• WebAssign Instructor Help
    • Getting Started
    • What's New in WebAssign
      • December 2024
      • May 10, 2024
      • January 18, 2024
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    • Specific Institutions
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    • Manage Account
      • Forgot Your Username
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    • Faculty Memos
  • Courses
    • Interactive Best Practices
    • Create a Course
      • New Course
      • Video Tutorial
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    • Add a Section
      • Video Tutorial
    • Copy a Section
      • Copy a Section to a New Course
      • Copy a Section to an Existing Course
      • Video Tutorial
    • Edit Course or Section
      • Edit Course Information
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      • Change Instructor
      • Add Free Additional Content
      • Change Textbook
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    • Textbooks, Costs, and Billing
      • Choose Textbooks
      • Request an Unlisted Textbook
      • Copyrighted Material
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      • Multi-Term Access
      • View Cost Information
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    • Work with Other Instructors
      • Identify Course Creators
      • View Who Has Access to a Course
      • Grant Another Instructor Access to Your Course
      • Add a Teaching Assistant
      • Schedule Shared Assignment
      • Edit Shared Assignment
      • Share Assignments With Other Instructors
      • Share Questions With Other Instructors
      • Manage Permission Groups
    • LMS Integration
      • Blackboard
        • Create New Course
        • Integrate Existing Course
        • Course Copy Options
          • Copy in LMS
            • Copy a Linked Blackboard Course
            • Copy a WebAssign Course to a New Blackboard Course
          • Copy in WebAssign, Link in Blackboard
      • Brightspace
        • Create New Course
        • Integrate Existing Course
        • Course Copy Options
          • Copy in LMS
            • Copy a Linked Brightspace Course
            • Copy a WebAssign Course
          • Copy in WebAssign, Link in Brightspace
      • Canvas LTI Advantage
        • Create New Course
        • Integrate Existing Course
        • Copy a WebAssign Course
      • Canvas
        • Create New Course
        • Integrate Existing Course
        • Course Copy Options
          • Copy in LMS
            • Copy a Linked Canvas Course
            • Copy a WebAssign Course to a New Canvas Course
          • Copy in WebAssign, Link in Canvas
      • Google Classroom
        • Create New Course
        • Integrate Existing Course
        • Copy Course
      • Moodle
        • Create New Course
        • Course Copy Options
          • Copy a WebAssign Course to a New Moodle Course
          • Copy in WebAssign, Link in Moodle
        • Integrate Existing Course
      • Sakai
        • Create New Course
        • Integrate Existing Course
        • Course Copy Options
          • Copy a WebAssign Course to a New Sakai Course
          • Copy in WebAssign, Link in Sakai
      • Schoology
        • Create New Course
        • Course Copy Options
          • Copy a WebAssign Course to a New Schoology Course
          • Copy in WebAssign, Link in Schoology
        • Integrate Existing Course
      • LTI Advantage LMS
        • Create New Course
        • Copy a Course
        • Integrate Existing Course
      • LTI 1.0 LMS
        • Create New Course
        • Course Copy Options
          • Copy a WebAssign Course to a New LMS Course
          • Copy in WebAssign and Link in LMS
        • Integrate Existing Course
      • LMS Integration (Old)
    • Calendar
      • View Calendar
      • Create Calendar Event
      • Edit Calendar Event
      • Delete Calendar Event
      • Download Calendar
  • Students
    • Rostering Options
      • Let Students Self-Enroll
        • When Creating Course
        • For Existing Course
        • View a Class Key
        • Change Student ID Requirement
        • Turn Off Self-Enrollment
      • Use a Roster File
        • Prepare Roster
        • Upload Roster
      • Use a School's Rostering System
        • Enter a Shibboleth Entitlement Key
      • Add a Student
      • Transfer a Student
        • Between Courses
        • Between Sections
      • Drop Students
        • Student Refund Information
        • View Dropped Students
        • Add a Dropped Student Back to a Course Roster
    • View a Roster
    • Add a Student
    • Change a Student's Nickname or ID Number
    • Create Student Groups
    • Download Course Rosters
    • Personal Study Plan
      • Overview
      • Determine Availability
      • Set Up Personal Study Plan
        • Enable
        • Add for Self-Study
        • Add for Credit
