Forgot Your Username

Your username is the email address associated with your Cengage account.

Important Do not create a new account.
Note If you access MindTap through NGLSync, your username might not be an email address. Ask your teacher to look up your username.

You are not able to look up your username. If you are not able to sign in to your Cengage account:

  • Try signing in with your school email address.
  • Try signing in with an alternate email address.
  • Contact Customer Support at 800.354.9706support.cengage.ca+44 (0)1264 332424+8610 8343 5158 (North Asia) or +65 6410 1206 (Southeast Asia)0120 684 13001300 790 853 (Australia) or 0800 449 725 (New Zealand)soporte.latam@cengage.com (Latin America) or suporte.brasil@cengage.com (Brazil).