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NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Spark App
The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.
Spark App
The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Spark
Students can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages
Students
Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Edit Student Profile
Change a student's username, ID number, and name.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Sign Out Change Password
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Sign Out
Protect your NGLSync account by signing out when you are finished.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Change Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Deactivate Student
Archive NGLSync accounts for students who no longer need them.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your Cengage courses through NGLSync.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Students
Impersonate students in your district through their NGLSync profile.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Reactivate Student
If a student account was archived in error, activate it to restore the student's access to course materials.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Students Asked for Payment
Your K–12 school district has purchased access to Cengage for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
View Your Grades
Access the Gradebook to view your progress and grades on activities, assignments and tests in Spark.
Edit Student Profile
Change a student's username, ID number, and name.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Messages
Send and receive messages from your instructor directly in Spark.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Create Account
If this is your first time using Spark, create an account and join your course.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key).
eBooks and Other Resources
Access eBooks, audio, video, and other resources in Spark.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Edit Student Profile
Change a student's username, ID number, and name.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Edit Student Profile
Change a student's username, ID number, and name.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.
Assignments
Complete assignments your instructor has assigned to you in Spark.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . In the upper-left corner, click › Students . You can also click Search Students on the K–12 Dashboard Home page. Enter student information and click Search . To include students not currently using NGLSync, select Include Inactive . Search by: School Teacher Course Student First Name Student Last Name Student Username Student Number Click a name in your search results to see their student profile. Related information Edit Student Profile...
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Change Student Password
These instructions are for K–12 teachers who access and manage MindTap courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students ,...
Change Student Password
These instructions are for K–12 teachers who access and manage WebAssign courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students...
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. In the upper-left corner, click › Students . Search for the student by name, username, or student number. Click the student's name in the search results. The Student...
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
NGLSync Troubleshooting
Sometimes problems can occur when managing your WebAssign courses through NGLSync.
Create a Spark Course
Create your course in Spark.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Spark
Young learners and their parents can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Play games Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Edit Student Profile
Change a student's username, ID number, and name.
Edit Student Profile
Change a student's username, ID number, and name.
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require...
Add Spark Links to Blackboard LTI 1.3
Add direct links to Spark program content and tools in Blackboard.
Add Spark Links to Schoology LTI 1.3
Add direct links to Spark program content and tools in Schoology.
Add Spark Links to Canvas LTI 1.3
Add direct links to Spark program content and tools in Canvas.
Add Spark Links to Moodle LTI 1.3
Add direct links to Spark program content and tools in Moodle.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap for K–12 courses through NGLSync.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap for K–12 courses through NGLSync.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Students
Related information View Students Change Student Password Edit Student Profile Deactivate Student Reactivate Student
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .
Spark
Teachers can use Spark to: Create and schedule assignments Create and manage courses (if enabled by your school administrator) Create and manage student accounts (if enabled by your school administrator) Give tests Communicate with students Use the Classroom Presentation Tool to access your course materials offline. Related information Classroom Presentation Tool Tests Assignments System Requirements for Sites to Allow Platform Languages
K–12 Sign In
Related information NGLSync Sign In Sign Out Change Password Google Classroom
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .
Spark
Institutional administrators can use Spark to: Give your school access to Spark materials Create and manage courses Create and manage student and instructor accounts Configure school settings Related information System Requirements for Sites to Allow Platform Languages Course Management Manage Users
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
Create a LMS-Integrated Spark Course
Create your Spark course from your LMS course to connect the two courses.
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Create a LMS-Integrated Spark Course
Create your Spark course from your LMS course to connect the two courses.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Platform Languages
Spark can display buttons, labels, and instructions in your preferred language.
Online/Offline synchronization
Activities completed in the app will sync to the Spark available in your web browser at learn.eltngl.com. If you are offline, the app will report any progress, scores, and answers in the app as soon as you connect to the internet again.
Preview Course as a Student
View what students in your course see when they sign in to Spark.
Sign in with Google Classroom
Sign in to Google Classroom. In your Google Classroom class, click Classwork . Click the link under Cengage Resources to open your Cengage course.
Courses
In Spark, assignments and activities for each book are contained in a course.
Contact Support
Find out how to get personal support for Spark.
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Take a Test
You can take tests assigned to you by your instructor in your Spark dashboard.
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Transfer a Student Between Sections in a Course
Transfer a student from one section to another in the same course. If an assignment is present in both sections, any work that the student has completed on the assignment in the original section automatically transfers to that assignment in the new section. If the student entered an access code for the class, the code is transferred to the new section.