        • Set Mastery Levels
        • Designate Key Concepts
        • Change Instructions
      • View or Change Settings
      • Remove from Course
      • View Students' Performance
      • Chapter Score Calculations
      • Personal Study Plan Tab
      • Personal Study Plan Settings
      • Personal Study Plan Chapter Summary Page
    • Communications
      • Announcements
        • Create
        • Edit
        • Reuse
        • Reorder
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          • Make Current
        • Remove
          • Restore
      • Private Messages
        • Enable or Disable
        • Send
        • Read
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        • Forward to Email
        • Format Messages
      • Ask Your Teacher Messages
        • Enable or Disable
        • Read
        • View Student's Work
        • Reply
          • By Email
        • Mark Unread
        • Mark Answered
        • Forward to Email
      • Email
        • Send Email Messages
        • Email Notifications
        • Notification for Private Messages
        • Forward to Email
      • Forums
        • Overview
        • Create Forums
        • Add Topics to Forums
        • Add Posts to Topics
        • Rename Forums or Topics
        • Lock Forums or Topics
        • Remove Posts
        • Remove Topics
        • Remove Forums
        • Restore Topics from Trash
        • Restore Forums from Trash
      • Quick Notes
        • Create
        • Insert
        • Edit
      • Best Practices
      • Video Tutorial
    • Use WebAssign as a Student
      • Open Student View
      • View an Assignment as a Student
      • Use the Personal Study Plan as a Student
      • View Scores and Grades as a Student
  • eBooks and Resources
    • Open eBooks
      • eBook Features
    • Cengage Read Mobile App
      • Sign In
      • Open eBooks in Cengage Read
      • Navigate eBook in Cengage Read
      • Add eBook to Favorites in Cengage Read
      • Access Study Tools in Cengage Read
        • Notes
        • Highlights
        • Bookmarks
      • Accessibility in Cengage Read
        • Read the eBook Aloud in Cengage Read
        • Scroll Through the eBook in Cengage Read
        • Change Text Font and Size in Cengage Read
        • Change Background Color in Cengage Read
        • Display Alternative Text in Cengage Read
      • Cengage Read System Requirements
    • Textbook Materials
      • View
      • Make Available
      • Remove
    • Course Packs
      • Preview
      • Add
    • Your Own Materials
      • Upload
        • File Restrictions
      • Make Available
      • Update
      • Rename
      • Remove
    • Images, Media, or Documents
      • Upload
        • File Restrictions
      • Set Display Text
      • Display Images
      • Link to Files
      • Link to External Resources
      • Play Media
        • Where to Include
        • YouTube, Vimeo, Hosted Video
        • Best Practices
      • Update
      • Rename
    • Organize Course Materials
      • Navigate in My Folders
      • Create a Folder
      • Move Items
      • Copy Items
      • Trash Items
        • Untrash Items
        • Delete Items
      • Best Practices
    • Find Instructor Resources
  • Assignments
    • Create
      • Include Files
      • Templates
        • Create
        • Duplicate
        • Create From Existing Assignments
        • Edit
        • Apply to Existing Assignments
        • Set the Default Assignment Template
        • Delete
      • Scoring
        • Score Calculation
        • Submissions
        • Categories
        • Points
          • Points Adjustment
            • Advanced Formulas
        • Show My Work
        • Numerical Tolerance
        • Significant Figures
        • Rounding
        • SALT
      • Student Feedback
        • By Assignment
        • By Question
      • Cheating Deterrents
      • Questions
        • Add
          • Textbook Questions
          • Questions from Question Resources
          • Questions You Created
          • Questions from Public Collections
          • Questions Using Question IDs
          • Search for Questions
            • Question Search Criteria
          • Question Browser
            • Time, Difficulty, and Usage
          • Add Honor Code Certification
        • Rearrange
        • Question Pools
          • Add
          • Add Questions to Pool
          • Remove Questions from Pool
        • Mastery Question Sets
          • Add
          • Add Questions to Mastery Set
          • Remove Questions from Mastery Set
        • Remove
        • Question Types
          • calcPad
          • ChemDoodle
          • chemPad
          • Essay
          • File Upload
          • Fill-In-The-Blank
          • Graphing
            • Answer Graphing Questions
          • Identification
          • JME
          • Logic Tool
          • Marvin JS
