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Spark App
The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Spark App
The Spark – NGL app gives you access to the Spark for an offline experience that syncs across devices and logins.
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Create an NGLSync Account and Enroll in a Cengage Course
If you do not have an NGLSync account, use the course registration link to create your account and enroll in your Cengage course.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Spark Course Key Lookup
If you do not have a teacher, get your course key to enroll in self-study courses in Spark.
Spark
Young learners and their parents can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Play games Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages
No Course Key for Spark
You're trying to create an account or join an Spark course, but you don't have a course key.
Spark
Students can use Spark to: Read the textbook Access audio and video resources Complete assignments Take tests Communicate with their teacher View their progress You can access Spark in your browser, or download your course materials to use offline with the mobile app. Related information Create Account Self-Study Access Olp System Requirements for Sites to Allow Platform Languages
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
Can't Join Spark Course After Entering Incorrect Course Key
When joining a new Spark course, if you enter an incorrect course key, you cannot join the course after entering the correct course key.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Students
Related information Add Students (NGLSync) Add Students from Unlink Self-Enroll Add Students Manually Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
Reusable content for Spark
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led You have a teacher who is part of a school. The teacher tracks your grades and progress and might manage enrollment....
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Edit Student Profile
Change a student's username, ID number, and name.
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Sign Out Change Password
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Sign Out
Protect your NGLSync account by signing out when you are finished.
NGLSync K–12 Student Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Change Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send you an email to reset your password. Your teacher must change your password for you.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key) at nglsync.cengage.com/register .
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
NGLSync Troubleshooting
Sometimes problems can occur when managing your Cengage courses through NGLSync.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Deactivate Student
Archive NGLSync accounts for students who no longer need them.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your Cengage courses through NGLSync.
Create Account
If this is your first time using Spark, create an account and join your course.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Students
Impersonate students in your district through their NGLSync profile.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Create Account
If this is your first time using Spark, create an account and join your course.
Reactivate Student
If a student account was archived in error, activate it to restore the student's access to course materials.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Complete Assignments
Complete assignments assigned to you by your teacher in Spark.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Students Asked for Payment
Your K–12 school district has purchased access to Cengage for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
View Your Grades
Access the Gradebook to view your progress and grades on activities, assignments and tests in Spark.
Edit Student Profile
Change a student's username, ID number, and name.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile Change Student Password
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students , click the student's name. If the student is not enrolled in your course: In the upper-left...
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Online/Offline synchronization
Activities completed in the app will sync to the Spark available in your web browser at learn.eltngl.com. If you are offline, the app will report any progress, scores, and answers in the app as soon as you connect to the internet again.
Enroll in a Cengage Course
Enroll in your Cengage course using its course key (WebAssign: class key).
Messages
Send and receive messages from your instructor directly in Spark.
Messages
Send and receive messages from your instructor directly in Spark.
Access eBooks
Access eBooks in Spark.
eBooks and Other Resources
Access eBooks, audio, video, and other resources in Spark.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Edit Student Profile
Change a student's username, ID number, and name.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Sites to Allow
For the Spark platform to work correctly, ensure the following sites are not blocked by firewalls, and that cookies and pop-up windows are allowed for them.
Edit Student Profile
Change a student's username, ID number, and name.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
NGLSync Troubleshooting
Sometimes problems can occur when signing in to your MindTap for K–12 courses through NGLSync.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
Students
Related information Add Google Classroom Unlink Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students Change Student Password Edit Student Profile Remove Students
Platform Languages
Spark can display buttons, labels, and instructions in your preferred language.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . In the upper-left corner, click › Students . You can also click Search Students on the K–12 Dashboard Home page. Enter student information and click Search . To include students not currently using NGLSync, select Include Inactive . Search by: School Teacher Course Student First Name Student Last Name Student Username Student Number Click a name in your search results to see their student profile. Related information Edit Student Profile...
Courses
In Spark, assignments and activities for each book are contained in a course.
Contact Support
Find out how to get personal support for Spark.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Change Student Password
These instructions are for K–12 teachers who access and manage MindTap courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students ,...
Change Student Password
These instructions are for K–12 teachers who access and manage WebAssign courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students...
Assignments
Complete assignments your instructor has assigned to you in Spark.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your Cengage course at nglsync.cengage.com/register .
Change Student Password
Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. In the upper-left corner, click › Students . Search for the student by name, username, or student number. Click the student's name in the search results. The Student...
Platform Languages
Spark can display buttons, labels, and instructions in your preferred language.
Take a Test
You can take tests assigned to you by your instructor in your Spark dashboard.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Courses
In Spark, assignments and activities for each book are contained in a course.
Contact Support
Find out how to get personal support for Spark.
NGLSync Troubleshooting
Sometimes problems can occur when managing your WebAssign courses through NGLSync.
Join a Course for Self-Study
If you do not have a teacher, join a new self-study course with your existing Spark account.
Create a Spark Course
Create your course in Spark.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Edit Student Profile
Change a student's username, ID number, and name.
Edit Student Profile
Change a student's username, ID number, and name.
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require...
Add Spark Links to Blackboard LTI 1.3
Add direct links to Spark program content and tools in Blackboard.
Add Spark Links to Schoology LTI 1.3
Add direct links to Spark program content and tools in Schoology.
Join a Course
Enroll in a teacher-led Spark course with your existing account.
Add Spark Links to Canvas LTI 1.3
Add direct links to Spark program content and tools in Canvas.
Add Spark Links to Moodle LTI 1.3
Add direct links to Spark program content and tools in Moodle.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap courses through NGLSync.
Take a Test
You can take tests assigned to you by your instructor in your Spark dashboard.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap for K–12 courses through NGLSync.
NGLSync Troubleshooting
Sometimes problems can occur when managing your MindTap for K–12 courses through NGLSync.
Join a Course for Self-Study
If you do not have a teacher, join a new self-study course with your existing Spark account.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Students
Related information View Students Change Student Password Edit Student Profile Deactivate Student Reactivate Student
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .
Spark
Teachers can use Spark to: Create and schedule assignments Create and manage courses (if enabled by your school administrator) Create and manage student accounts (if enabled by your school administrator) Give tests Communicate with students Use the Classroom Presentation Tool to access your course materials offline. Related information Classroom Presentation Tool Tests Assignments System Requirements for Sites to Allow Platform Languages
K–12 Sign In
Related information NGLSync Sign In Sign Out Change Password Google Classroom
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap for K–12 course at nglsync.cengage.com/register .
