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About Shibboleth
Created by Internet2, Shibboleth is open-source middleware designed to allow access to protected resources, such as WebAssign, based on credentials provided by your institution.
Access an Expired Course
In an expired course, you can access: Gradebook and student takes Old tests and assignments The Classroom Presentation Tool Teacher resources You cannot create or schedule new assignments. Students can view expired courses, but they cannot submit work after the end date.
Access Codes
Access codes are provided to schools that use the self-registration method as a means of accessing the Big Ideas Math online platform.
Accessibility
Cengage is committed to making its educational materials accessible to users of all abilities. Through a dedicated company-wide task force, the assistance of outside experts and consultants, and feedback from users, Cengage continuously seeks to identify and evaluate opportunities for improving the usability and accessibility of our products and services.
Accessibility of Tasks
Tasks that are not accessible in Microsoft Office are not accessible in SAM. Students using screen readers are notified if a task cannot be completed using their assistive technology. You can remove inaccessible tasks for affected students in their version of the assignment.
Account Types in SAM
Each SAM account has a role—Supervisor, Administrator, Instructor, or Student—that restricts access only to the actions needed for the role. Section creators and owners can perform additional actions for their sections.
Add a Link to Student Dashboard
After linking your Brightspace and CNOWv2 courses, add a link to the student dashboard in the same way you add links to CNOWv2 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
Add a link to the Cengage student dashboard in the same way that you add links to your eBook. The student dashboard link is listed at the bottom of the list of chapters.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap for K–12 courses, add a link to the student dashboard in the same way you add links to MindTap for K–12 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and MindTap courses, add a link to the student dashboard in the same way you add links to MindTap activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and OWLv2 courses, add a link to the student dashboard in the same way you add links to OWLv2 activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and Keyboarding in SAM courses, add a link to the student dashboard in the same way you add links to Keyboarding in SAM activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and SAM courses, add a link to the student dashboard in the same way you add links to SAM activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Student Dashboard
After linking your Brightspace and WebAssign courses, add a link to the student dashboard in the same way you add links to WebAssign activities. Students can use this link to access their purchases from the dashboard.
Add a Link to Technical Support
After linking your Brightspace and CNOWv2 courses, add a Cengage technical support link in the same way as adding links to CNOWv2 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
Add a Cengage technical support link in the same way that you add links to your eBook. The technical support link is listed at the bottom of the list of chapters.
Add a Link to Technical Support
After linking your Brightspace and MindTap for K–12 courses, add a Cengage technical support link in the same way as adding links to MindTap for K–12 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and MindTap for K–12 courses, add a Cengage technical support link in the same way as adding links to MindTap for K–12 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and MindTap courses, add a Cengage technical support link in the same way as adding links to MindTap activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and OWLv2 courses, add a Cengage technical support link in the same way as adding links to OWLv2 activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and Keyboarding in SAM courses, add a Cengage technical support link in the same way as adding links to Keyboarding in SAM activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and SAM courses, add a Cengage technical support link in the same way as adding links to SAM activities. The technical support link is listed at the bottom of the list of activities.
Add a Link to Technical Support
After linking your Brightspace and WebAssign courses, add a Cengage technical support link in the same way as adding links to WebAssign activities. The technical support link is listed at the bottom of the list of activities.
Add a New or Existing Student
Add a student to your course.
Add Administrators
Add an institutional administrator to your course.
Add Admins Manually
Create a new account for a school or district admin, or give an existing account admin permissions.
Add an Instructor
Add an individual instructor to your course.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students Manually
Find the course you want to enroll students in. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your...
Add Teachers Manually
Create an account for a teacher.
Add Teachers to a Class
If your course is linked with Google Classroom, add a teacher in your Google Classroom roster and this change will sync to your NGLSync course roster. If changes you make in Google Classroom do not appear in NGLSync after a few minutes, refresh your Google Classroom roster . Find a course. If you are a teacher in the course: In the upper-left corner, click › My Courses . To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results....
Add the Cengage Tool
To enable instructors to integrate their Canvas and Spark courses, add the Cengage tool to your account.
Add the Cengage Tool
To enable instructors to integrate their Canvas and Spark courses, add the Cengage tool to your account.
Add the Cengage Tool
To enable instructors to integrate their Canvas and Cengage courses, add the Cengage tool to your account.
Add the National Geographic Learning Spark App to Your Blackboard Site
Integrate Spark resources within your institution's Blackboard learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Moodle Site
Integrate Spark resources within your institution's Moodle learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Schoology Site
Integrate Spark resources within your institution's Schoology learning management system, using LTI 1.3.
Add Users
Create NGLSync accounts for students, teachers, and admins in your district.
Adding a User Account
When adding users, you can edit user information in the Properties tab. You can manage user enrollment in the Sections tab. When adding students, you can set accommodations in the Accommodations tab.
Administration Settings
If you are a designated SAM supervisor or administrator, the Administration Settings option is available on the Admin tab of the SAM Navigation bar.
Admins
Impersonate other admins in your district through their NGLSync profile.
Admins
Find, create, and manage admin accounts in your school district.
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Chrome
Go to chrome://settings/cookies. Select Allow third-party cookies .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Click Manage and delete cookies and site data . Turn on Allow sites to save and read cookie data (recommended) .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow Cookies in Safari
You can't allow cookies only for specific sites. Click Safari › Settings . Click the Advanced tab. Clear Block all cookies . Click the Privacy tab. Clear Prevent cross-site tracking .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Chrome
Go to chrome://settings/content/javascript. Select Sites can use JavaScript .
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Microsoft Edge
In Microsoft Edge, JavaScript is always enabled and you cannot disable it.
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow JavaScript in Safari
Click Safari › Settings . Click the Security tab. Select Enable JavaScript .
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Chrome
Go to chrome://settings/content/popups. Next to Allowed to send pop-ups or use redirects , click Add and add each of the following domains: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com https://sam.cengage.com Related information Chrome help: Block or allow pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Microsoft Edge
Click ⋯ › Settings . Click Cookies and Site Permissions . Under Site permissions , click Pop-ups and redirects . Turn off Blocked (recommended) . Related information Microsoft Edge help: Block pop-ups
Allow Pop-Up Windows in Safari
If not open already, open Cengage in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com If using SAM or WebAssign, also add the following domains: https://sam.cengage.com [*.]webassign.com [*.]webassign.net Related information Safari help: Block pop-ups and unnecessary content
Allow Pop-Up Windows in Safari
If not open already, open SAM in a browser tab. Click Safari › Settings . Click the Websites tab. Click Pop-up Windows . Select Allow for the following domains, if listed: The domain used by your, for example, ncsu.blackboard.com [*.]cengage.com https://sam.cengage.com Related information Safari help: Block pop-ups and unnecessary content
Assign a Test
When you assign a test to your course, you decide its start and end dates, how many times students can attempt the test, if students are shown correctness marks and correct answers, and if students can review test questions after the due date.
Automate OneRoster Upload
Use your SFTP account to automate OneRoster upload.
