
  • Customize the Learning Path
    • Add Activities
    • Hide or Remove Activities
      • Hide Multiple Activities
    • Reorder Activities
    • Rename an Activity or Folder
    • Add Folders
    • CSFI (College Success Factors Index) Activities
      • Edit CSFI activities
      • Review Students' Results
      • CSFI Discussion Questions
      • Additional Resources
    • Edit Course Dashboard
  • Create Activities
    • Personal Study Plan Activities
      • Edit Personal Study Plan Activities
    • Google Drive
      • Upload
      • Share
      • Edit Attribution
      • Use as Activity
    • OneDrive
      • Upload
      • Share
      • Edit Attribution
      • Use as Activity
    • Add YouTube Videos
    • Edit Activity Settings
      • Change Points Possible for Multiple Activities
      • Set Credit Type
        • Set Activities to Practice or Graded
        • Credit / No Credit
          • Set
          • Remove
      • Late Submission
        • Set
        • Remove
      • Password Protect Activities
    • SAM in MindTap
      • SAM Home Tab
        • SAM Messages
        • Project Incident Status
      • Custom Questions
        • Find and Preview
        • Add
        • Custom Question Fields
        • Edit
        • Copy
        • Deactivate
      • Exams
        • Create
        • Schedule
          • MOS
          • Critical Thinking Challenge
        • Create and Schedule
        • Edit
        • Student Achievement Badges
          • Enable / Disable Badges
        • Copy
        • Secure Testing Best Practices
      • Training
        • Create
        • Schedule
        • Create and Schedule
        • Edit
        • Copy
        • Accessibility of Tasks
      • Projects
        • SAM in MindTap Project Workflow
        • Schedule
        • Student Achievement Badges
          • Enable / Disable Badges
      • SAM Path
        • Exam > Training > Exam
        • Training > Exam
        • Exam > Training
        • Let Students Who Failed Training Take Exam
      • Add Study Center Content
      • Content Player
        • Office 365/2019 Content Player
        • Use the MOS Content Player
      • Reports
        • Generate
        • Report Types with Associated Reports
        • View
        • Use Playback
        • SAM in MindTap Report Descriptions
          • Exam
          • Training
          • Project
            • Project Incident
          • SAM Path
          • Sections
          • Users
      • Gradebook
  • Schedule Activities
    • Add Activities
      • Activity Bank
      • Web Link
    • Edit Dates
    • Grant Extensions or Accommodations
    • Change Dates/Times for Multiple Activities
    • Add Assignments to LMS
      • Blackboard
        • Technical Support
        • Student Dashboard
        • Techcheck and Training
        • Remove or Edit Links
        • Sync Dates
      • Brightspace
        • Technical Support
        • Student Dashboard
        • Sync Dates
      • Canvas LTI Advantage
      • Canvas
        • Technical Support
        • Student Dashboard
        • Sync Dates
      • Moodle
        • Technical Support
        • Student Dashboard
        • Sync Dates
      • Sakai
        • Technical Support
        • Student Dashboard
        • Sync Dates
      • Schoology
        • Technical Support
        • Student Dashboard
        • Sync Dates
      • LTI Advantage LMS
  • Exams
    • Secure Testing Best Practices
      • Password Protection
      • Limit Availability
      • Shuffle Questions
      • Limit Feedback
    • LMS Proctoring Solutions
      • Blackboard Original
        • Proctorio
      • Blackboard Ultra
        • Honorlock
        • Proctorio
      • Canvas
        • Honorlock
        • Proctorio
    • Cognero Test Banks
      • Access Cognero Test Banks
      • Import Test Banks to LMS
        • Import Cognero Question Sets to Blackboard
        • Import Cognero Question Sets to Brightspace
        • Import Cognero Question Sets to Canvas
        • Import Cognero Question Sets to Moodle
      • Give Exams
        • Create a Class
        • Student Registration
        • Create a Test
        • Assign a Test
        • Grade Tests
        • Export Results
  • Answer Keys
  • Grades and Scores