            • Draw Chemical Structures
          • Matching
          • Math (Calculator Notation)
          • mathPad
          • Matrix
          • Multiple-Choice
          • Multiple-Select
          • NumberLine
          • Numerical
            • With Units
            • Unit Names
            • Numerical Questions That Check Significant Figures
              • Significant Figure Calculation in WebAssign
            • Answer-Dependent Questions
            • Rounding
          • physPad
          • Poll
          • SALT Questions
        • Report Question Error
      • Video Tutorial
      • Unsupported Assignment Settings
      • Best Practices
        • Placement Tests
        • Motivate Students to Do Assigned Reading
        • Tutorial and Practice Assignments
        • Clicker Questions
        • Group Work
          • Limit Feedback
          • Assign Roles
          • General Recommendations
        • WebAssign in Science Labs
          • Pre-Lab Assignments
          • In-Lab Assignments
          • Post-Lab Assignments
        • Administer Tests and Examinations
        • Assess Student Performance with Quizzes
    • Copy
    • Edit
      • Question Updates
    • Preview
    • Schedule
      • Schedule
        • Based on Class Schedule
        • Based on Day of the Week
        • Copy Course Schedule to New Course
        • Change Available and View Until Dates
        • Time Formats in WebAssign
        • From Other Pages
        • Video Tutorial
        • Preview
        • Schedule Page
          • Actions Menu
          • Assignments List
          • Schedule Panel
      • Assignment Restrictions
        • Password Protected
        • Location (IP Address) Restricted
        • LockDown Browser
        • Timed Assignment
        • Conditional Release
          • Change Threshold Score
          • Waive or Remove Restriction
        • Group Work
      • Reschedule
        • Relative Dates on the Reschedule Assignments Page
        • From the Schedule Page
        • Video Tutorial
      • Reorder
      • Extensions
        • Grant Extensions
          • Extension Penalties
          • Manual Requests
            • Deny / Ask for Info
            • Additional Submissions
          • Other Requests
          • For Multiple Students / Assignments
          • For Class
          • Timed Assignments
        • Show Granted Extensions
        • Enable Automatic Extensions
        • Enable Manual Extensions
          • Email Notifications
        • Disable Extension Requests
        • Set Category Policies
      • Unschedule
        • Video Tutorial
      • Multisection Courses
        • Based on Class Schedule
        • Add a Section
        • Reschedule
        • Copy Section Schedule to Other Sections
        • Copy Assignment to Sections
        • Copy Assignments to Other Sections a Few at a Time
        • Unschedule
        • How Dates Are Recalculated
      • Add Assignments to LMS
        • Blackboard
          • Technical Support
          • Student Dashboard
        • Brightspace
          • Technical Support
          • Student Dashboard
        • Canvas LTI Advantage
        • Canvas
          • Technical Support
          • Student Dashboard
        • Google Classroom
          • Technical Support
          • Student Dashboard
        • Moodle
          • Technical Support
          • Student Dashboard
        • Sakai
          • Technical Support
          • Student Dashboard
        • Schoology
          • Technical Support
          • Student Dashboard
        • LTI Advantage LMS
      • Best Practices
    • Delete
  • Exams
    • Secure Testing Best Practices
      • Time Limit
      • Password Protection
      • LockDown Browser
      • Location Restriction
      • Limit Availability
      • Question Pools
      • Question Variation
      • Limit Feedback
    • LMS Proctoring Solutions
      • Blackboard Original
        • Proctorio
      • Blackboard Ultra
        • Honorlock
        • Proctorio
      • Canvas
        • Honorlock
        • Proctorio
    • Cognero Test Banks
      • Access Cognero Test Banks
      • Import Test Banks to LMS
        • Blackboard
        • Brightspace
        • Canvas
        • Moodle
      • Give Exams
        • Create a Class
        • Student Registration
        • Create a Test
        • Assign a Test
        • Grade Tests
        • Export Results
  • Scores and Answers
    • View Student Access Logs
    • View Student Scores
      • For Class
        • Scores Page for a Class
        • Class Analysis Page
      • For One Assignment
        • Scores Page for an Assignment
      • For One Student
        • Grades Summary Page
      • View Scores for Dropped Students
      • Score Abbreviations
      • Assignment Time Estimates
      • Video Tutorial
    • View Answers for a Student
      • Graphing Tool Answers
      • Marvin JS Answers