Blackboard
Integrate Blackboard with Spark to let instructors and students access Spark content directly from Blackboard. Related information Add the App to Your Site
Blackboard Integration
Features available with Blackboard integrations: LTI Advantage with Partner Cloud Single sign on to Spark Sync due dates from Spark to Blackboard Copying a Blackboard course also copies the linked Spark course Related information Request Site Configuration Info Register the Tool Create an External Tool in for LTI 1.0 Integration Migration Migrate to Partner Cloud Remove the Old Tool
Blackboard Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard. For more information, see Instructor Help . Features available with Blackboard integrations: LTI Advantage API App Single sign on to Spark Sync...
Blackboard Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard. For more information, see Instructor Help . You can use either integration, but LTI 1.0 with APIs is no longer actively supported. Consider...
Blackboard Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard. For more information, see Instructor Help . Features available with LTI advantage integration: Single sign on to Spark Related information...
Blackboard Integration
Before setting up Spark integration with Blackboard, contact your Cengage representative to request configuration details for your institution. For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard....
Blackboard Integration
Features available with LTI advantage integration: Single sign on to Spark Related information Request Site Configuration Info Create an External Tool in Blackboard for LTI 1.0 Integration
Blackboard Integration
Before setting up Spark integration with Blackboard, contact your Cengage representative to request configuration details for your institution. For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with Blackboard....
Blackboard Integration
Starting in 2024, institutions integrating with Blackboard for the first time will use a native Blackboard LTI 1.3 integration method. Blackboard integration includes: Single sign on to Cengage Deep linking from lms-name to Cengage activities Sync grades from Cengage to lms-name Sync due dates from Cengage to lms-name Copying a lms-name course also copies the linked Cengage course Cengage Infuse integration of eBook and learning/assessment content directly in lms-name Institutions integrating...
Blackboard Migration
Migrate all courses from Mindlink Building Block to LTI Advantage with Partner Cloud. The best time to migrate is between terms or when usage is low. Be sure to inform instructors that existing links will not work during the migration and students' scores might be out of sync after the migration.
Blackboard Migration
Migrate all courses from Mindlink Building Block to LTI Advantage with Partner Cloud. The best time to migrate is between terms or when usage is low. Be sure to inform instructors that existing links will not work during the migration and students' scores might be out of sync after the migration.
Blackboard Migration
Migrate all courses from the Cengage Mindlink Building Block or Partner Cloud integration to LTI 1.3. The best time to migrate is between terms or when usage is low. Be sure to inform instructors that existing content links will not work during the migration and students' scores might be out of sync after the migration.
Brightspace
Intergrate Spark resources within your institution's Brightspace Learning Management System.
Brightspace Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . New integrations will use LTI 1.3 Advantage. Existing LTI 1.1 integrations should...
Browser Plugins
Some content and tools might require the following browser plugins.
Browser Settings
Configure the following settings in your web browser.
Browser Settings
Configure the following settings in your web browser.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Canvas
Integrate Canvas with Spark to let instructors and students access Spark content directly from Canvas. Related information Canvas LTI 1.0 Canvas LTI 1.3
Canvas Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . New institutions will be integrated using LTI Advantage, while institutions already...
Canvas LTI 1.0 with APIs Integration
Use this procedure for any Cengage learning platform to allow instructors in your institution to link their Canvas and Cengage courses.
Canvas LTI Advantage Integration
Use this procedure for any Cengage learning platform to allow instructors at your institution to link their Canvas and Cengage courses. LTI Advantage is the most up-to-date and supported integration. If you are migrating from a Partner API integration, be careful to prevent grade sync disruption.
Cengage is Not Responding
If NGLSync is not responding or working correctly, you can check its status at techcheck.cengage.com.
Cengage Listed Twice in LMS Content Market
When integrating a CNOWv2 course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a Cengage course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a MindTap course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a OWLv2 course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a SAM course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage Listed Twice in LMS Content Market
When integrating a WebAssign course with your LMS, you see two versions of the Cengage tool listed in your LMS.
Cengage on iPad
Most Cengage features are available on iPad, but some features require a desktop or laptop computer.
Cengage Roster Data
Reference guide for completing the Cengage Roster template.
Change Admin Password
When an admin forgets their NGLSync password, you can change it for them.
Change Monitor Resolution
To use the SAM Content Player most effectively, set your monitor to a display resolution of 1366x768 or higher. This setting enables SAM simulations to display without scrolling.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. In the upper-left corner, click › Students . Search for the student by name, username, or student number. Click the student's name in the search results. The Student...
Change Teacher Password
When a teacher forgets their NGLSync password, you can change it for them.
Change Your Password
Change your password for increased security.
Check Your System
Use the browser check tool to see if you need to update your browser or install missing plugins.
Co-Instructors
Your institution administrator can turn off user management by instructors. Each course can have no more than four instructors. Related information Create a Spark Course Edit Starred Courses Delete
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Chrome
If needed, configure your browser settings in Chrome.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Microsoft Edge
If needed, configure your browser settings in Microsoft Edge.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure Browser Settings in Safari
If needed, configure your browser settings in Safari.
Configure MacOS/OS X for Keyboard Accessibility
By default, MacOS/OS X is not configured to use the TAB key to navigate to all items in Safari and Firefox.
Contact Cengage Representative
Your Cengage representative can support you in implementing your course or learning tools.
Contact Cengage Representative
Your Cengage representative can support you in implementing your course or learning tools.
Contact Cengage Representative
Your Cengage representative can support you in implementing your course or learning tools.
Contact Support
Contact customer support with additional questions.
Contact Support
Find out how to get personal support for Spark.
Contact Support
Contact customer support with additional questions.
Contact Support
Find out how to get personal support for Spark.
Contact Support
Contact customer support with additional questions.
Contact Support
Contact customer support with additional questions.
Contact Support
Contact customer support with additional questions.
Contact Your Spark Representative
Your Spark representative can support you in implementing your course or learning tools.
Copy a CNOWv2 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing CNOWv2 course to a new LMS course. You can copy your own CNOWv2 course or another instructor's course.
Copy a Course
If you are teaching multiple sections of a course or teaching a course you have previously taught, you can simplify course setup by copying an existing course. Your assignments, tests, and their settings will be copied from your original course to your new course and assigned to all students who enroll in the new course.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Copy a MindTap Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Copy a MindTap Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap course to a new LMS course. You can copy your own MindTap course or another instructor's course.
Copy a MindTap for K–12 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap for K–12 course to a new LMS course. You can copy your own MindTap for K–12 course or another instructor's course.
Copy a MindTap for K–12 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing MindTap for K–12 course to a new LMS course. You can copy your own MindTap for K–12 course or another instructor's course.
Copy a OWLv2 Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing OWLv2 course to a new LMS course. You can copy your own OWLv2 course or another instructor's course.
Copy a SAM Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing SAM course to a new LMS course. You can copy your own SAM course or another instructor's course.
Copy a WebAssign Course to a New LMS Course
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. Copy an existing WebAssign course to a new LMS course. You can copy your own WebAssign course or another instructor's course.
Course Management
Create and manage your courses for Spark.
Courses
Create and manage your Cengage courses in NGLSync.