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
Send Messages to Students / Parents
Access and send messages to your students in Spark.
Join a Course for Self-Study
If you do not have a teacher, join a new self-study course with your existing Spark account.
Add Students Manually
Find the course you want to enroll students in. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your...
Sites to Allow
For the Spark platform to work correctly, ensure the following sites are not blocked by firewalls, and that cookies and pop-up windows are allowed for them.
Create Accounts Manually
Create individual student, teacher, and admin accounts. When manually adding students to courses, you can create new accounts for students who don't already have an NGLSync account.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Reusable content for Spark
Some schools require an access code for each student. You can roster students without entering their access codes. Students will be prompted to enter it when they sign in to Spark. In an expired course, you can access: Old tests and assignments To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led Students have a teacher who is part of a...
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Share Your Course With Students
Give students your class key so they can create an NGLSync account and enroll in your WebAssign course at nglsync.cengage.com/register .
Reusable content for Spark
In an expired course, you can access: Gradebook and student takes Old tests and assignments The Classroom Presentation Tool Teacher resources You cannot create or schedule new assignments. Students can view expired courses, but they cannot submit work after the end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led School-led...
Upload Cengage Roster
Upload a Cengage Roster file to add teachers and students to classes. If a class, student, or teacher does not already exist in NGLSync, it will be created.
Practice
Complete unassigned activities and games for extra practice.
Enable Email Notifications for Student Enrollment
Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require Registration Approval...
Create a Student Account
Create a student account to access your learning platform course. If you are a K-12 or primary student, your account might be created for you by your instructor.
Remove a Student
Remove a student if they are incorrectly enrolled or should be dropped from your course.
Transfer a Student
Transfer a student to move them to a different course.
Remove a Student
Remove a student if they are incorrectly enrolled or should be dropped from your course.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search...
NGLSync K–12 Admin Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Edit Student Information
If needed, you can change a student's name, username, and email address.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Transfer a Student
Transfer a student to move them to a different course.
Add a New or Existing Student
Add a student to your course.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Edit Student Information
If needed, you can change a student's name, username, and email address.
Add a New or Existing Student
Add a student to your course.
Enable Student Self-Registration in Cognero
Enable student self-registration for your Cognero classes to allow students to register for your class and access assignments.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Reset a Student Password
If a student forgets their password, you can create a temporary password for them or send an email with a link to create their own new password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Students Asked for Payment
Cause Resolution
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
Reset a Student Password
If a student forgets their password, you can create a temporary password for them or send an email with a link to create their own new password.
Add Users
Create NGLSync accounts for students, teachers, and admins in your district.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
Edit Student IDs
You can edit or remove a student ID.
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Edit Student IDs
You can edit or remove a student ID.
Student Performance
View and track your students' performance on assignments, practice, and tests in the Course Gradebook.
Google Classroom Troubleshooting
Sometimes problems can occur when syncing your course with Google Classroom.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Add the National Geographic Learning Spark App to Your Schoology Site
Integrate Spark resources within your institution's Schoology learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Blackboard Site
Integrate Spark resources within your institution's Blackboard learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Moodle Site
Integrate Spark resources within your institution's Moodle learning management system, using LTI 1.3.
Cengage is Not Responding
If NGLSync is not responding or working correctly, you can check its status at techcheck.cengage.com.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when you create an account and sign in at the main Cengage home page, you are told your trial access will expire and asked for payment.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Add a Student
You can add a single student to your class in WebAssign.
Cengage is Not Responding
If NGLSync is not responding or working correctly, you can check its status at techcheck.cengage.com.
Export Students
Download your course roster as a CSV file.
Impersonate Users
Impersonate students, teachers, and admins by launching their accounts through their NGLSync profiles. You can use this feature to troubleshoot user issues, or to submit work or grades on their behalf.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when you create an account and sign in at the main Cengage home page, you are told your trial access will expire and asked for payment.
Change Student ID Requirement
After enabling self-enrollment for a section, you can turn on or off the requirement for students to enter their student ID.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Export Students
Download your course roster as a CSV file.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Transfer a Student Between Courses
Transfer a student from their current course section to a section in a different course. If either course section is integrated with an LMS, ask customer support for help with the transfer.
Create Account
If this is your first time using Spark, create an account and join your course.