Spark
Institutional administrators can use Spark to: Give your school access to Spark materials Create and manage courses Create and manage student and instructor accounts Configure school settings Related information System Requirements for Sites to Allow Platform Languages Course Management Manage Users
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Create a LMS-Integrated Spark Course
Create your Spark course from your LMS course to connect the two courses.
Students
Manage your course roster in Spark by adding students to your course, editing their information, and resetting their passwords if they cannot access their accounts.
Create a LMS-Integrated Spark Course
Create your Spark course from your LMS course to connect the two courses.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Practice
Complete unassigned activities and games for extra practice.
Preview Course as a Student
View what students in your course see when they sign in to Spark.
Sign in with Google Classroom
Sign in to Google Classroom. In your Google Classroom class, click Classwork . Click the link under Cengage Resources to open your Cengage course.
Remove Students
If you used student self-enrollment or manually added students to your NGLSync roster, you can remove students from your NGLSync roster.
Transfer a Student Between Sections in a Course
Transfer a student from one section to another in the same course. If an assignment is present in both sections, any work that the student has completed on the assignment in the original section automatically transfers to that assignment in the new section. If the student entered an access code for the class, the code is transferred to the new section.
Send Messages to Students / Parents
Access and send messages to your students in Spark.
Online/Offline synchronization
Activities completed in the app will sync to the Spark available in your web browser at learn.eltngl.com. If you are offline, the app will report any progress, scores, and answers in the app as soon as you connect to the internet again.
Add Students Manually
Find the course you want to enroll students in. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your...
View Test Grades
View your child's grades on tests.
Create Accounts Manually
Create individual student, teacher, and admin accounts. When manually adding students to courses, you can create new accounts for students who don't already have an NGLSync account.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Reusable content for Spark
Some schools require an access code for each student. You can roster students without entering their access codes. Students will be prompted to enter it when they sign in to Spark. In an expired course, you can access: Old tests and assignments To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led Students have a teacher who is part of a...
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Share Your Course With Students
Give students your class key so they can create an NGLSync account and enroll in your WebAssign course at nglsync.cengage.com/register .
Reusable content for Spark
In an expired course, you can access: Gradebook and student takes Old tests and assignments The Classroom Presentation Tool Teacher resources You cannot create or schedule new assignments. Students can view expired courses, but they cannot submit work after the end date. To display options for the course, hover over the course. You cannot delete or edit courses that display . These courses were created by the Spark administrator for your school. Teacher or Student-Led Teacher-led School-led...
Upload Cengage Roster
Upload a Cengage Roster file to add teachers and students to classes. If a class, student, or teacher does not already exist in NGLSync, it will be created.
Sites to Allow
For the Spark platform to work correctly, ensure the following sites are not blocked by firewalls, and that cookies and pop-up windows are allowed for them.
Enable Email Notifications for Student Enrollment
Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search results. Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require Registration Approval...
Create a Student Account
Create a student account to access your learning platform course. If you are a K-12 or primary student, your account might be created for you by your instructor.
Remove a Student
Remove a student if they are incorrectly enrolled or should be dropped from your course.
Transfer a Student
Transfer a student to move them to a different course.
Grades
View your child's grades and track their progress on assignments and tests. Related information View Assignment Grades View Test Grades Unlock Awards
Remove a Student
Remove a student if they are incorrectly enrolled or should be dropped from your course.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. Find the course you want to edit. If you are a teacher in the course: To search courses in your district: Enter your search criteria and click Search . Click a course name in your search...
NGLSync K–12 Admin Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2
Edit Student Information
If needed, you can change a student's name, username, and email address.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Transfer a Student
Transfer a student to move them to a different course.
Add a New or Existing Student
Add a student to your course.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Complete an In-Class Activity
Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.
Edit Student Information
If needed, you can change a student's name, username, and email address.
Practice
Complete unassigned activities and games for extra practice.
Add a New or Existing Student
Add a student to your course.
Enable Student Self-Registration in Cognero
Enable student self-registration for your Cognero classes to allow students to register for your class and access assignments.
Require Student IDs
You can require your students to provide their institutional student ID when they sign in to your course if it is not already associated with the student’s account.
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Reset a Student Password
If a student forgets their password, you can create a temporary password for them or send an email with a link to create their own new password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Spark App The Spark app lets students download their eBook, audio and video...
Complete Activities
Complete activities in the mobile app.
Students Asked for Payment
Cause Resolution
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
Reset a Student Password
If a student forgets their password, you can create a temporary password for them or send an email with a link to create their own new password.
Sign In
Click the language selector menu in the upper-right corner to select your preferred language. Sign in at learn.eltngl.com . Click Sign in . Enter your Username and Password . Click Sign in . Sign in for the First Time If your instructor created your account for you, you might receive an email from Spark with a link to create a password. Use this link to sign in for the first time. Open the welcome email and click Set Password . Your Spark account opens in a new window. Enter your password in...
Create Account for Self-Study
If you do not have a teacher, create an account and join your self-study course.
Joined Wrong Course
Cause Most likely, when you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor. Use your instructor's course key to transfer out of the self-study course and into the instructor-led course. Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course. Resolution In Spark, click › My Account . Your profile...
Add Users
Create NGLSync accounts for students, teachers, and admins in your district.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
Edit Student IDs
You can edit or remove a student ID.
View Assignment Grades
Track your child's progress on assignments and view their grades.
Tests
The Tests tab allows you to access and complete tests assigned to you, and review your correct and incorrect answers. Your assigned tests display in a list view under the Complete and Incomplete tabs.
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Take the Online Placement Test
The Online Placement Test is timed. The timer starts when you open the test. It includes questions for grammar, vocabulary, listening, and reading. There are two short speaking activities. Make sure your microphone is working properly. You have one try to take the test. The Online Placement Test is not available on the mobile app. You must use a browser to access and take the test. Video Tutorial: Take the Young Learner Online Placement Test Sign in to Spark. If prompted, set a new password....
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Forgot Password
Reset Password with Email On learn.eltngl.com , click Sign in . Click Forgot password? Enter your email address and click Forgotten Password Request . Follow the instructions sent to your email. Ask Instructor to Reset Password Ask your instructor to rest your password. Your instructor will either create a temporary password for you or send you an email with a link to reset your password. If your instructor gives you a temporary password, sign in to Spark with that password. You will be...
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Change Email Address
In Spark, click › My Account . Your profile opens. Enter your email in Email . Click Save . A confirmation message displays.