Create a Cengage Course in NGLSync
In the upper-left corner, click › My Courses . You can also click My Courses on the K–12 Dashboard Home page. Click Create Course . Select Start from scratch and click Continue . Select your school district and click Continue . Select a product and click Continue . You can scroll through the products purchased by your district, or search by name, subject, author, or ISBN. Set the number of courses to create. You can create up to 5 copies of this course at a time with the same product and...
Create a Cengage Deep Linking Quicklink
Instructors can use the Cengage Deep Linking Quicklink to adopt products and add content to courses.
Create a Cengage Deep Linking Quicklink
Instructors can use the Cengage Deep Linking Quicklink to adopt products and add content to courses.
Create a Course
Create a Moodle LTI 1.3 integrated course in Spark.
Create a LMS-Integrated Spark Course
Create your Spark course from your LMS course to connect the two courses.
Create a New Brightspace-Integrated CNOWv2 Course
If you have not created the CNOWv2 course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated Keyboarding in SAM Course
If you have not created the Keyboarding in SAM course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated MindTap Course
If you have not created the MindTap course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated MindTap for K–12 Course
If you have not created the MindTap for K–12 course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated MindTap for K–12 Course
If you have not created the MindTap for K–12 course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated OWLv2 Course
If you have not created the OWLv2 course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated SAM Course
If you have not created the SAM course you want to integrate with Brightspace, create it from Brightspace.
Create a New Brightspace-Integrated WebAssign Course
If you have not created the WebAssign course you want to integrate with Brightspace, create it from Brightspace.
Create a New LMS-Integrated CNOWv2 Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated Keyboarding in SAM Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated MindTap Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated MindTap Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated MindTap for K–12 Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated MindTap for K–12 Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated OWLv2 Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated SAM Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a New LMS-Integrated WebAssign Course
Before you begin, your LMS administrator must have set up the Cengage tool in your LMS, and you must have received an email from Cengage containing a Cengage Course URL. Create a link to the Cengage tool. You only have to do this once. Navigate to your external tools. Third party content like Cengage is listed as an external tool or app in your LMS. Click the Cengage link. This might be named Cengage or MindLinks. If you are not sure, ask your LMS admin. In the URL field, paste the Cengage...
Create a Spark Course
Create your course in Spark.
Create a Test
Create your own test using questions from a National Geographic Learning question bank.
Create Account
Create an account to access the Spark platform.
Create Account
If this is your first time using Spark, create an account and join your course.
Create Account
If this is your first time using Spark, create an account and join your course.
Create Accounts Manually
Create individual student, teacher, and admin accounts. When manually adding students to courses, you can create new accounts for students who don't already have an NGLSync account.
Create an Assignment
Create an assignment using activities from your Spark course. You can set due dates, assign the assignment to specific students, preview the assignment, and allow multiple attempts.
Create an External Tool in Blackboard for LTI 1.0 Integration
Instructors at your school can use the external tool to add course links from Blackboard to Spark without needing the shared key and secret. This is easier for instructors and improves security.
Create an External Tool in Blackboard for LTI 1.0 Integration
Instructors at your school can use the external tool to add course links from Blackboard to Spark without needing the shared key and secret. This is easier for instructors and improves security.
Create an External Tool in Blackboard for LTI 1.0 Integration
Instructors at your school can use the external tool to add course links from Blackboard to Spark without needing the shared key and secret. This is easier for instructors and improves security.
Create an External Tool in Canvas for LTI 1.0 Integration
Integrate Spark resources within your institution's Canvas Learning Management System, using LTI 1.0.
Create an External Tool in Canvas for LTI 1.3 Integration
Integrate Spark resources within your institution's Canvas learning management system, using LTI 1.3.
Create an External Tool in Moodle for LTI 1.0 Integration
Integrate Spark resources within your institution's Moodle Learning Management System, using LTI 1.0.
Create Self-Registration Guide for Students
Give your students a customized self-registration PDF guide so they can add themselves to your course. The guide includes a registration link specific to your course that lets students enroll without a course key.
Create the Cengage Tool
To enable instructors to integrate their Brightspace and Spark courses, create and register the Cengage tool.
Create the Cengage Tool
To enable instructors to integrate their Brightspace and Spark courses, create and register the Cengage tool.
Create the Cengage Tool
To enable instructors to integrate their Moodle and Cengage courses, create and register the Cengage tool.
Create the Cengage Tool
To enable instructors to integrate their Moodle and Cengage courses, create and register the Cengage tool.
Create the Cengage Tool
To enable instructors to integrate their Moodle and Cengage courses, create and register the Cengage tool.
Create the Cengage Tool
To enable instructors to integrate their lms-name and Cengage courses, create and register the Cengage tool.
Customize and Share Dynamic Lessons
Depending on how your institution is set up, you may be able to customize and share Dynamic Lessons with instructors at your institution.
Database Management
SAM maintains a list of both active (in use) and deactivated (marked for deletion) database items. These include:
Deactivate a Course
If you created a course for practice, you can deactivate it to remove it from your current course list.
Deactivate Admin
Archive NGLSync accounts for admins who no longer need them.
Deactivate Student
Archive NGLSync accounts for students who no longer need them.
Deactivate Teacher
Archive NGLSync accounts for teachers who no longer need them.
Deactivating a Student's Record
To deactivate a student's record, use the following procedure:
Deactivating a User's Record
Deactivating the user's record prevents the user from logging into SAM and working on any assignments.
Deactivating an Instructor's or Administrator's Record
To deactivate an instructor's record, use the following procedure:
Definitions
This guide uses the following terms.
Delete a Course
If needed, delete your Spark course.
Delete a Course
If needed, delete your Spark course.
Deleting a Student's Assignment Take
Occasionally you might need to delete a student's assignment take to remove the grade (for example, if you offer a make-up test) or to adjust a score.
Deploy the Cengage Tool
Institutions should use only one deployment of the Cengage tool and share it as necessary to the respective organizational units. The same registration key cannot be used for multiple deployments. If separate deployments are necessary, contact your account representative or Spark support to request unique configuration parameters for each deployment.
Deploy the Cengage Tool
Institutions should use only one deployment of the Cengage tool and share it as necessary to the respective organizational units. The same registration key cannot be used for multiple deployments. If separate deployments are necessary, contact your account representative or Spark support to request unique configuration parameters for each deployment.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
Disable Homework Help in Chrome
You can disable the Homework Help feature in Google Chrome that provides AI-generated answers to educational content.
District Admin Portal
The District Admin Overview page includes information such as the District Admin Access Code, which is used for registering additional administrators. It also shows the number of registered teachers and students, the number of assignments issued and completed, the number of average logins by users, and the Teacher Access Code, which is used for registering additional teachers (only for districts using self-registration). This page also includes information on licenses purchased by the district, their expiration dates, and the books the district purchased.
Dynamic Registration (Sakai 21.x and later)
If you are using Sakai 21.x or later, register the Cengage tool with dynamic registration.
Dynamic Registration (Sakai 21.x and later)
If you are using Sakai 21.x or later, register the Cengage tool with dynamic registration.
Dynamic Registration (Sakai 21.x and later)
If you are using Sakai 21.x or later, register the Cengage tool with dynamic registration.
Edit a Course
If needed, change your Spark course information, dates, and instructors.