      • View Previous Answers
    • View Answer Distribution
      • Grades Response Summary Page
    • Grade Answers
      • All Answers
      • One Question at a Time
      • One Student at a Time
      • Download Submitted Files
        • File Naming Convention
      • Show My Work Grading Strategies
      • Add Files to Show My Work Grading Comments
      • Display an Image
      • Enter Math Expressions in Your Show My Work Grading Comments
    • Adjust or Override Scores
      • Student Scores Overview
      • Manually Apply Penalty or Bonus Points
      • Override the Current Score
      • Remove Adjustments to Scores
      • Rescore Assignments
        • For Affected Students
        • For Courses
        • For Assignments with a Changed Question
    • Submit a Student's Saved Work
    • Excuse Students from Assignments
    • Download Scores and Responses
      • Question Scores
      • Responses
      • Assignment Scores and Statistics
    • Sync to LMS
      • Blackboard
      • Brightspace
      • Canvas
      • Moodle
      • Schoology
  • GradeBook
    • Set Up
      • Use Category Averages
        • Category
        • Grading Scale
        • Student View
        • Finish
      • Use Points
        • Category
        • Grading Scale
        • Student View
        • Finish
      • No Final Grades
        • Category
        • Grading Scale
        • Student View
        • Finish
      • Import Settings
      • Video Tutorial
    • View
      • View Details
    • Hide
    • Update
    • Override
    • Edit Settings
      • Include / Exclude Before Due Date
      • Include / Exclude Categories
      • Category Average Calculation
        • Based on Category Averages
        • Based on Points
        • No Final Grade
      • Final Score Calculation
      • Weight Assignments
      • Drop Lowest Scores
        • How Lowest Scores Are Calculated
      • Student View
      • Grading Scale
      • Automatic Updates
    • Drop Assignments
    • Extra Credit Assignments
    • Enter or Upload Scores
      • Assignment Scores
        • Enter
        • Upload
        • Copy and Paste
        • Edit
      • Category Scores
        • Enter
        • Upload
        • Copy and Paste
      • GradeBook Spreadsheet
    • Download GradeBook Data
    • Best Practices
      • Record Attendance
  • Analytics
    • Open Class Insights
    • Class
      • Status Icons
      • Topic
      • Attempted Questions
      • Flagged Questions
    • Topic
      • Status Icons
      • Bar Graphs and Statistics
      • Flagged Questions
    • Student
      • Review Your Student's Work
    • Settings
    • Video Tutorial
  • NGLSync K–12 Teacher Help
    • K–12 Sign In
      • Create an Account (K-12 Using NGLSync)
      • Manage Account
        • Edit Profile
        • Change Password
        • Forgot Password
      • NGLSync Sign In
        • Sign Out
      • Google Classroom
      • Single Sign-On Account
    • Courses
      • Create
      • Copy
      • Launch
      • Manage
        • Edit Name
        • Edit Dates
        • Require Registration Approval
        • Enable Enrollment Notifications
      • Search
      • Deactivate
        • Reactivate
      • Co-Teachers
        • Add
        • Remove
    • Students
      • Add
        • Google Classroom
          • Unlink
        • Self-Enroll
        • Add Students Manually
        • Cengage Bulk Rostering
      • Manage
        • View Students
        • Change Password
        • Edit
        • Remove Students
    • Resources
      • Cognero Test Generator
        • Access Cognero Test Generator
        • Give Exams
  • Create Questions
    • Get Started
      • Search for Questions
      • WebAssign Question Modes
      • Question Templates
      • Create Questions by Duplication
      • Create Questions with the Question Editor
      • Edit Questions
      • Test Questions
    • Video Tutorials
      • Question Editor
      • Numerical
      • Randomization
      • Multiple-Choice
      • mathPad, calcPad, physPad
    • Create General-Purpose Questions
      • Create Multiple-Choice Questions
        • Display Choices in a Fixed Order
        • Display Choices as a Drop-down Menu
        • Display Choices Horizontally or in Tables
      • Create True/False Questions
      • Create Yes/No Questions
      • Create Multiple-Select Questions
        • Display Multiple-Select Choices in a Fixed Order
        • Display Multiple-Select Choices Horizontally or in Tables
      • Create Fill-in-the-Blank Questions
      • Create File Upload Questions
      • Create Free Response Questions
      • Create Image Map Questions
    • Create Multi-Part and Tutorial Questions
      • Create Multi-Part Questions That Have One Question Mode
      • Create Multi-Mode Questions
      • Create Polling Questions
        • Best Practices for Polling
      • Add Expandable Sections to Multi-Part Questions