Prepare for the Test
Before you begin your placement test: Have a working microphone. It will be used for the speaking part of the test. Allow yourself enough time to take the entire test. The test has four different parts. You will only have one try to take the test. You cannot restart the test after stopping.
Review Your Test
Depending on your instructor's preference, you may be able to review and see all your correct and incorrect answers after your test has been graded.
Upload Student IDs
You can upload a file with student IDs to update many student IDs at the same time.
Change Name
In Spark, click › My Account . Your profile opens. Update your first and last name. Click Save . A confirmation message displays.
Complete an In-Class Activity
Your teacher may assign you an activity to be completed during your class session. Depending on your teacher's preference, your score could be recorded in the gradebook.
Student IDs
You can use student IDs to help you distinguish between students with similar names or for grade reporting to your institution.
Change Password
In Spark, click › My Account . Your profile opens. Click Change Password . Enter your current password in Current password . Enter your new password in Password . Your password should contain: At least 8 characters At least one uppercase letter At least one lowercase letter At least one number Repeat your password in Repeat password . Click Save . A confirmation message displays.
Access Course Resources (eBook, audio, and video)
Video Tutorial: Access Student eBook Related information Access eBooks Companion Sites
Import Multiple Students
Add multiple students to your course at the same time by uploading a roster CSV file.
Edit Student IDs
You can edit or remove a student ID.
Student Performance
View and track your students' performance on assignments, practice, and tests in the Course Gradebook.
Google Classroom Troubleshooting
Sometimes problems can occur when syncing your course with Google Classroom.
Companion Sites
Use the following steps to find your product. Go to eltngl.com . You can use the Browse the Catalogue tab, or the Search Products search bar to search for your product. On the product page, click Program Information › Companion Site . Click Student Companion Site . Related information Can't Open Resource Links
Microsoft Office
SAM 365 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version of Office. SAM 2019 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2019 Home, Premium, or University macOS 10.14 or...
Tests
The Tests tab allows you to access and complete tests assigned to you, and review your correct and incorrect answers. Your assigned tests display in a list view under the Complete and Incomplete tabs.
Manage Account
To access your account menu, click › My Account . Your profile displays: Student Your personal information. You can change your preferred language here. My courses Information about all your courses. This includes: Course name Course start and end dates Course key You can join a new course from here. Related information Change Email Address Change Name Change Password Forgot Password Change Platform Language
Take the Online Placement Test
The Online Placement Test is timed. The timer starts when you open the test. It includes questions for grammar, vocabulary, listening, and reading. There are three short speaking activities. Make sure your microphone is working properly. You have one try to take the test. The Online Placement Test is not available on the mobile app. You must use a browser to access and take the test. Video Tutorial: Take the Online Placement Test Sign in to Spark. If prompted, set a new password. Select Term of...
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Prepare for the Test
Before you begin your placement test: Have a working microphone. It will be used for the speaking part of the test. Allow yourself enough time to take the entire test. The test has four different parts. You will only have one try to take the test. You cannot restart the test after stopping.
Add the National Geographic Learning Spark App to Your Schoology Site
Integrate Spark resources within your institution's Schoology learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Blackboard Site
Integrate Spark resources within your institution's Blackboard learning management system, using LTI 1.3.
Add the National Geographic Learning Spark App to Your Moodle Site
Integrate Spark resources within your institution's Moodle learning management system, using LTI 1.3.
Access Course Resources (eBook, audio, and video)
Video Tutorial: Access Resources Access student resources through Companion Sites and eBooks. Related information eBooks and Other Resources Companion Sites
Companion Sites
Use the following steps to find your product. Go to eltngl.com . You can use the Browse the Catalogue tab, or the Search Products search bar to search for your product. On the product page, click Program Information › Companion Site . Click Student Companion Site . Related information Can't Open Resource Links
Microsoft Office
SAM 365 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2021 Home, Premium, or University macOS 10.14 or later Microsoft 365 Home/Premium subscription or Microsoft Office 2021 Home/Student Not compatible with Microsoft Office Online. Office Online files have a different structure than files created on the desktop version of Office. SAM 2019 Projects Windows 10 or later Microsoft 365 subscription or Microsoft Office 2019 Home, Premium, or University macOS 10.14 or...
Cengage is Not Responding
If NGLSync is not responding or working correctly, you can check its status at techcheck.cengage.com.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when you create an account and sign in at the main Cengage home page, you are told your trial access will expire and asked for payment.
Manage Students
Change your students' passwords and edit profile information such as names, usernames, and student identification numbers. Students cannot edit their own profile information.
Add a Student
You can add a single student to your class in WebAssign.
Sign In
Click the language selector menu in the upper-right corner to select your preferred language. Sign in at learn.eltngl.com . Click Sign in . Enter your Username and Password . Click Sign in . Sign in for the First Time If your instructor created your account for you, you might receive an email from Spark with a link to create a password. Use this link to sign in for the first time. Open the welcome email and click Set Password . Your Spark account opens in a new window. Enter your password in...
Create Account for Self-Study
If you do not have a teacher, create an account and join your self-study course.
Cengage is Not Responding
If NGLSync is not responding or working correctly, you can check its status at techcheck.cengage.com.
Joined Wrong Course
Cause Most likely, when you registered for Spark, you clicked Not studying with a teacher? and got a course key for a self-study course instead of using the course key from your instructor. Use your instructor's course key to transfer out of the self-study course and into the instructor-led course. Your work is not copied to the new course. You must repeat any activities you have already completed to receive credit in your new course. Resolution Click Courses in Spark. Navigate to your course...
Export Students
Download your course roster as a CSV file.
Access an Expired Course
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date.
Assignments
Related information Complete Assignments Practice Complete an In-Class Activity
Can't Open Resource Links
When you click a resource on the companion site, the resource does not open.
Change Email Address
Change Name
Change Password
Downloading activities to complete them offline
How to download content To complete Activities offline you must download them first. Before downloading them ensure that you have a stable connection to the Internet. The app will display a warning image if you are not connected (offline): Click the download button next to any: Activity: to download a specific Activity. Lesson: to download all Activities within a Lesson. Unit: to download all Activities within a Unit. Assignment : to download all Activities within an Assignment. This option is...
Select Your Course
Only one course at a time is shown.
Troubleshooting
Related information No Course Key Joined Wrong Course Course Key Incorrect Can't Open Resource Links Contact Support Open a Support Case
Unlock Awards
As you complete assignments, you unlock awards.