Edit a Course
If needed, change your Spark course information, dates, and instructors.
Edit Admin Profile
Change an admin's username, name, and email address.
Edit Course Dates
You can change when NGLSync courses start and end.
Edit Course Name
Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Enter a new course name in Course Name . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Dates (NGLSync) Require Registration Approval (NGLSync) Enable Enrollment...
Edit Institutional Settings
Institutional administrators for Spark control their school's settings, including if teachers can create their own courses or manage student accounts.
Edit Instructor Information
If needed, you can change an instructor's name, username, and email address.
Edit Student Information
If needed, you can change a student's name, username, and email address.
Edit Student Profile
Change a student's username, ID number, and name.
Edit Teacher Profile
Update a teacher's username, name, and email address.
Edit Your Profile
Change your username, name, and email address.
Editing a User's Account
You can edit a user's profile, sections or student accommodations.
Editing a User's Profile
If needed, change a user's profile in SAM. You cannot reset or change users' passwords.
Editing a User's Sections
Edit a user's sections using the following procedure:
Editing Multiple Users' Accounts
You can edit the sections or accommodations for multiple users at the same time.
Editing Student Accommodations
Edit accommodations for one or more students.
Editing Student Sections
You can edit the sections or accommodations for multiple users using the following procedure:
Enable Email Notifications for Student Enrollment
Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require Registration Approval...
Enable Enhanced Course Copy
After integrating Canvas with Spark, you can allow instructors at your institution to use enhanced course copy.
Enable Enhanced Course Copy
After integrating Canvas with Spark, you can allow instructors at your institution to use enhanced course copy.
Enable Enhanced Course Copy
After integrating Canvas with Cengage, you can allow instructors at your institution to use enhanced course copy.
Enable Enhanced Course Copy
After integrating Canvas with Cengage, you can allow instructors at your institution to use enhanced course copy.
End of Year Procedures
Part 1: Promote, Retain, Graduate Students Role: District Administrator, School Administrator Time frame: Can start after the last day of school year, but MUST be completed by September 14. On the Navigation Bar, select USERS › USER ROLES › STUDENTS . Select the END OF YEAR ACTIONS button. On the End of Year Actions page, make selections in the School and Class dropdowns and select GO to generate the list of students for the selected school and class. Select the PROMOTE , RETAIN , and GRADUATE...
Example Import File
A file for importing "Jane E. Smith" using all fields might look like this:
Export Course Gradebook Data
Course Gradebook data reports include: The average grade in the course The percent of the course each student has completed The average score for each student When each student last signed in to Spark The total amount of time each student has spent using Spark Click Course Management in the top navigation bar. The list of courses at your institution will display. Hover over the course whose grades you want to download and click . Click Generate Report . The following message displays. A message...
Export Courses
Download your school's course information as a CSV file.
Export Gradebook Data
You can export gradebook summaries by: Course All grades for all students in a course Student All grades for one student in a course Video Tutorial: Export the Gradebook Related information Export Course Gradebook Data Export Student Gradebook Data
Export Instructors
Download your school's instructor information as a CSV file.
Export Student Gradebook Data
Student Gradebook data reports include: The total time the student has spent using Spark The percent of the course the student has completed Details for each activity in the course: When the student last accessed the activity Activity score, given in the format correct tasks / total tasks Activity result, given as a percentage Number of times the student attempted the activity The time the student spent on each activity Click User Management in Spark. Hover over a student. Click . A...
Export Students
Download your course roster as a CSV file.
Export the Institutional Report
Export and download the institutional report in Spark.
File Password and Protection Error
When submitting a project file, a File Password and Protection error displays and you are not able to submit your project.
Find Product ISBN
To create and roster a course using Cengage Roster, you must provide the 13-digit ISBN for the digital product used in the course. ISBNs can be found in the Product List of the Cengage Roster Job Queue .
Forgot Password
If you forget your password, reset it from the sign-in page.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Google Classroom Integration
Features available with Google Classroom integrations vary depending on if an institution uses Google Workspace for Education Fundamentals/Standard or Google Workspace for Education Plus. Google Workspace for Education Fundamentals/Standard Google Workspace for Education Plus Single sign on to Cengage Deep linking from lms-name to Cengage activities Sync grades from Cengage to lms-name Sync due dates from Cengage to lms-name Copying a lms-name course also copies the linked Cengage course View...
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Google Classroom Troubleshooting
Sometimes problems can occur when syncing your course with Google Classroom.
Impersonate Users
Impersonate students, teachers, and admins by launching their accounts through their NGLSync profiles. You can use this feature to troubleshoot user issues, or to submit work or grades on their behalf.
Import Multiple Courses
Import multiple courses at once by uploading a course.CSV file.
Import Multiple Instructors
Video Tutorial: Import Multiple Instructors Click User Management in Spark. Click Import › Instructors . The Import Instructors menu opens. Click Download CSV template . A.CSV template will download on your computer. Open the template in a spreadsheet editing program such as Excel. Enter instructor information. Username The username for the account. Usernames can include the following characters: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z a b c d e f g h i j k l m n o p q r s t u v w x...
Import Multiple Instructors
Your institution administrator can turn off user management by instructors. Each course can have no more than four instructors. Select a course in Spark. Click User Management in Spark. Click Import › Instructors . The Import Instructors menu opens. Click Download CSV template . Open the template in a spreadsheet editing program such as Excel. Enter instructor information. Username The username for the account. Usernames can include the following characters: A B C D E F G H I J K L M N O P Q R...
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Importing User Records
SAM enables you to import users from an external system, such as your institution's admissions or registration database, by uploading a.txt or.csv file produced by that system.
Install and Register the Cengage Content Tool
To enable Cengage and Blackboard integration, you must configure and register the Cengage Content tool for your site.
Install and Register the Cengage Content Tool
To enable Cengage and Google Classroom integration, install and register the Cengage Content tool for your institution.
Install the Cengage LTI Advantage Tool
Install the Cengage LTI Advantage tool to make it available to instructors.
Install the Cengage LTI Advantage Tool
Install the Cengage LTI Advantage tool to make it available to instructors.
Install the Cengage LTI Advantage Tool
Install the Cengage LTI Advantage tool to make it available to instructors.
Instructor content for reuse in SAM
Enable ebook to Students Makes the ebook available to your students. Enable Chapter Level Readings Select chapters for students to read. In the navigation bar, click Sections . Your sections are listed. The list of sections includes the Microsoft Office content version for the section. Use the search menu to find matching sections. Click a section name to view more information about the section. Select a section and click Edit . The Edit Section page displays, defaulting to the Properties tab....
Instructor Self-Registration
Share the NGL Institution ID with instructors in your institution, to allow them to self-register. The NGL Institution ID is a 9-digit number, specifically assigned to your institution. You can find it in the Settings tab in your dashboard.
Instructor Steps for Reuse
Sign in to the Instructor Center at login.cengage.com/ssoinstructor/mydashboard.htm faculty.cengage.com . Click My Library . Click My Courses . Select the textbook or product for your course. Click Manage Courses . If you do not see Manage Courses , select the textbook or product for your course. Click Create Course . Click Create Course Masters & Sections . In the Instructor Resource Center, navigate to your course, course master, or section. Select the textbook or product for your course....