    • View Grades and Scores
      • Individual Student Scores
      • Activity Score Details
      • Recent Scores
    • Gradebook Display Settings
      • Sort Gradebook
      • Filter Gradebook
      • Show/Hide Dropped Students
    • Activity Icons
    • Add Review Comments
      • Audio Review Comments
    • Grade Calculation
      • Points / Percentages
      • Category Weighting
        • Add
        • Add Activities
        • Rename
        • Delete
      • Drop Lowest Score
      • Credit / No Credit
      • Late Submission
      • Activities with No Due Date
    • Review Student Attempts
      • Review Submissions in Canvas
      • Review Submissions in Blackboard
      • Delete an Attempt
    • Edit Scores
      • Edit Activity Score
      • Edit Multiple Scores
      • Give Full Credit to Individual Students
      • Adjust Scores
    • Drop Activity for a Student
    • Export Gradebook Data
    • Import Gradebook Data
    • Import Grades to Canvas
    • View Analytics
    • Export Analytics Report
    • Sync to LMS
      • Blackboard
      • Brightspace
      • Canvas
      • Moodle
      • Schoology
  • NGLSync K–12 Teacher Help
    • K–12 Sign In
      • Create Account
      • Manage Account
        • Edit Profile
        • Change Password
        • Forgot Password
      • NGLSync Sign In
        • Sign Out
      • Google Classroom
      • Single Sign-On Account
    • Courses
      • Create
      • Copy
      • Launch
      • Manage
        • Edit Course Name
        • Edit Course Dates
        • Require Registration Approval
        • Enable Enrollment Notifications
      • Search
      • Deactivate
      • Reactivate
      • Co-Teachers
        • Add
        • Remove
    • Students
      • Add
        • Google Classroom
          • Unlink
          • Google Classroom Troubleshooting
        • Self-Enroll
        • Add Students Manually
        • Cengage Bulk Rostering
      • Manage
        • View Students
        • Change Student Password
        • Edit Student Profile
        • Remove Students
    • Resources
      • Cognero Test Generator
        • Access Cognero Test Generator
        • Give Exams
          • Create a Class
          • Student Registration
          • Create a Test
          • Assign a Test
          • Grade Tests
          • Export Results
  • Frequently Asked Questions
  • Troubleshooting
    • LMS
      • Wrong Product/Course in LMS
      • Links to MindTap Courses or Activities Don't Work
      • Signed out of Moodle While Using Cengage Tool
      • Course Creation Error
      • MindTap Course is not in Your LMS
      • Can't Find Cengage Content in Blackboard
      • Cengage Listed Twice in LMS Content Market
      • General Error Message Displays
      • Grade Sync Problems
      • Date Sync Problems
    • K–12 Troubleshooting
      • Account Verification Pending
      • Google Classroom Troubleshooting
        • Can't Register Google Classroom Students
        • Google Classroom Access Blocked
        • Google Classroom Roster Not Synced
      • Students Asked for Payment
      • Students Not in MindTap Gradebook
      • Student ID Number Already Used
    • Product in My Library Cannot be Found
    • Cannot Access Course
    • Resource Links Don't Work
    • Students Received Partial Credit
    • Settings Conflict Message Displays When Changing Multiple Activities
    • Missing Activities
    • Activity is Not Marked Practice or Counts Towards Grade
    • MindTap is Not Responding
    • Multiple eBook Links
    • Troubleshooting
      • MindTap is Not Responding
      • Login and SAM Access Issues
      • Recovering and Resuming from a Crash or Lost Connection
      • Resource Links Don't Work
      • Multiple eBook Links
      • Project Errors
        • Blocked Macros (Windows)
        • Disabled Macros (macOS)
        • Wrong Name Error
        • Wrong Format Error
        • Wrong Application Error
        • Virus Detected Error
        • File Password and Protection Error
        • Project incident rejection Error
  • Accessibility
    • Accessibility of Tasks
    • Keyboard Shortcuts
    • Configure MacOS/OS X
  • More Information
    • Contact Cengage Representative
    • Contact Support