Use the Cengage Support Portal
Use the Cengage support portal to contact customer support. Give the support team information about your issue, and the support team will contact you with solutions or next steps.
Impersonate Users
Impersonate students, teachers, and admins by launching their accounts through their NGLSync profiles. You can use this feature to troubleshoot user issues, or to submit work or grades on their behalf.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when you create an account and sign in at the main Cengage home page, you are told your trial access will expire and asked for payment.
Change Student ID Requirement
After enabling self-enrollment for a section, you can turn on or off the requirement for students to enter their student ID.
Contact Support
Contact customer support with additional questions.
Instructor Steps for Reuse
Sign in to the Instructor Center at login.cengage.com/ssoinstructor/mydashboard.htm faculty.cengage.com . Click My Library . Click My Courses . Select the textbook or product for your course. Click Manage Courses . If you do not see Manage Courses , select the textbook or product for your course. Click Create Course . Click Create Course Masters & Sections . In the Instructor Resource Center, navigate to your course, course master, or section. Select the textbook or product for your course....
Online Placement Test
The National Geographic Learning Young Learner Online Placement Test determines your current English proficiency level, so you can be placed in the most suitable class to help you progress.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Forgot Password
Reset Password with Email On learn.eltngl.com , click Sign in . Click Forgot password? Enter your email address and click Forgotten Password Request . Follow the instructions sent to your email. Ask Instructor to Reset Password Ask your instructor to rest your password. Your instructor will either create a temporary password for you or send you an email with a link to reset your password. If your instructor gives you a temporary password, sign in to Spark with that password. You will be...
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Review Your Test
Depending on your instructor's preference, you may be able to review and see all your correct and incorrect answers after your test has been graded.
Export Students
Download your course roster as a CSV file.
Student ID Number Already Used
When you try to create a student account, you are told the student's number is already in use. If the student tries to create their own account, they are told they already have an account.
Transfer a Student Between Courses
Transfer a student from their current course section to a section in a different course. If either course section is integrated with an LMS, ask customer support for help with the transfer.
Access an Expired Course
In an expired course, you can access: Grades Old tests and assignments Your eBook and media resources You cannot complete tests or assignments after the course end date. Expired courses have a gray background and are labeled Course ended.
Can't Open Resource Links
When you click a resource on the companion site, the resource does not open.
Downloading activities to complete them offline
How to download content To complete Activities offline you must download them first. Before downloading them ensure that you have a stable connection to the Internet. The app will display a warning image if you are not connected (offline): Click the download button next to any: Activity: to download a specific Activity. Lesson: to download all Activities within a Lesson. Unit: to download all Activities within a Unit. Assignment : to download all Activities within an Assignment. This option is...
Manage Account
To access your profile, click My Account . Your profile displays: Your personal information. You can change your name, password, email address, and preferred language here. Related information Change Email Address Change Name Change Password Forgot Password Change Platform Language
Troubleshooting
Related information No Course Key Joined Wrong Course Course Key Incorrect Can't Open Resource Links Contact Support Open a Support Case
Use the Cengage Support Portal
Use the Cengage support portal to contact customer support. Give the support team information about your issue, and the support team will contact you with solutions or next steps.
Drop Students From a Course
You can drop a student from a course at any time. When you drop a student from a course, the student's information is not deleted from WebAssign. The student is added to the dropped roster list, and the work they completed is retained. How the student was added to the course, either through self-enrollment or uploading a roster, does not matter when dropping them from a course.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
View District Information
Use the district dashboard to find important information about your school district and NGLSync entitlements.
Create Self-Registration Guide for Students
Give your students a customized self-registration PDF guide so they can add themselves to your course. The guide includes a registration link specific to your course that lets students enroll without a course key.
Export Student Gradebook Data
Student Gradebook data reports include: The total time the student has spent using Spark The percent of the course the student has completed Details for each activity in the course: When the student last accessed the activity Activity score, given in the format correct tasks / total tasks Activity result, given as a percentage Number of times the student attempted the activity The time the student spent on each activity Select a course in Spark. Click Gradebook . Click the name of the student...
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Export Student Gradebook Data
Student Gradebook data reports include: The total time the student has spent using Spark The percent of the course the student has completed Details for each activity in the course: When the student last accessed the activity Activity score, given in the format correct tasks / total tasks Activity result, given as a percentage Number of times the student attempted the activity The time the student spent on each activity Click User Management in Spark. Hover over a student. Click . A...
Add or Remove Students After the Test Has Started
Add or remove students from a test after the test has started.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Create Self-Registration Guide for Students
Give your students a customized self-registration PDF guide so they can add themselves to your course. The guide includes a registration link specific to your course that lets students enroll without a course key.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Access Resources
Access additional resources such companion sites and Cognero test generator.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Drop Student
Drop students who are no longer in your course from your MindTap roster.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for K–12 for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
Contact Support
Contact customer support with additional questions.
Instructor Steps for Reuse
Sign in to the Instructor Center at login.cengage.com/ssoinstructor/mydashboard.htm faculty.cengage.com . Click My Library . Click My Courses . Select the textbook or product for your course. Click Manage Courses . If you do not see Manage Courses , select the textbook or product for your course. Click Create Course . Click Create Course Masters & Sections . In the Instructor Resource Center, navigate to your course, course master, or section. Select the textbook or product for your course....
Online Placement Test
The National Geographic Learning Online Placement Test determines your current English proficiency level, so you can be placed in the most suitable class to help you progress.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Student Enrollment
Give students a course link so they can enroll in your course.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Change a Student's Nickname or ID Number
You can change the student nicknames and ID numbers shown in your roster.
Manage Users
Find and manage students, teachers, and admins in your district.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Student Enrollment
Give students a course link so they can enroll in your course.
Add a Dropped Student Back to a Course Roster
You can add a dropped student back to a class from the Roster page.
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a MindTap Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a WebAssign Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
Edit Student Profile
Change a student's username, ID number, and name.
Share Your Course With Students
Give students your course key so they can create an NGLSync account and enroll in your MindTap course at nglsync.cengage.com/register .
Add Students
Students can be added to your NGLSync roster in multiple ways, depending on how your school district is set up.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Student Joined Wrong Course
Cause Most likely, when your student joined their course, they entered the wrong course key and joined a self-study course instead of your course. Resolution Students enrolled in a self-study course will see the option to Switch to teacher-led course on their Courses tab and account page. Give students your course key so they can transfer into your course. Student work does not transfer to the new course. Students must re-do any activities they have already completed to receive credit in your...