Drop Students From a Course
You can drop a student from a course at any time. When you drop a student from a course, the student's information is not deleted from WebAssign. The student is added to the dropped roster list, and the work they completed is retained. How the student was added to the course, either through self-enrollment or uploading a roster, does not matter when dropping them from a course.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
View District Information
Use the district dashboard to find important information about your school district and NGLSync entitlements.
Complete an In-Class Activity
Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.
Create Self-Registration Guide for Students
Give your students a customized self-registration PDF guide so they can add themselves to your course. The guide includes a registration link specific to your course that lets students enroll without a course key.
Export Student Gradebook Data
Student Gradebook data reports include: The total time the student has spent using Spark The percent of the course the student has completed Details for each activity in the course: When the student last accessed the activity Activity score, given in the format correct tasks / total tasks Activity result, given as a percentage Number of times the student attempted the activity The time the student spent on each activity Select a course in Spark. Click Gradebook . Click the name of the student...
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Export Student Gradebook Data
Student Gradebook data reports include: The total time the student has spent using Spark The percent of the course the student has completed Details for each activity in the course: When the student last accessed the activity Activity score, given in the format correct tasks / total tasks Activity result, given as a percentage Number of times the student attempted the activity The time the student spent on each activity Click User Management in Spark. Hover over a student. Click . A...
Add or Remove Students After the Test Has Started
Add or remove students from a test after the test has started.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Create Self-Registration Guide for Students
Give your students a customized self-registration PDF guide so they can add themselves to your course. The guide includes a registration link specific to your course that lets students enroll without a course key.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Access Resources
Access additional resources such companion sites and Cognero test generator.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Change Email Address
In Spark, click › My Account . Your profile opens. Enter your email in Email . Click Save . A confirmation message displays.
Change Name
In Spark, click › My Account . Your profile opens. Update your first and last name. Click Save . A confirmation message displays.
Student Enrollment
Give students a course link so they can enroll in your course.
Change Password
In Spark, click › My Account . Your profile opens. Click Change Password . Enter your current password in Current password . Enter your new password in Password . Your password should contain: At least 8 characters At least one uppercase letter At least one lowercase letter At least one number Repeat your password in Repeat password . Click Save . A confirmation message displays.
Sign In
Click the language selector menu in the upper-right corner to select your preferred language. Sign in at learn.eltngl.com . Click Sign in . Enter your Username and Password . Click Sign in . Sign in for the First Time If your instructor created your account for you, you might receive an email from Spark with a link to create a password. Use this link to sign in for the first time. Open the welcome email and click Set Password . Your Spark account opens in a new window. Enter your password in...
Create Account for Self-Study
If you do not have a teacher, create an account and join your self-study course.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Joined Wrong Course
Cause Most likely, when you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor. Use your instructor's course key to transfer out of the self-study course and into the instructor-led course. Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course. Resolution Click Courses in Spark. Navigate to your course...
Change a Student's Nickname or ID Number
You can change the student nicknames and ID numbers shown in your roster.
Manage Users
Find and manage students, teachers, and admins in your district.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Tests
The Tests tab allows you to access and complete tests assigned to you, and review your correct and incorrect answers. Your assigned tests display in a list view under the Complete and Incomplete tabs.
Take the Online Placement Test
The Online Placement Test is timed. The timer starts when you open the test. It includes questions for grammar, vocabulary, listening, and reading. There are three short speaking activities. Make sure your microphone is working properly. You have one try to take the test. The Online Placement Test is not available on the mobile app. You must use a browser to access and take the test. Video Tutorial: Take the Online Placement Test Sign in to Spark. If prompted, set a new password. Select Term of...
Student Enrollment
Give students a course link so they can enroll in your course.
Forgot Password
Reset Password with Email On learn.eltngl.com , click Sign in . Click Forgot password? Enter your email address and click Forgotten Password Request . Follow the instructions sent to your email. Ask Instructor to Reset Password Ask your instructor to rest your password. Your instructor will either create a temporary password for you or send you an email with a link to reset your password. If your instructor gives you a temporary password, sign in to Spark with that password. You will be...
Prepare for the Test
Before you begin your placement test: Have a working microphone. It will be used for the speaking part of the test. Allow yourself enough time to take the entire test. The test has four different parts. You will only have one try to take the test. You cannot restart the test after stopping.
Review Your Test
Depending on your instructor's preference, you may be able to review and see all your correct and incorrect answers after your test has been graded.
Add a Dropped Student Back to a Course Roster
You can add a dropped student back to a class from the Roster page.
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a MindTap Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a WebAssign Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
Edit Student Profile
Change a student's username, ID number, and name.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .