Forgot Password

You can reset your Cengage password from the sign-in page.

Note This feature is not available for K-12 students who sign in to their courses through NGLSync. Ask your teacher to change your password in NGLSync.
  1. Go to
  2. On the sign-in page, click Need help signing in > Forgot password.
  3. Type your email address and click Reset via email.

    If you have an alternate email address attached to your account, you can enter either email address to reset your password.

    Cengage sends you an email.

    If you do not remember your email address, contact Customer Support.

  4. Open the email and click Reset Your Password.
  5. Type your new password in both password fields.
    Your password must contain:
    • at least 8 characters
    • a lowercase letter
    • an uppercase letter
    • a number

Your password is updated and you are signed in.