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require...
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require...
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Gradebook
Use the Course Gradebook in Spark to keep track of your student and class performances on all assignments, practice, and tests.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Edit Institutional Settings
Institutional administrators for Spark control their school's settings, including if teachers can create their own courses or manage student accounts.
Sign in with Google Classroom
Sign in to Google Classroom. In your Google Classroom class, click Classwork . Click the link under Cengage Resources to open the NGLSync portal. Related information Add Students from
Export the Institutional Report
Export and download the institutional report in Spark.
Add Students from Google Classroom
Link your NGLSync course to your Google Classroom class to add students. Students access their course directly from Google Classroom and do not need to use a separate username and password.
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name Edit Course Dates Limit Open Enrollment Edit...
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name Edit Course Dates Limit Open Enrollment Edit...
Students
Related information Add Students (NGLSync) Add Students from Google Classroom Unlink Google Classroom Self-Enroll Add Students Manually Cengage Bulk Rostering Manage View Students (NGLSync) Change Student Password Edit Student Profile (NGLSync) Remove Students (NGLSync)
Students Asked for Payment
Your K–12 school district has purchased access to MindTap for its students, but when students create accounts and sign in at the main Cengage home page, they are told their trial access will expire and asked for payment.
View Dropped Students
You can view students you dropped from your roster on the Roster page for the course. Students that were transferred from one section to another section of a course are also displayed on the dropped roster for the section they were transferred out of.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Courses
Create and manage your courses for Spark.
Create a Cengage Course in NGLSync
If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. Click Create Course . Select Start from scratch and click Continue . Select a product and click Continue . You can scroll through the products purchased by...
Students Not in MindTap Gradebook
If your school uses Cengage bulk rostering services, students are not listed in the MindTap gradebook until they access their MindTap course.
Classroom Presentation Tool
The Classroom Presentation Tool (CPT) helps you enrich your lessons with interactive Student’s Book and Workbook pages with embedded audio, video, and activities. You can access the CPT in your browser through Spark, or download it to use offline.
Let Students Self-Enroll
Instead of creating and distributing usernames and passwords to your students, you can give students a link to enroll themselves in your course.
Cengage Roster Data
Reference guide for completing the Cengage Roster template.
Create a Course
Create a Schoology LTI 1.3 integrated course in Spark.
NGLSync K–12 Teacher Help
NGLSync is for K–12 teachers and students only. Use the NGLSync portal to access courses in: MindTap WebAssign OWLv2 Related information K–12 Sign In Create an Account (K-12 Using NGLSync) Manage Account (NGLSync) Edit Profile (NGLSync) Change Password (NGLSync) Forgot Password NGLSync Sign In Sign Out Google Classroom Single Sign-On Account (NGLSync) Courses Create a MindTap Course in NGLSync Copy a Course in NGLSync Launch NGLSync Course Manage Courses (NGLSync) Edit Course Name (NGLSync)...
Self-Registration
If enabled for your district, students and teachers can create their own accounts.
Create an Assignment Using Blackboard LTI 1.3
Create an assignment in Spark using Blackboard LTI 1.3.
View Students
If needed, sign in to NGLSync at nglsync.cengage.com . Under the course you want to manage, open the Manage Course menu and click Manage Students . Your Course page opens. All students in your course are listed under Registered Students . Related information Edit Student Profile (NGLSync) Change Student Password
Create an Assignment Using Canvas LTI 1.3
Create an assignment in Spark using Canvas LTI 1.3.
Create an Assignment Using Schoology LTI 1.3
Create an assignment in Spark using Schoology LTI 1.3.
Create an Assignment Using Moodle LTI 1.3
Create an assignment in Spark using Moodle LTI 1.3.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Create a Course
Create a Blackboard LTI 1.3 integrated course in Spark.
Assign and Administer the Online Placement Test (OPT)
Assign and administer the Online Placement Test through Spark.
Can't Register Google Classroom Students
Your course page shows the error message Students cannot be registered in your course until you correct your permission settings or unlink Google Classroom.
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch Course Launch Course Sign Out
Change Student Password
These instructions are for K–12 teachers who access and manage MindTap courses through NGLSync. Due to privacy regulations, NGLSync does not collect or store student contact information. This means NGLSync cannot send students an email to reset their own passwords. Only teachers and admins can change student passwords. If needed, sign in to NGLSync at nglsync.cengage.com . Find the student whose password you want to change. If the student is enrolled in your course: Under Registered Students ,...
Create a Spark Course
Create your course in Spark.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
OWLv2 Student Help
Related information Getting Started NGLSync K–12 Student Help What's New September 30: Cengage eReader Redesign System Requirements Check Your System Allow Cookies in Chrome Allow Cookies in Microsoft Edge Allow Cookies in Safari Allow JavaScript in Chrome Allow JavaScript in Microsoft Edge Allow JavaScript in Safari Allow Pop-Up Windows in Chrome Allow Pop-Up Windows in Microsoft Edge Allow Pop-Up Windows in Safari Browser Settings Configure Browser Settings in Chrome Disable Homework Help in...
Enroll Students Using a Roster File
Instead of letting students enroll themselves, you can enroll students by uploading your students' data to create their Cengage accounts.
Google Classroom Troubleshooting
Sometimes problems can occur when syncing your course with Google Classroom.
View Teachers
Find teachers in your school district.
Cengage is Not Responding
If is not responding or working correctly, you can check its status at techcheck.cengage.com.
Create a Test Using Canvas LTI 1.3
Create and assign a test in Spark using Canvas LTI 1.3. You can assign a pre-made test or create your own test using a National Geographic Learning question bank.
Create a Test Using Moodle LTI 1.3
Create and assign a test in Spark using Moodle LTI 1.3. You can assign a pre-made test or create your own test using a National Geographic Learning question bank.
Create a Test Using Schoology LTI 1.3
Create and assign a test in Spark using Schoology LTI 1.3. You can assign a pre-made test or create your own test using a National Geographic Learning question bank.
Create a Test Using Blackboard LTI 1.3
Create an assign a test in Spark using Blackboard LTI 1.3. You can assign a pre-made test or create your own test using a National Geographic Learning question bank.
Delete a Course
If needed, delete your Spark course.
Create an Assignment
Create an assignment using activities from your Spark course. You can set due dates, assign the assignment to specific students, preview the assignment, and allow multiple attempts.
Create an Assignment
Create an assignment using activities from your Spark course. You can set due dates, assign the assignment to specific students, preview the assignment, and allow multiple attempts.