Instructor Steps for Reuse
Sign in to the Instructor Center at login.cengage.com/ssoinstructor/mydashboard.htm faculty.cengage.com . Click My Library . Click My Courses . Select the textbook or product for your course. Click Manage Courses . If you do not see Manage Courses , select the textbook or product for your course. Click Create Course . Click Create Course Masters & Sections . In the Instructor Resource Center, navigate to your course, course master, or section. Select the textbook or product for your course....
Instructors
Each course can have no more than four instructors. Related information Instructor Self-Registration Add an Instructor Import Multiple Instructors Export Edit Reset Password Remove an Instructor
Integrate an Existing MindTap Course with Brightspace
If you already created the MindTap course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course with Brightspace
If you already created the MindTap course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course With LMS
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Integrate an Existing MindTap Course With LMS
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the MindTap course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Integrate an Existing WebAssign Course with Brightspace
If you already created the WebAssign course you want to integrate with Brightspace — and no students are enrolled — integrate your existing course.
Integrate an Existing WebAssign Course With LMS
If your LTI 1.0 LMS is not otherwise specified, the following steps apply to any LTI 1.0 compliant LMS. If you already created the WebAssign course you want to integrate with LMS — and no students are enrolled — integrate your existing course.
Integrate CNOWv2 With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your CNOWv2 courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and CNOWv2. This is especially important if you integrate more than one CNOWv2 section from the same LMS course. Create your course in LMS. Choose one of the following: In your CNOWv2 course,...
Integrate CNOWv2 With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your CNOWv2 courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and CNOWv2. This is especially important if you integrate more than one CNOWv2 section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your...
Integrate CNOWv2 With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your CNOWv2 courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and CNOWv2. This is especially important if you integrate more than one CNOWv2 section from the same LTI Advantage LMS course....
Integrate CNOWv2 With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your CNOWv2 courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and CNOWv2. This is especially important if you integrate more than one CNOWv2 section from the same LTI Advantage LMS course....
Integrate Keyboarding in SAM With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your Keyboarding in SAM courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and Keyboarding in SAM. This is especially important if you integrate more than one Keyboarding in SAM section from the same LMS course. Create your course in LMS. Choose one of the...
Integrate Keyboarding in SAM With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your Keyboarding in SAM courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and Keyboarding in SAM. This is especially important if you integrate more than one Keyboarding in SAM section from the same LMS course. General Procedure Create your course in LMS....
Integrate Keyboarding in SAM With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your Keyboarding in SAM courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and Keyboarding in SAM. This is especially important if you integrate more than one Keyboarding in SAM section from...
Integrate Keyboarding in SAM With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your Keyboarding in SAM courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and Keyboarding in SAM. This is especially important if you integrate more than one Keyboarding in SAM section from...
Integrate MindTap for K–12 With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap for K–12 courses from LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LMS course. Create your course in LMS. Choose one of the following: In your MindTap for K–12 course, assign the activities...
Integrate MindTap for K–12 With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap for K–12 courses from LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LMS course. Create your course in LMS. Choose one of the following: In your MindTap for K–12 course, assign the activities...
Integrate MindTap for K–12 With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap for K–12 courses from LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your MindTap for K–12 course,...
Integrate MindTap for K–12 With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap for K–12 courses from LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your MindTap for K–12 course,...
Integrate MindTap for K–12 With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap for K–12 courses from LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LTI Advantage LMS course. Create your course in LTI Advantage LMS....
Integrate MindTap for K–12 With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap for K–12 courses from LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LTI Advantage LMS course. Create your course in LTI Advantage LMS....
Integrate MindTap for K–12 With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap for K–12 courses from LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LTI Advantage LMS course. General Procedure Create your course in...
Integrate MindTap for K–12 With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap for K–12 courses from LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap for K–12. This is especially important if you integrate more than one MindTap for K–12 section from the same LTI Advantage LMS course. General Procedure Create your course in...
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. Create your course in LMS. Choose one of the following: In your MindTap course,...
Integrate MindTap With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. Create your course in LMS. Choose one of the following: In your MindTap course,...
Integrate MindTap With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your...
Integrate MindTap With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your MindTap courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your...
Integrate MindTap With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate MindTap With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your MindTap courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and MindTap. This is especially important if you integrate more than one MindTap section from the same LTI Advantage LMS...
Integrate OWLv2 With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your OWLv2 courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and OWLv2. This is especially important if you integrate more than one OWLv2 section from the same LMS course. Create your course in LMS. Choose one of the following: In your OWLv2 course, assign...
Integrate OWLv2 With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your OWLv2 courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and OWLv2. This is especially important if you integrate more than one OWLv2 section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your OWLv2...
Integrate OWLv2 With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your OWLv2 courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and OWLv2. This is especially important if you integrate more than one OWLv2 section from the same LTI Advantage LMS course....
Integrate OWLv2 With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your OWLv2 courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and OWLv2. This is especially important if you integrate more than one OWLv2 section from the same LTI Advantage LMS course....
Integrate SAM With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your SAM courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and SAM. This is especially important if you integrate more than one SAM section from the same LMS course. Create your course in LMS. Choose one of the following: In your SAM course, assign the...
Integrate SAM With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your SAM courses from LMS. You can sync students' individual activity scores to LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and SAM. This is especially important if you integrate more than one SAM section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your SAM course,...
Integrate SAM With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your SAM courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and SAM. This is especially important if you integrate more than one SAM section from the same LTI Advantage LMS course. Create...
Integrate SAM With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your SAM courses from LTI Advantage LMS. You can sync students' individual activity scores to LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and SAM. This is especially important if you integrate more than one SAM section from the same LTI Advantage LMS course. General...
Integrate WebAssign With Your LMS Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your WebAssign courses from LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and WebAssign. This is especially important if you integrate more than one WebAssign section from the same LMS course. Create your course in LMS. Choose one of the following: In your WebAssign course, assign the activities you want to use. Related...
Integrate WebAssign With Your LMS LTI Advantage Course
Your LMS administrator must have set up the Cengage tool in LMS. With this integration: You and your students access your WebAssign courses from LMS. To help your students, use clear and consistent naming for your courses and sections in both LMS and WebAssign. This is especially important if you integrate more than one WebAssign section from the same LMS course. General Procedure Create your course in LMS. Choose one of the following: In your WebAssign course, assign the activities you want to...
Integrate WebAssign With Your LTI Advantage LMS Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your WebAssign courses from LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and WebAssign. This is especially important if you integrate more than one WebAssign section from the same LTI Advantage LMS course. Create your course in LTI Advantage LMS. Choose one of the...
Integrate WebAssign With Your LTI Advantage LMS LTI Advantage Course
Your LTI Advantage LMS administrator must have set up the Cengage tool in LTI Advantage LMS. With this integration: You and your students access your WebAssign courses from LTI Advantage LMS. To help your students, use clear and consistent naming for your courses and sections in both LTI Advantage LMS and WebAssign. This is especially important if you integrate more than one WebAssign section from the same LTI Advantage LMS course. General Procedure Create your course in LTI Advantage LMS....