      • Create Tutorial Questions
        • Create Scored Tutorial Questions
        • Create Popup Tutorial Questions
    • Create Numerical Questions
      • Integers or Decimals
        • Significant Figures
        • Decimal Places
        • Numerical Tolerance
      • Fractions
      • Units
        • Unit Names
      • Answer-Dependent Questions
    • Create Math Questions
      • Display Notation with WaTeX
        • WaTeX Notation
        • Create WaTeX Arrays and Matrices
        • WaTeX Example: Align a System of Equations
        • WaTeX Example: Matrices
        • WaTeX Example: Arithmetic Long Division
        • WaTeX Example: Polynomial Long Division
        • WaTeX Example: Synthetic Division
      • Display Notation with LaTeX
      • Add Symbols to Questions
      • Display Notation with <symimage>
      • Display Math Notation with HTML Substitution
      • Create mathPad Questions
        • Evaluation Modes for Math Questions
        • Create mathPad Questions Using Symbolic Mode
        • Create Answer Keys for Questions Using Symbolic Mode
        • Default Values and Tolerance for Symbolic Evaluation
        • Create mathPad Questions Using Algebraic Mode with Mathematica
        • Create Answer Keys for Questions Using Algebraic Mode with Mathematica
      • Create Number Line Questions
        • Create a NumberLine Question
        • Coding NumberLine Questions
        • Code a Question in Default Mode
        • Code a Question in Points Mode
        • Answer Key Objects
        • Grading
      • Create Graphing Questions
        • Specify Equations in Graphing Question Answer Keys
        • Graphing Tool Grid Display and Snap Behavior
      • Create Matrix Questions
        • Matrix Parameters
    • Create Physics Questions
      • Display Notation with WaTeX
      • Display Notation with LaTeX
      • Add Symbols to Questions
      • Display Notation with <symimage>
      • Display Math Notation with HTML Substitution
      • Create physPad Questions
        • Evaluation Modes for Math Questions
        • Using Symbolic Mode
        • Create Answer Keys for Questions Using Symbolic Mode
        • Default Values and Tolerance for Symbolic Evaluation
        • Using Algebraic Mode
        • Create Answer Keys for Questions Using Algebraic Mode with Mathematica
    • Create Chemistry Questions
      • Chemistry Notation in Questions
      • Create chemPad Questions
        • Create chemPad Questions for Formulas
        • Create List and Rank-Order chemPad Questions
        • Create chemPad Questions for Reactions
        • Create chemPad Questions for Kinetic or Equilibrium Expressions
        • Create chemPad Questions for Electrochemical Cell Notation
        • Create chemPad Questions for Electron Configuration
        • Creating chemPad Answer Keys
      • Marvin JS Questions
        • Drawing Modes
        • Students Create a New Drawing
        • Students Change a Drawing
        • Students Interpret a Drawing
        • Use SMILES Strings
        • Draw Chemical Structures
    • Create Engineering Questions
      • Display Notation with WaTeX
      • Display Notation with LaTeX
      • Add Symbols to Questions
      • Display Notation with <symimage>
      • Display Math Notation with HTML Substitution
      • Create Graphing Questions
      • Create Matrix Questions
      • Create physPad Questions
    • Create Graphs Using WAPlot
      • Graph a Function
      • Graph a Function with a Single Asymptote
      • Graph a Contour Plot
      • Plot Points
      • Make a Bar Chart
      • Make a Histogram
    • Format Questions
      • Format Text in Questions
      • Images, Media, or Documents
      • Add Symbols to Questions
      • Add Search Metadata to Questions
      • Add Standard Text Prompts to Questions
    • Question Behavior
      • Perl Variables and Functions
        • Include Perl in Questions
        • Set Perl Variables
        • Test Perl Variables
        • Use Perl Array Variables
        • Use Perl Hash Variables
        • Write Perl Functions
      • The {tab} Operator
      • Randomize Question Values
        • Randomization Best Practices
        • Use Randomized Numbers
        • Use Randomized Values from a List
        • Use Matching Randomized Values from Two Lists
        • Use Randomized Values from a Table
      • Numeric Values in Questions
        • Display Numbers to a Specified Precision
      • Add Item-Specific Feedback to Multiple-Choice Questions
      • Perform Complex Operations in Answer Keys
    • Edit Questions
      • Delete Parts of Single-Mode Questions
      • Delete Parts of Multi-Mode Questions
    • List of Tags
      • Tags for Displaying Content
      • Tags for Multi-Part, Accordion, and Tutorial Questions
      • Tags for Controlling Question Behavior
    • List of Symbols
      • Letter Forms
      • Greek Letter Forms
      • Punctuation and Spacing Symbols