Sign In with NGLSync
Go to nglsync.cengage.com . Search for your school by name or location. Select your school from the search results and click Continue . Your school's sign-in page opens. Bookmark your school's sign-in page for quicker access. Related information Launch Course Launch Course Sign Out Manage Account Change Your Password Forgot Password Edit Your Profile
Add Students Manually
Under the course you want to manage, open the Manage Course menu and click Manage Students . Click Add Students . If a student has an NGLSync account, their name is added under Students to add to your course. If a student does not have an NGLSync account, create one for them. Click Create Student Account . Enter your student's information. Click Next . Students are added to your course. If you created a new account for a student, give them their username and password. Related information Edit...
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
View Admins
Find admins for your school or district.
Course Management
Create and manage your courses for Spark.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Manage Courses
Manage your courses in Spark.
Delete a Course
If needed, delete your Spark course.
Copy a Spark Course in Your LMS
Copy an existing Spark course in your LMS.
View Student Materials
View Course as Student Launch your course in NGLSync. In the upper-left corner, click › View as Student . The student view of your course opens in a new tab. Related information Customize View Student Edition Launch your course in NGLSync. In the upper-left corner, click › Materials . The Materials open. In Audience , select Student . If your product does not have an Audience filter, click Student Edition Materials . Select a chapter or unit. To view the standards met by each section or...
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
View Student Materials
Launch your course in NGLSync. In the upper-right corner, click › Launch Student Edition . To open the student edition from your course materials, click Student View in the right margin. Related information Customize
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Edit or Delete Assignments
Edit an existing assignment's information, content, settings, student selection, or delete an assignment.
Edit a Course
If needed, change your Spark course information, dates, and instructors.
Sign Out
Protect your NGLSync account by signing out when you are finished.
Create a Cengage Course in NGLSync
In the upper-left corner, click › My Courses . You can also click My Courses on the K–12 Dashboard Home page. Click Create Course . Select Start from scratch and click Continue . Select your school district and click Continue . Select a product and click Continue . You can scroll through the products purchased by your district, or search by name, subject, author, or ISBN. Set the number of courses to create. You can create up to 5 copies of this course at a time with the same product and...
View an Assignment as a Student
When you create a course, you can interact with assignments as if you were a student. This is a good way to test an assignment.
Create a Cognero Class
You must create a Cognero class before you can assign content to your students.
Cengage Bulk Rostering
If your school district uses Cengage bulk rostering services or a Single Sign-On (SSO) system, your district technology coordinator works with Cengage to enroll students in your course. To add or remove a student from your NGLSync course, contact your district technology coordinator.
Contact Your Spark Representative
Your Spark representative can support you in implementing your course or learning tools.
View Assignment Progress
Track your students' progress on individual assignments.
View Test Scores
View your students' test scores in the Course Gradebook.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Google Classroom Access Blocked
When students try to launch your course from Google Classroom, they see the error message Access blocked: Your institution's admin needs to review NGLSync.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Tests
Evaluate student progress with tests created for your textbook. You can customize premade tests and control test behavior.
Single Sign-On (SSO) Application
Use your institution or school district's Single Sign-On (SSO) experience to access your learning platform. Your institution may use Security Assertion Markup Language (SAML) or an SSO application such as Clever or Classlink.
Edit Test Settings
After you assign a test to your course, you can change its start and end dates, how many times students can attempt each question, if students are shown correctness marks and correct answers, and if students can review test questions after the due date.
Access the Online CPT
Access the Classroom Presentation Tool (CPT), which includes the Student's Book and, for some programs, also the Workbook.
Courses
Create and manage your Cengage courses in NGLSync.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Unlink Google Classroom
If you decide not to use Google Classroom after linking your course, unlink Google Classroom.
Extend the Due Date
Change end date and time for students to grant them an extension after the test has started.
Cognero Test Generator
Create and administer online tests in Cognero. Cognero test banks are based on your textbook content.
Access Your Learning Platform Course
If you're not sure which way you should access your course, contact your instructor.
Enable Student Assistant
The Student Assistant is a generative AI assistant that provides students with guidance, but it will not reveal answers. It offers personalized feedback based on the student's input, the topic they are working on and the Cengage textbook used in your course. It will not use material outside of Cengage.
Edit Course Dates
You can change when NGLSync courses start and end.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Upload a Roster File
You can add students to a class roster by uploading a roster file containing information for each student.
Toolbar
The toolbar in the Student's Book and Workbook contains interactive tools you can use in your presentation to write, highlight, zoom, show the solutions, and more.
Launch NGLSync Course
If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. If needed, sign in to NGLSync at nglsync.cengage.com . Click Launch Course under your course name.
Launch NGLSync Course
If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. If needed, sign in to NGLSync at nglsync.cengage.com . Click Launch Course under your course name.
Enable Email Notifications for Student Enrollment
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Set Email Notifications to Send email notifications . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Name (NGLSync) Edit Course Dates (NGLSync) Require...
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version Related information Sites to Allow
Manually Grade Tests
Video Tutorial: Manually Grade Tests Click Tests in Spark. You can click the VIEW ALL ASSIGNED TESTS tab to only display assigned tests. Click Manual Grading only . Scroll to the test you want and click . The manually graded question in that test opens, including the name of the student who submitted the answer. If there are multiple manually graded questions within the test, click the arrows on the top-right of the page to navigate to the other questions. After you have reviewed all the...
Create Higher Education Student Account
Create a Cengage account to access your learning platform course.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Students
Manage student enrollment in your CNOWv2 courses. Enroll and drop students, and allow students to self-enroll in your courses.
Students
Manage student enrollment in your OWLv2 courses. Enroll and drop students, and allow students to self-enroll in your courses.
Grades and Scores
Keep track of your students' progress, view their scores on tests, assignments, and activities, and download Gradebook data. Related information Gradebook Class Performance Student Performance Export Gradebook Data Export Course Gradebook Data Export Student Gradebook Data Manual Grading Assignments Tests View Assignment Progress View Test Scores Edit Grades
Require Approval for Student Registration
Requiring registration approval deters cheating from students with duplicate accounts. If your course uses self-registration and does not require registration approval, some students may try to cheat by enrolling a fake account in your course to access assignments before taking them under their real name. This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu...
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Account Verification Pending (K-12 Using NGLSync)
You can't access your courses or materials and your NGLSync dashboard shows the error message: To access courses and materials, finish providing documentation to verify your status as an instructor.