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Keyboard Shortcuts
Keyboard shortcuts can be used in SAM. The shortcuts cover various tasks for Windows and Mac functions.
Launch Course
If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. Launch Your Course If needed, sign in to NGLSync at nglsync.cengage.com . In the upper-left corner, click › My Courses . You can also click My Courses on the K–12 Dashboard Home page. Click Launch Course under your course name. Launch Any Course If needed, sign in to NGLSync at nglsync.cengage.com . Search for the course you want to launch. Enter your search criteria and click...
LMS Administrator Help
Information for LMS administrators to support integration with Cengage learning platforms.
LMS Administrator Help
Information for LMS administrators to support integration with Cengage learning platforms.
lms-name Integration
Integrate your LTI Advantage enabled LMS with Cengage to let instructors and students access Cengage content and activities directly from the LMS and return Cengage grades to the LMS gradebook.
LMS: Upgrade Courseware integrations to LTI 1.3
This article is for Visible Body Courseware customers with a Canvas or Blackboard LTI 1.1 integration who would like to update to a 1.3 integration. This integration works for all customers.
Login and SAM Access Issues
The online help that displays on the SAM Login Page at sam.cengage.com provides help in configuring your specific browser for use with SAM and avoiding any additional warnings or pop-up boxes from appearing while using the site.
LTI 1.0 LMS
Create an LTI 1.0 LMS Integrated course in Spark.
Macros Disabled in Project File (macOS)
macOS only: When you try to open a project file, you see a notification about disabled macros. Or, macros for the project file do not run and the project cannot be completed.
Maintenance
To perform system maintenance, backup and upgrade functions, we anticipate that there will be eight (8) hours of scheduled maintenance downtime per quarter. We schedule downtime during a low usage time, typically Sunday mornings. For normal maintenance, Cengage Learning will make all reasonable efforts to notify SAM instructors, administrators and supervisors of the scheduled maintenance two (2) weeks prior to the maintenance.
Make the Cengage Tool Deployment Available to Org Units
Institutions should use only one deployment of the Cengage tool and share it as necessary to the respective organizational units. If separate deployments are necessary, contact your account representative or Cengage support to request unique configuration parameters for each deployment.
Manage Courses
Manage your courses in Spark.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Manage Users
Add, upload, remove, and edit students and co-instructors in your course. You can also add an institutional administrator, but you will not be able to remove them or edit their settings.
Manage Users
Add, upload, remove, and edit students and co-instructors in your course. You can also add an institutional administrator, but you will not be able to remove them or edit their settings.
Manage Users
Find and manage students, teachers, and admins in your district.
Manual Update or Registration (Sakai 19.x / 20.x)
If you are using Sakai 19.x or 20.x, register the Cengage tool or update your existing tool to LTI advantage.
Manual Update or Registration (Sakai 19.x / 20.x)
If you are using Sakai 19.x or 20.x, register the Cengage tool or update your existing tool to LTI advantage.
Manual Update or Registration (Sakai 19.x / 20.x)
If you are using Sakai 19.x or 20.x, register the Cengage tool or update your existing tool to LTI advantage.
Manually Adding a User
School and District admins have the ability to add users manually through the Math & YOU portal.
Manually Upload OneRoster Package
Upload your OneRoster package in the OneRoster Job Queue to add and manage users and courses.
Maximum File Size Exceeded Error
When uploading a project file, a Maximum File Size Exceeded error displays and you are not able to submit your project.
Microsoft has Blocked Macros From Running (Windows)
Windows only: When you try to open a project file, you see the following warning: SECURITY RISK Microsoft has blocked macros from running because the source of this file is untrusted. Macros for the project file do not run and the project cannot be completed.
Microsoft Office
SAM 365 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version of Office. SAM 2019 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2019 Home, Premium, or University macOS 10.14 or...
Microsoft Office
SAM 365 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version of Office. SAM 2019 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2019 Home, Premium, or University macOS 10.14 or...
Microsoft Office
Cengage regularly updates Cengage to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version...
Microsoft Office
Cengage regularly updates SAM to remain current with Microsoft updates and the evolving learning needs of students and instructors. SAM 365 and 365/2021 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version of...
Migrate Brightspace Integration from LTI 1.1 to LTI 1.3 Advantage
Register and deploy the new Cengage tool to start using LTI 1.3 Advantage, then enable migration so that copies of old courses will use the upgraded integration.
Migrate from Building Block to LTI 1.3
To migrate from Building Block to LTI 1.3 integration, first install and register the Cengage tool, then migrate the Cengage content in your courses.
Migrate from Partner Cloud to LTI 1.3
To migrate from Partner Cloud to LTI 1.3 integration, first verify your Cengage tool settings, then migrate the Cengage content in your courses.
Migrate to Partner Cloud
Use the migration tool to migrate Blackboard courses from Building Block to LTI Advantage with Partner Cloud.
Migrate to Partner Cloud
Use the migration tool to migrate Blackboard courses from Building Block to LTI Advantage with Partner Cloud.
Moodle
Integrate Moodle with Spark to let instructors and students access Spark content directly from Moodle. Related information Moodle Add the App to Your Site
Moodle Integration
For WebAssign, many schools now use an integration method in the following instructions. These integration methods are only available for courses using Cengage products. If your school uses the old integration method, this process is not needed. WebAssign provides instructors with all the information they need to integrate their classes with lms-name. For more information, see wa-lms-instructor-integration . Features available with LTI advantage integration: Single sign on to Cengage Deep...
More Information
See the following resources for more information or help with specific issues.
More Information
See the following resources for more information or help with specific issues.
More Information
See the following resources for more information or help with specific issues.
Network Best Practices and Recommendations
Each user typically uses up to 1 Mbps of bandwidth to download and use SAM training content. Therefore, a class with 30 students should have ideally a minimum 30 Mbps of available capacity during training sessions. Exam and project sessions require significantly less bandwidth.
Network Testing
SAM provides a media rich, interactive learning experience for Cengage customer institutions and their students. The considerable size of media objects can have a negative impact on SAM's overall performance (network communications congestion and latency).
NGLSync K–12 Admin Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
OneRoster
If enabled for your district, upload a OneRoster package to manage courses and users.
OneRoster Specs
Prepare your OneRoster package for upload to NGLSync.
Other LMS
If your LMS is not specified, there are general LMS integration resources available.
Other LTI Compliant LMS
If your LMS is not specified, there are general LMS integration resources available.
Performance Testing
From a workstation within the campus network (preferably the classroom or lab area where students use SAM), run a speed test and record the results for the download and upload speeds. Download speeds in excess of 1 Mbps produce the best SAM user experience.
Platform Languages
Spark can display buttons, labels, and instructions in your preferred language.
Problems Uploading Roster
After uploading a roster file, some users were not added to your course.
proctoring-symbols
While Cengage supports our learning platform integrations with several Learning Management Systems, proctoring solutions are third party services that we do not directly support. The LMS and proctoring solution versions we have tested might not be the same versions you use. For this reason, your process and results might vary and Cengage cannot guarantee support for any third party proctoring service. Students should download the Proctorio extension ahead of time, or they will be prompted to do...