      • Number Forms and Mathematical Symbols
      • Symbols for Chemistry and Physics
      • Arrows and Miscellaneous Symbols
    • List of Prompts
      • Prompts for Accounting Questions
      • Prompts for Chemistry and Physics Questions
      • Prompts for Mathematics Questions
      • Prompts for Statistics Questions
      • Miscellaneous Prompts
    • Perl Functions and Operators
      • Conditional Processing and Logic
      • Mathematic
      • Numerical Display
      • Randomization and Informational
    • Perl Variables
      • Any Question Type
      • Numerical Questions
      • Math Questions
      • Multiple-Choice and Multiple-Select Questions
      • Fill-in-the-Blank Questions
      • Essay Questions
      • Chemistry Questions
  • Troubleshooting and Support
    • FAQ
    • Sign-In Problems
      • Can't Sign In
      • Linked to Wrong WebAssign Account
      • Different Name or Institution Displayed
      • Repeated Requests to Sign In
      • Account Verification Pending (US Higher Education)
    • K–12 Troubleshooting
      • Account Verification Pending (K-12 Using NGLSync)
      • Google Classroom Troubleshooting
        • Can't Register Google Classroom Students
        • Google Classroom Access Blocked
        • Google Classroom Roster Not Synced
      • Student ID Number Already Used
    • Assignment Problems
      • Assignment Loads Slowly
      • Cannot View Question
      • Cannot Add Question to Assignment
      • Cannot Apply Assignment Template
      • Cannot Submit Assignment
      • Characters that can't be graded
      • Incorrect Scoring
      • Cannot Change Your Answers Even Though You Have More Submissions
      • LockDown Browser Is Not Working Properly
      • Questions Not Displaying Student Answers
      • Some Questions Require Question Part Submission
      • WebAssign Displays Your answer was not submitted
      • Cannot See Datasets in SALT
      • Marvin JS Problems
        • Marvin JS Answer Looks Correct But Marked Incorrect
        • Drawings Scaled Up
        • Buttons Hidden on iPad
        • "Can't grade" message
      • Automatic Point Adjustments
    • Student Rosters
      • No Students Listed
      • Can't Transfer Student
    • Class Not Available
    • Communications Problems
    • Class Insights
    • LMS
      • Blackboard
        • Not Signed in to WebAssign
        • Blackboard Not Available
        • Blackboard Syncing Errors
      • Brightspace
        • Brightspace Link Not Shown
        • Page Not Found
        • Roster Drops and Transfers Not Synced
        • To access this assignment Message
        • Students Can't Open WebAssign Assignments From Brightspace
        • Duplicated Assignment Links in Brightspace
        • Manual Scores Not Synced
        • Grades, Category Averages Not Synced
        • Incorrect Synced Scores
        • Synced Points Rounding Error
        • Timer Starts Immediately
      • Canvas
        • Canvas Link Not Shown
        • Can't Add App in Canvas
        • Can't Edit the WebAssign Tool in Canvas
        • Roster Drops and Transfers Not Synced
        • To access this assignment Message
        • Students Can't Open WebAssign Assignments From Canvas
        • Manual Scores Not Synced
        • Grades, Category Averages Not Synced
        • Incorrect Synced Scores
        • Synced Points Rounding Error
        • Timer Starts Immediately
      • Moodle
        • Moodle Link Not Shown
        • Roster Drops and Transfers Not Synced
      • Sakai
        • Sakai Link Not Shown
        • Roster Drops and Transfers Not Synced
      • Schoology
        • Schoology Link Not Shown
        • Roster Drops and Transfers Not Synced
      • Wrong Product/Course in LMS
      • Links to WebAssign Courses or Activities Don't Work
      • Signed out of Moodle While Using Cengage Tool
      • Course Creation Error
      • WebAssign Course is not in Your LMS
      • Cengage Listed Twice in LMS Content Market
      • General Error Message Displays
      • Grade Sync Problems
    • Personal Study Plan
    • Score/GradeBook Problems
      • Incorrect Scoring
      • Can't Download Student Scores or Responses
      • Missing Non-WebAssign Scores
    • Other Problems
      • Not Supported Message
      • Content Security Warning
      • Resource Links Don't Work
      • Problems Working on iPad
      • Can't Upload a File
      • Archived Section
      • VitalSource Password Request
      • Chromebook Problems
      • Purchased With the Wrong Account
      • Lost or Damaged Access Code
      • Object Disappears from Graphing Tool
      • Multiple eBook Links
      • Can't Copy Section Schedule
    • WebAssign is Not Responding
  • Accessibility
    • Read Equations With Screen Readers
    • Configure MacOS/OS X
  • More Information
    • Contact Cengage Representative
    • Contact Support
  • Student Help
  • About Help