Manage NGLSync Account
Update your NGLSync account information and change your password. If you forget your NGLSync password, you can reset it on the sign-in page.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Copy a Course in NGLSync
Create a new course by copying an existing course that you created, or a course created by a colleague in your district.
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Change Platform Language
Set your preferred language for buttons and labels in Spark.
How do I download the Student Dynamic eBook app as a student?
Students can download the Student Dynamic eBook app using the Apps icon in the Resource Library.
Manage Users
Add, upload, remove, and edit students and co-instructors in your course. You can also add an institutional administrator, but you will not be able to remove them or edit their settings.
Assign a Test in Cognero
Make Cognero tests available to your students.
Can I create a Cengage account without an email address?
In most cases, you are required to use an email address as your Cengage username. There are situations, including accounts for K–12 students using NGLSync, when using an email address is not advisable or permitted. Some features, such as username recovery, password resets, and email notifications, can't be used without an email address associated with your account.
Create a WebAssign Course in NGLSync
If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. These instructions are for K–12 teachers who use NGLSync to manage their WebAssign courses. Click Create Course . Select Start from scratch and click...
Create a MindTap Course in NGLSync
If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. These instructions are for K–12 teachers who use NGLSync to manage their MindTap courses. Click Create Course . Select Start from scratch and click Continue...
Open Student View
When you create a course or assignment, you can mimic the student experience by opening the Student View. This is a great way to review your course and test its assignments.
Courses
Create and manage your Cengage courses in NGLSync.
Manage Users
Add, upload, remove, and edit students and co-instructors in your course. You can also add an institutional administrator, but you will not be able to remove them or edit their settings.
Create a Test in Cognero
Create a test using Cognero content to assign to your students online.
Contact Support
Find out how to get personal support for Spark.
Sign Out
Protect your NGLSync account by signing out when you are finished.
Search NGLSync Courses
Search NGLSync courses in your school district. You can find the course key required to copy any course in your district.
Use the Personal Study Plan as a Student
From the Student View, you can use the Personal Study Plan as if you were a student. This is a good way to review the Personal Study Plan and determine what materials are appropriate for your students.
Edit Course Dates
You can change when NGLSync courses start and end.
Link to Your Spark Course
Create an External Tool in Canvas for LTI 1.3 Integration
Integrate Spark resources within your institution's Canvas learning management system, using LTI 1.3.
Enable Student Assistant
The Student Assistant is a generative AI assistant that provides students with guidance, but it will not reveal answers. It offers personalized feedback based on the student's input, the topic they are working on and the Cengage textbook used in your course. It will not use material outside of Cengage.
View a Roster
A course roster displays the current and dropped students and any faculty members to whom you have given access. You can quickly switch from viewing one roster to another, which can help if you are transferring a student from one section to another section of the same class.
Assign a Test
When you assign a test to your course, you decide its start and end dates, how many times students can attempt the test, if students are shown correctness marks and correct answers, and if students can review test questions after the due date.
Give Exams in Cognero
Create and administer exams in Cognero using test banks based on your textbook.
Export Course Gradebook Data
Course Gradebook data reports include: The average grade in the course The percent of the course each student has completed The average score for each student When each student last signed in to Spark The total amount of time each student has spent using Spark You can also export grades for all content as a.CSV file by clicking on the Courses tab. All other export options must use the following procedure. Select a course in Spark. Click Gradebook . Click Class Performance . The report will only...
Assign a Test
When you assign a test to your course, you decide its start and end dates, how many times students can attempt the test, if students are shown correctness marks and correct answers, and if students can review test questions after the due date.
Launch Course
If your course is integrated with Google Classroom, you can also access your course through the Google Classroom link. If needed, sign in to NGLSync at nglsync.cengage.com . Click Launch Course under your course name.
Grade Tests in Cognero
Some Cognero questions require manual grading, and automatically graded questions can be edited.
Teachers
Impersonate teachers in your district through their NGLSync profile.
Admins
Impersonate other admins in your district through their NGLSync profile.
Preview a Test
Preview a test to see it as students would.
Create a MindTap for K–12 Course in NGLSync
If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. Click Create Course . Select Start from scratch and click Continue . Select a product and click Continue . You can scroll through the products purchased by...
Create a MindTap for K–12 Course in NGLSync
If your district uses Cengage bulk rostering services or a Single Sign-On (SSO) experience, your courses will be created and managed for you. Only teachers whose districts use self-enrollment or Google Classroom should create their own courses. If you don't know if you should create a course in NGLSync, contact your technology coordinator. Click Create Course . Select Start from scratch and click Continue . Select a product and click Continue . You can scroll through the products purchased by...
OneRoster Specs
Prepare your OneRoster package for upload to NGLSync.
Student Assistant
The Student Assistant is a generative AI assistant that you can ask for help understanding course content. It will not reveal answers, but it can provide you with step-by-step help, study strategies and supplemental resources.
Create Student Groups for Course
If you want to assign your students group work in WebAssign, you can either create different student groups for each assignment, or you can create one set of student groups for your class to use for all of your group assignments.
System Requirements for Spark
Spark Platform Sign in to the Spark platform at learn.eltngl.com to join a course, access the eBook and audio/video resources, complete activities, and view your grades. Windows (64-bit) 7 Chrome latest version Firefox latest version Windows 10 Edge latest version MacOS 10.15 or later Safari latest version iPad 2 or later Safari latest version iPhone 7 or later Safari latest version Android 7.0 Chrome latest version
Transfer a Student
Transfer a student to a different course or a different section in the same course.
Delete a Test
Deleting a test will permanently remove the test from your tests page, any co-teacher's tests page, in the students' tests page, and from your Gradebook. Click the Tests tab in Spark. You can filter by program using the Programs dropdown menu, or click the Assigned tab to only display assigned tests. Scroll to the test you want and click View Assigned Tests . Scroll to the assigned test you want to delete and click the trash bin icon.
Google Classroom Roster Not Synced
If changes you make to your Google Classroom roster do not appear in your NGLSync roster after a few minutes, refresh your Google Classroom roster.
Transfer Students Between Sections
To transfer a student, they must be enrolled in the new section and their grades transferred to that section's gradebook. If needed, students should contact support to have their payment applied to the new section.
Student Assistant
The Student Assistant is a generative AI assistant that you can ask for help understanding course content. It will not reveal answers, but it can provide you with step-by-step help, study strategies and supplemental resources.