Product Architecture Review
The SAM product architecture consists of a server environment hosted by Cengage Learning and a set of executables and assets installed locally or accessed via the web at each customer site. The SAM server and the SAM Content Player communicate over the Internet using HTTPS. A user logs in to the SAM server through a browser and works with web pages to launch the SAM LMS and Content Player.
Project Errors
When you submit a project for grading, SAM might warn about one or more problems with the submitted project file.
Project incident rejection Error
When submitting a project file, a Project incident rejection error displays and you are not able to submit your project.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Quick Start Guides
Use a quick start PDF to integrate lms-name with Cengage.
Reactivate a Course
You can restore courses that have been deactivated.
Reactivate Admin
If an admin account was archived in error, activate it to restore the admin's NGLSync access.
Reactivate Student
If a student account was archived in error, activate it to restore the student's access to course materials.
Reactivate Teacher
If a teacher account was archived in error, activate it to restore the teacher's NGLSync access.
Recommend Course to Teachers
As an admin, you can recommend the courses that you want teachers to copy. When teachers copy a course, the recommended courses will be pinned to the top of the course list.
Recovering and Resuming from a Crash or Lost Connection
If your computer crashes or you lose your connection to SAM while working, you can restart it once conditions return to normal. Sign in as you normally do, go to the SAM Assignments page and select the assignment. The assignment displays in red. The Content Player begins where you left off and any completed questions and tasks save.
Register
Self-Registration Visit www.BigIdeasMath.com . Click Register . Enter your access code and click Next . If you do not have an access code, you should contact your district administrator or curriculum coordinator. Fill out the required information and click Next . Choose your school under Available Schools and then click Click to add . This should bring your school over to the right side under Added Schools. Click Next . If your school is not listed, you may check the My school is not listed....
Register the Cengage LTI Advantage Tool in Canvas
Before you can make the Cengage LTI Advantage tool available to instructors, you must register it in Canvas.
Register the Cengage LTI Advantage Tool in Canvas
Before you can make the Cengage LTI Advantage tool available to instructors, you must register it in Canvas.
Register the Cengage LTI Advantage Tool in Canvas
Before you can make the Cengage LTI Advantage tool available to instructors, you must register it in Canvas.
Register the Cengage Tool
To enable Cengage and Blackboard integration, you must configure and register the Cengage tool for your site.
Register the Cengage Tool
To enable Cengage and Blackboard integration, you must configure and register the Cengage tool for your site.
Register the Cengage Tool
To enable instructors to integrate their Brightspace and Cengage courses, register the Cengage tool.
Remove a Student
Remove a student if they are incorrectly enrolled or should be dropped from your course.
Remove an Instructor
You can remove an instructor from your course.
Remove Teachers from a Class
If your course is linked with Google Classroom, remove a teacher in your Google Classroom roster. This change will sync to your NGLSync course roster. If changes you make in Google Classroom do not appear in NGLSync after a few minutes, refresh your Google Classroom roster . Find a course. If you are a teacher in the course: In the upper-left corner, click › My Courses . To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results....
Remove the Old Cengage Tool
Make the old Cengage tool unavailable so instructors do not see two versions of the Cengage tool in the Content Market.
Remove the Old Cengage Tool
Make the old Cengage tool unavailable so instructors do not see two versions of the Cengage tool in the Content Market.
Request Site Configuration Info
Before setting up Spark integration with Blackboard, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Before setting up Spark integration with Brightspace, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Before setting up Spark integration with Canvas, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Before setting up Spark integration with Moodle, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Before setting up Spark integration with Sakai, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Before setting up Spark integration with Schoology, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Before setting up Spark integration with LMS, contact your Cengage representative to request configuration details for your institution.
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Cengage Client ID Deep Linking URL Registration Key Related information Set Up New Integration Create the Cengage...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Login Initiation URI A web address. Example:...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Consumer Key Shared Secret Configuration URL Related information Set Up New Integration Create the Cengage Tool...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Related information Set Up New Integration Create the Cengage Tool Create the Cengage Tool Contact Cengage...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: LTI Advantage Registration Tool URL If your LMS supports dynamic LTI Advantage registration, use this URL to...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Login Initiation URI A web address. Example:...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Related information Set Up New Integration Create the Cengage Tool Create the Cengage Tool Contact Cengage...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Related information Set Up New Integration Create the Cengage Tool Create the Cengage Tool Contact Cengage...
Request Site Configuration Info
Find your Cengage representative at cengage.com/repfinder cengage.com/repfinder/postSecondaryEdFacultyCanada/ cengageasia.com/Contact-Us cengage.co.in/Rep_Locator cengage.co.uk/education/contact-us-2/ au.cengage.com/repfinder latinoamerica.cengage.com/contacto/ (Latin America) or cengage.com.br/contato/ (Brazil) . This information is emailed to you and includes the following items: Cengage Client ID Deep Linking URL Registration Key Consumer Key Shared Secret Configuration URL LTI Advantage...
Request Site Configuration Info
Before setting up Cengage LTI Advantage integration with Canvas, contact your Cengage representative to request configuration details for your institution.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search...
Reset a Student Password
If a student forgets their password, you can create a temporary password for them or send an email with a link to create their own new password.
Reset an Instructor Password
If an instructor has an email address associated with their account, they can reset their own password from the sign-in page. Video Tutorial: Reset Password Click User Management in Spark. To filter the user list: Search the user's name in Search Select the user role The and icons are shown. Click . Create a new temporary password for the instructor, or send them a link to set their own password. Create new temporary password When instructors sign in with your temporary password, they will be...
Resetting and Adjusting a Student's Assignments
Occasionally you might need to reset a student's assignment to remove the grade (for example, if you offer a make-up test) or adjust a score.
Reusable content for Spark
In an expired course, you can access: Gradebook and student takes Old tests and assignments The Classroom Presentation Tool Teacher resources You cannot create or schedule new assignments. Students can view expired courses, but they cannot submit work after the end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led School-led...
Reusable content for Spark
Some schools require an access code for each student. You can roster students without entering their access codes. Students will be prompted to enter it when they sign in to Spark. In an expired course, you can access: Old tests and assignments To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led Students have a teacher who is part of a...
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
Sakai Integration
Integrate Sakai with Cengage to let instructors and students access Cengage content and activities directly from Sakai. If you're using Sakai version 21.x or later, follow the steps to update your existing tool or for dynamic registration. If you're using Sakai version 20.x or 19.x, follow the manual steps to update or register the tool.
SAM Lab Admin Help
SAM (Skills Assessment Manager) is a web-based application that helps students become more proficient in Microsoft Office software and teaches fundamental computer concepts.
Schoology
Integrate Schoology with Spark to let instructors and students access Spark content directly from Schoology. Related information Add the App to Your Site
Schoology Integration
Features available with LTI advantage integration: Single sign on to Cengage Deep linking from lms-name to Cengage activities Sync grades from Cengage to lms-name
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Searching for and Selecting a User Account
To edit or deactivate a user's account, search for and select the user from SAM's database using the following procedure:
Self-Registration
If enabled for your district, students and teachers can create their own accounts.