Digital Exercises in the Dynamic Student Edition
Students can access their Dynamic Student Edition from their dashboard and also complete activities within it.
Export Course Gradebook Data
Course Gradebook data reports include: The average grade in the course The percent of the course each student has completed The average score for each student When each student last signed in to Spark The total amount of time each student has spent using Spark Click Course Management in the top navigation bar. The list of courses at your institution will display. Hover over the course whose grades you want to download and click . Click Generate Report . The following message displays. A message...
View Student Roster
Open your student roster to view a list of the students enrolled in your course, their Cengage username, and the last time they logged in to CNOWv2.
View Student Roster
Open your student roster to view a list of the students enrolled in your course, their Cengage username, and the last time they logged in to OWLv2.
View Scores and Grades as a Student
Using the Student View, if you have started or completed any assignment or course as a student, your progress, scores, and grades display. This is a good way to review the scoring grading behaviors you chose.
Deactivate Teacher
Archive NGLSync accounts for teachers who no longer need them.
Student Dynamic eBook
The Student Dynamic eBook is a complete version of the student text that includes interactive digital resources. It is available online at www.BigIdeasMath.com and can also be downloaded as an app. The app can be accessed offline, but digital enhancements require a data or internet connection and include English and Spanish audio support, Dynamic Investigations, and Lesson Tutorial Videos.
Deactivate Admin
Archive NGLSync accounts for admins who no longer need them.
Switch to Student View
View your course as a student to understand how they experience CNOWv2. You can complete assignments and view your gradebook in student view.
Switch to Student View
View your course as a student to understand how they experience OWLv2. You can complete assignments and view your gradebook in student view.
Change Teacher Password
When a teacher forgets their NGLSync password, you can change it for them.
Change Admin Password
When an admin forgets their NGLSync password, you can change it for them.
Edit Course Name
This feature is not available for all courses. If you cannot edit your course, contact your district's technology coordinator. Under the course you want to manage, open the Manage Course menu and click Edit Details . Enter a new course name in Course Name . Click Next . A confirmation page opens and shows your new course settings. Click Save to save your changes. Your course information is updated. Related information Edit Course Dates (NGLSync) Require Registration Approval (NGLSync) Enable...
Transfer Students Between Sections
To transfer a student, they must be enrolled in the new section and their grades transferred to that section's gradebook. If needed, students should contact support to have their payment applied to the new section.
Edit Grades
Edit assignment and test grades after they have been submitted.
Unlicensed Students
Your home page shows the number of students in your courses who have do not have an active license for SAM.
Unlicensed Students
Your home page shows the number of students in your courses who have do not have an active license for SAM.
Manually Grade Assignments
Video Tutorial: Manually Grade Assignments Click Assignments in Spark. Click Manual Grading only . Scroll to the assignment you want and click . The manually graded activity in that assignment opens, including the name of the student who submitted the activity. If there are multiple manually graded questions within the activity, click or at the bottom of the screen to navigate to the other questions. If there are multiple manually graded activities within the assignment, click the arrows next...
Use WebAssign as a Student
Use Student View to experience WebAssign as a student. Switch to Student View when you create courses, set up Personal Study Plans, configure scoring and grading, schedule assignments, etc. to ensure that everything is working as you intended. This is also a great way to troubleshoot problems, like assignments not scoring correctly.
Create an Account (K-12 Using NGLSync)
Create an NGLSync account to access your products and set up your first course.
Student Assistant Doesn't Work
When you try to open the Student Assistant in Safari, it does not display.
Deactivate a Course
If you created a course for practice, you can deactivate it to remove it from your current course list.
Reactivate a Course
You can restore courses that have been deactivated.
Single Sign-On (SSO) Application
Use your institution or school district's Single Sign-On (SSO) experience to access your learning platform. Your institution may use Security Assertion Markup Language (SAML) or an SSO application such as Clever or Classlink.
Reactivate Admin
If an admin account was archived in error, activate it to restore the admin's NGLSync access.
Reactivate Teacher
If a teacher account was archived in error, activate it to restore the teacher's NGLSync access.
Manage Courses
Change your course name, edit start and end dates, control student enrollment into your course, and enable notifications when students join your course.
Complete Coding Labs Assignment
Coding Labs use GitHub and an online code editor to complete coding activities. As you work on labs, run your code to check your results.
Edit an In-Progress Test
Give students more time or add or remove students from a test after it has started.
Drop Students
When students withdraw from a course or transfer to another section, drop them from your roster.
Drop Students
When students withdraw from a course or transfer to another section, drop them from your roster.
Student Assistant Doesn't Work
When you try to open the Student Assistant in Safari, it does not display.
Student Locker
The Student Locker allows students to view and navigate their assignments as well as various components of their Learning Path.
Copy a Course
If you are teaching multiple sections of a course or teaching a course you have previously taught, you can simplify course setup by copying an existing course. Your assignments, tests, and their settings will be copied from your original course to your new course and assigned to all students who enroll in the new course.
MindTap for K–12 is Not Responding
If MindTap for K–12 is not responding or working correctly, you can check its status at techcheck.cengage.com.
How do I access the online Student Dynamic eBook?
The Student Dynamic eBook provides students with embedded 21st-century learning resources and is available as an online web reader or as a downloadable app with a data or internet connection. Students not only have access to the complete textbook, but they can also explore robust, interactive, digital enhancements, including English and Spanish audio support, Dynamic Investigations, and Lesson Tutorial Videos.
Enroll Students
When students add a course or transfer to another section, manually enroll them in their new course.
Enroll Students
When students add a course or transfer to another section, manually enroll them in their new course.
Export Gradebook Data
You can export gradebook summaries by: Course All grades for all students in a course Student All grades for one student in a course Video Tutorial: Export the Gradebook Related information Export Course Gradebook Data Export Student Gradebook Data
Using Student View
Use Student View to simulate your students' experience and see what they see.
Using Student View
Use Student View to simulate your students' experience and see what they see.
Co-Teachers
Related information Add Co-Teachers (NGLSync) Remove Co-Teachers (NGLSync)
Student Groups
Create student groups to quickly apply different settings to certain students when assigning work. Groups can be used to give students different start and due dates, additional attempts on questions, and additional assignments. After creating a group, you can rename it, add or remove students, or remove the group entirely.
Student Groups
Create student groups to quickly apply different settings to certain students when assigning work. Groups can be used to give students different start and due dates, additional attempts on questions, and additional assignments. After creating a group, you can rename it, add or remove students, or remove the group entirely.
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