Server Availability
Excluding scheduled maintenance outages, we make every reasonable effort to provide a server Availability of 99.5%. "Availability" is the amount of time SAM is available and capable of receiving, processing and responding to incoming transactions from the requesting users. If the Internet in general is having problems or a customer's Internet service provider is having problems, any downtime resulting from such problems is not deducted from SAM's Availability time.
Share Registration URL with Teachers
If enabled for your district, share the self-registration URL with teachers so they can create their own accounts.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Shibboleth
WebAssign can use Shibboleth to integrate with your school's registration servers.
Sign In
Click the language selector menu in the upper-right corner to select your preferred language. Sign in at learn.eltngl.com . Click Sign in . Enter your Username and Password . Click Sign in .
Sign In
Click the language selector menu in the upper-right corner to select your preferred language. Sign in at learn.eltngl.com . Click Sign in . Enter your Username and Password . Click Sign in . Sign in for the First Time If your co-instructor or school administrator created your account for you, you might receive an email from Spark with a link to create a password. Use this link to sign in for the first time. Open the welcome email and click Set Password . Your Spark account opens in a new...
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch Course Launch Course Sign Out Manage Account Change Your Password Forgot Password Edit Your Profile
Sign Out
Protect your NGLSync account by signing out when you are finished.
Signed out of Moodle While Using Cengage Tool
Instructors are signed out of Moodle when they try to add Cengage activity links while using Google Chrome.
Sites to Allow
For the Spark platform to work correctly, ensure the following sites are not blocked by firewalls, and that cookies and pop-up windows are allowed for them.
Sites to Allow
To ensure that Cengage learning platforms work correctly, the following sites should not be blocked by firewalls. Browsers should also allow cookies and pop-up windows for these sites.
Sites to Allow
To ensure that Cengage learning platforms work correctly, the following sites should not be blocked by firewalls. Browsers should also allow cookies and pop-up windows for these sites.
Spark
Institutional administrators can use Spark to: Give your school access to Spark materials Create and manage courses Create and manage student and instructor accounts Configure school settings Related information System Requirements for Sites to Allow Platform Languages Course Management Manage Users
Spark
Teachers can use Spark to: Create and schedule assignments Create and manage courses (if enabled by your school administrator) Create and manage student accounts (if enabled by your school administrator) Give tests Communicate with students Use the Classroom Presentation Tool to access your course materials offline. Related information Classroom Presentation Tool Tests Assignments System Requirements for Sites to Allow Platform Languages
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Students
Impersonate students in your district through their NGLSync profile.
Students
Related information View Students Change Student Password Edit Student Profile Deactivate Student Reactivate Student
Students Asked for Payment
Cause Resolution
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
System Requirements
Supported Browsers Supported browsers for different activity types may vary. If you are using SAM in MindTap, see SAM in MindTap System Requirements . Windows Chrome 135 and 136 Edge 134 and 135 macOS Chrome 135 and 136 Safari 17 and 18 Chrome OS Chrome 135 and 136 iOS Safari 18 (iPad only) Safari current and preceding version (iPad only) Exams, Training, and Office Online Projects are supported on iPad. All other projects require an installed version of Microsoft Office. Student assignments...
System Requirements
Supported Browsers Windows Chrome current and preceding version Edge current and preceding version macOS Chrome current and preceding version Safari current and preceding version iOS Safari current and preceding version (iPad only) Exams, Training, and Office Online Projects are supported on iPad. All other projects require an installed version of Microsoft Office. Other browsers and versions, such as Firefox, might also work but are not supported. If you have problems when using an unsupported...
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Teacher View
Switch to Teacher View to see the instructor courses dashboard. From here, you can interact with courses exactly how instructors would.
Teachers
Impersonate teachers in your district through their NGLSync profile.
Teachers
Related information Add Co-Teachers (NGLSync) Remove Co-Teachers (NGLSync)
Teachers
Find, create, and manage teacher accounts in your school district.
Testing a Non-SAM Application
Testing a media rich application like YouTube indicates how well SAM will perform. If you see issues with YouTube, like sputtering or choppy audio/video, expect SAM users to see similar problems.
Trace Route Testing
From a workstation within the campus network (preferably in the classroom or lab area where students use SAM), run the Tracert sam.cengage.com command from the Windows command line
Transfer a Student
Transfer a student to move them to a different course.
Troubleshooting
Related information Problems Uploading Roster Contact Support Open a Support Case
Troubleshooting
Sometimes, the unexpected happens. This could be the result of a technical problem, a limitation, or user error.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Update Cengage Tool to LTI Advantage (Sakai 21.x and later)
If you are using Sakai 21.x or later, check if you have an existing Cengage tool that can be updated to LTI Advantage before registering a new one.
Update Cengage Tool to LTI Advantage (Sakai 21.x and later)
If you are using Sakai 21.x or later, check if you have an existing Cengage tool that can be updated to LTI Advantage before registering a new one.
Update Cengage Tool to LTI Advantage (Sakai 21.x and later)
If you are using Sakai 21.x or later, check if you have an existing Cengage tool that can be updated to LTI Advantage before registering a new one.
Upload Cengage Roster
Upload a Cengage Roster file to add teachers and students to classes. If a class, student, or teacher does not already exist in NGLSync, it will be created.
Use the Cengage Support Portal
Use the Cengage support portal to contact customer support. Give the support team information about your issue, and the support team will contact you with solutions or next steps.
Use the Cengage Support Portal
Use the Cengage support portal to contact customer support. Give the support team information about your issue, and the support team will contact you with solutions or next steps.
User Administration
As supervisor, you are responsible for entering your institution's initial set of SAM users, generally administrators and instructors. You might also need to enter or import user records for students.
User Import Format
Import files must follow a specific format:
User Import Procedure
Use the following procedure to import user records:
View Admins
Find admins for your school or district.
View Cengage Deep Linking Quicklink
Instructors can use the Cengage deep linking quicklink to adopt products and add content to courses. When you register the Cengage tool, the deep linking quicklink is automatically created.
View District Information
Use the district dashboard to find important information about your school district and NGLSync entitlements.
View OneRoster Jobs
Search and monitor your district's OneRoster jobs.
View Roster Options
Use the Provisioning tab on your district dashboard to see which methods of creating accounts and adding users to courses are enabled for your district.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . In the upper-left corner, click › Students . You can also click Search Students on the K–12 Dashboard Home page. Enter student information and click Search . To include students not currently using NGLSync, select Include Inactive . Search by: School Teacher Course Student First Name Student Last Name Student Username Student Number Click a name in your search results to see their student profile. Related information Edit Student Profile...
View Teachers
Find teachers in your school district.
View the Cengage Tool
View the Cengage tool as an instructor in Canvas to verify that it is configured correctly.
View the Cengage Tool
View the Cengage tool as an instructor in Canvas to verify that it is configured correctly.
View the Cengage Tool
View the Cengage tool as an instructor in Canvas to verify that it is configured correctly.
Virus Detected Error
When uploading a project file, a Virus Detected error displays and you are not able to submit your project.
Wrong Application Error
When uploading a project file, a Wrong Application error displays and you are not able to submit your project.
Wrong Format Error
When uploading a project file, a Wrong Format error displays and you are not able to submit your project.
Wrong Name Error
When uploading a project file, a Wrong Name error displays and you are not able to submit your project.